4/10 Poor
Angela B.
17 November 2024
The little things......needed work
Stayed at this property for a week. I'll start with the positives: I'll start with the positives: location is good in the complex. Ocean view and very quiet. lots of outdoor space (two very large balconies.). kitchen was well equipped with very good cookware. It took until day 5 to have a working fridge/freezer. The freezer never did make ice. They delivered ice to our unit as we told them we had purchased a lot of food that was about to spoil. They sent repair people 3 times until they figured out the problem with the fridge/freezer. The safe in the bedroom was locked and couldn't be used. We only found one hair dryer in the whole unit (for 4 people.). There were very few amenities provided (a starter pack of coffee, tea, etc. would be a nice touch.). There were no dish cloths or tea towels (only 2 microfibre kitchen towels provided for a whole week and 4 people.) The garbutator didn't work for several days until they sent a technician. The thermostat in the living room also didn't work for several days. Cupboard doors loose. We have stayed in many other VRBO units, and for the price we paid for this one, it was substandard. very disappointing. The cooler provided (on the deck) leaked and was broken. Sink stoppers didn't work (wrong size) Just lots of little things that could have been easily addressed with proper inspection pre-arrival by the property management firm. For a 5 star price, I'd give this unit a 3 star rating.
Angela B.
Stayed 7 nights in Nov 2024