4/10 Poor
Alan
Traveled with partner
22 November 2024
Disliked: Staff & service
Have stayed several times but this time was disappointing. On arrival had to wait far too long for someone to come to reception to book us in. Room was ok but too hot. Turned radiator off but hot heating feed pipes ran all through the room and although boxed in it was like having a permanent radiator on. Shower hose was split. TV had no sound on BBC1 channel. Breakfast buffet was neglected. There was no bread of coffee. Had to ask for both. Booked a table for evening meal but when we arrived no table had been allocated for us. 40 minute wait. People in next room were very noisy, arguing from midnight right through till 6am. Not altogether hotels fault but it did highlight how thin the dividing walls were.
Alan
Stayed 2 nights in Nov 2024