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Sanctuary Hills

3.5 star property
Resort in Nuwara Eliya with a 24-hour front desk and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Hills

Porch
Front of property
International cuisine
Porch
Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | Extra beds

Deluxe Double Room, Lake View

Highlights

Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
In-room safe
Desk
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
#6 Kalegala Road, Nuwara Eliya, 22200

What's nearby

  • Lake Gregory - 6 min walk - 0.6 km
  • Assemblies of God Church Nuwara Eliya - 5 min drive - 3.9 km
  • Nuwara Eliya Golf Club - 6 min drive - 4.6 km
  • Pedro Tea Factory - 9 min drive - 7.0 km
  • Lover's Leap Waterfall - 9 min drive - 6.5 km

Getting around

  • Haputale Railway Station - 53 min drive

Restaurants

  • ‪Ambal's Hotel - ‬6 min drive
  • ‪De Silva Foods - ‬6 min drive
  • ‪Grand Indian Restaurant - ‬5 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Milano Restaurant - ‬6 min drive

About this property

Sanctuary Hills

Property highlights
Take advantage of a terrace, a garden, and laundry facilities at Sanctuary Hills. Be sure to enjoy international cuisine at the on-site restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and luggage storage
  • A TV in the lobby, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Sanctuary Hills offer amenities such as free WiFi, safes, and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

More

  • TV in lobby

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per child: USD 35.0 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Sanctuary Hills Hotel Nuwara Eliya
Sanctuary Hills Hotel
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya
Sanctuary Hills Resort
Sanctuary Hills Resort
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya

Frequently asked questions

Is Sanctuary Hills pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Hills?

Self parking is free at this property.

What time is check-in at Sanctuary Hills?

Check-in begins at 2 PM.

What time is check-out at Sanctuary Hills?

Check-out is at noon.

Does Sanctuary Hills provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sanctuary Hills located?

Situated in Nuwara Eliya, this resort is 0.3 mi (0.5 km) from Lake Gregory and within 3 mi (5 km) of Moon Plains Viewpoint and Galway Forest Reserve. Victoria Park and Assemblies of God Church Nuwara Eliya are also within 3 mi (5 km).

Sanctuary Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mohd, Saudi Arabia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hard time even hot water comes and stop.
I was not expected the hotel will be like this. No Tv in roome and elevator and so on.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Great room Not so good bathroom, it really needs some work done or just tidy up or remove old fixtures. Needed to keep door well shut. Great breakfast. Tres English! Nice location and staff. Seems over priced.
Stayed 1 night in Aug 2017

8/10 Good

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our stay. The room could have been a bit cleaner but staff were great!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay and staff were very helpful. Location is very convenient

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava asiakaspalvelu ja kodinomainen tunnelma!
Tämä kodinomainen hotelli sijaitsee rauhallisessa paikassa hieman Nuwara Eliyan keskustan ulkopuolella. Hotellin johtaja ja hänen tiiminsä tekivät vierailusta erittäin miellyttävän. Tässä hotellissa asiakaspalvelu on viety uudelle tasolle ja asiakkaan viihtyvyyden eteen tehdään enemmän kuin hän pyytää. Tuntui kuin kaikki asiat olisivat olleet järjestettävissä heidän puoleltaan. Suosittelen lämpimästi!
Stayed 2 nights in Aug 2017