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Mercure Norwich Hotel

4.0 star property
Escape to an upscale retreat with international cuisine and stunning city views. Meet new people at our reception hall or take in fresh air on our inviting terrace.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Norwich Hotel

Property entrance
In-room safe, desk, iron/ironing board, free WiFi
Business center
Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
The price is AED 285
AED 342 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Shower/tub combination
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AED 220
AED 264 total
includes taxes & fees
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About the neighborhood

Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • University of East Anglia - 5 min drive
  • Norwich Theatre Royal - 6 min drive
  • Norwich Cathedral - 6 min drive
  • Market Place - 6 min drive
  • Carrow Road - 9 min drive

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Upscale eco-certified hotel in the business district
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a reception hall
  • Free newspapers, a banquet hall, and meeting rooms
  • Guest reviews give good marks for the overall condition
Room features
All 107 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Is Mercure Norwich Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Norwich Hotel?

Self parking is free at this property.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Norwich Hotel?

Check-out is at 11:00 AM.

Where is Mercure Norwich Hotel located?

Situated near the airport, this eco-certified hotel is within 1 mi (2 km) of Sweetbriar Marshes, Hellesdon Hospital, and Anderson's Meadow. Catton Park and Wensum Park are also within 2 mi (3 km).

Mercure Norwich Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 127 out of 549 reviews" "
Rating 8 - Good. 196 out of 549 reviews" "
Rating 6 - Okay. 137 out of 549 reviews" "
Rating 4 - Poor. 61 out of 549 reviews" "
Rating 2 - Terrible. 28 out of 549 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I will use again when I go back to norwich
Stayed 2 nights in Dec 2024

8/10 Good

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
A little dated
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Business traveler
Friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Jenny

Traveled with partner
Liked: Staff & service
The location was good and ample parking. The property and facilities were however very dated throughout
Stayed 1 night in Nov 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, great location, friendly, helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated hotel
Hotel is clean, just very dated. Was expecting much more from a well known chain. For the amount paid was expecting something that had been improved since original construction. Can't say it is eco friendly as the whole time i was there the radiators were on full blast to make up for the fact that the single glazed old aluminum windows were drafty.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

10/10 Excellent

Bridget

Stayed 1 night in Sep 2024

8/10 Good

Zdenko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gareth

Liked: Cleanliness
Disliked: Property conditions & facilities
Firstly the staff werent aware of the reply to the email you sent. It looked really tired inside and out. The carpets were worn or stained. The bar carpet was rucked up. We ordered coffees and got called to the bar to collect them, whereas normally they would be brought to the table. My wife asked for vegan sausage and a runny egg, as all the eggs brought out were firm. The sausages were under cooked and the egg again was firm. We were very disapointed. Apart from being charged more per night and breakfast than was being charged on the day. You need to refurbish soon or you will miss out on people staying there on a regular basis.
Stayed 2 nights in Sep 2024

8/10 Good

Crismel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Gareth

Traveled with partner
Liked: Staff & service
Perfectly reasonable for a one or two night stay.
Stayed 1 night in Sep 2024

4/10 Poor

Ian

Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Benjamin

Stayed 1 night in Aug 2024

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night
Stayed 1 night in Aug 2024

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Dr. Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Staff & service, property conditions & facilities
The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My son and I booked this hotel, so we could access the pool and spa as advertised. Apparently on arrival, we were informed these are no longer in use !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Amenities
No lift for 1st floor
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Traveled with group
Liked: Room comfort
Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Stayed 1 night in Jul 2024

2/10 Terrible

Melvin

Stayed 1 night in Jul 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as we expected.
Stayed 1 night in Jul 2024