Comfort Inn & Suites Airport

4.0 star property
Family-friendly inn with free breakfast and a 24-hour fitness center

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December 2024
January 2025

Photo gallery for Comfort Inn & Suites Airport

Lounge
Executive Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, in-room safe, desk, blackout drapes
Indoor pool
Business center
Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly

Room options

Similar properties

About the neighborhood

Map
6701 Buckley Rd, I-90 & I-81, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 4 min drive - 3.3 km
  • NBT Bank Stadium - 4 min drive - 3.5 km
  • Armory Square - 6 min drive - 6.5 km
  • Landmark Theatre - 6 min drive - 6.6 km
  • New York State Fairgrounds - 11 min drive - 10.4 km

Getting around

  • Syracuse Regional Transportation Center - 4 min drive
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪J R Diner - ‬3 min drive
  • ‪Denny's - ‬7 min walk
  • ‪Tully's Good Times - ‬11 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬4 min drive

About this property

Comfort Inn & Suites Airport

Upscale family-friendly inn near Syracuse University
At Comfort Inn & Suites Airport, you can look forward to a free breakfast buffet, an airport shuttle, and an arcade/game room. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, Atrium Cafe and Lounge, offers dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, coffee/tea in the lobby, and multilingual staff
  • A front-desk safe, smoke-free premises, and a computer station
Room features
All 166 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (surcharge)
  • Extended parking on site (USD 8 per day)
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Airport shuttle available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Atrium Cafe and Lounge

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3708 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 8 per day
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Airport North Syracuse
Comfort Inn Airport North Syracuse
Comfort & Suites Syracuse
Comfort Inn Suites Airport
Comfort Inn & Suites Airport Inn
Comfort Inn & Suites Airport North Syracuse
Comfort Inn & Suites Airport Inn North Syracuse

Frequently asked questions

Does Comfort Inn & Suites Airport have a pool?

Yes, this property has an indoor pool.

Is Comfort Inn & Suites Airport pet-friendly?

Yes, this inn allows pets (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Comfort Inn & Suites Airport?

Self parking is available for a fee. Extended parking is available for USD 8 per day.

What time is check-in at Comfort Inn & Suites Airport?

Check-in begins at 3 PM.

What time is check-out at Comfort Inn & Suites Airport?

Check-out is at 11 AM.

Where is Comfort Inn & Suites Airport located?

This family-friendly North Syracuse inn is located near the airport, within 2 mi (3 km) of Onondaga Lake Park, Hopkins Road County Park, and Lake Onondaga. WonderWorks and 5 Wits Adventure are also within 3 mi (5 km).

Comfort Inn & Suites Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 182 out of 1001 reviews" "
Rating 8 - Good. 339 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 153 out of 1001 reviews" "
Rating 2 - Terrible. 112 out of 1001 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Hotel Ever
When I first got there the woman at the front desk was VERY rude with an attitude. It was dark all the way to finding your room. First thing I wanted was to take a nice hot shower after a day at the beach. Let it run for SEVERAL+ minutes and water was ice cold and didn’t even get warm. On our way down from the room we found a ROACH on the ground. Told the front desk lady and she was rude and acted as if she didn’t care. I will NEVER be booking there again and hope to receive my money back considering we didn’t stay due to the huge bug.
Stayed 1 night in Jul 2020

10/10 Excellent

Darlrne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay as always
Stayed 1 night in Jun 2020

4/10 Poor

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not even a muffin to go........
I was very upset I wasn’t told there was nothing but a room to use. I was very upset I couldn’t even get a muffin to go. When advertised a whole meal.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2020

6/10 Okay

Verified traveler

Traveled with partner
Il was clean but the carpet was dirty and old They should change it for wooden floor
Stayed 1 night in Apr 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great but the facility wasn't all that clean. Bar and restaurant never opened. Hot tub was colder then the pool and more then half of there arcade games weren't working and took are money and never worked. A lot of money paid for things not to even open not work
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Was convenient to where we were going and also good for pricing. There was no hot water and rooms smelled like smoke. Was some what run down and not taken care of
Stayed 1 night in Mar 2020

6/10 Okay

Katie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs attention
I realize the hotel is under renovations but that does not excuse the cleanliness of the rooms and facility. The pool area had trash and broken pool toys scattered, no towels were clean just heaping baskets of dirty towels. The room was ok but the phone did not work and the towels in the bathroom had holes in them. I expected much more out of this hotel. The hallways were dingy and trash outside was overflowing. Would not go back again.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool was really nice and deep. The staff were remarkable but the room i stayed in had a really bad bed.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was disgusting. Dirty and nasty. Bullet holes in the wall. Broken stuff all over the room
Stayed 2 nights in Mar 2020

8/10 Good

Cynthia

Traveled with family
Liked: Staff & service
Front desk people were very nice. Rooms were ok very dated and beds not the most comfortable
Stayed 1 night in Mar 2020

6/10 Okay

david

Disliked: Cleanliness, property conditions & facilities, room comfort
do not stay, mold in bathtub, no vent in bathroom, tv not working
Stayed 1 night in Mar 2020

2/10 Terrible

Mike, Rochester, NY

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Both nights we were in the hotel, cars were in the parking lot playing their music loud outside our room. This went on from 1:00 am - 3:00 am both nights. When we called the front desk, nothing was done. They even said the second time we called "What do you want us to do about it, they won't listen to me"> It is your parking lot, take care of it. The hot tub said no one under 18 may enter no exceptions. There were at least 10 kids under 18 in the hot tub at one time even though the capacity was only 8 people total. Due to these kids, the hot tub had to be drained the next day.
Stayed 2 nights in Feb 2020

2/10 Terrible

Twila

Stayed 1 night in Feb 2020

2/10 Terrible

Emma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pipe had burst not option was no running water or refund. Didn’t offer any discount on the room
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel seems to be falling apart. It needs a lot of renovations. The pool area was decent, but often out of towels.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
We did not stay due to there being water. They gave us a refund but did not help find a new hotel.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy!! Front clerk hanging out with boyfriend barely acknowledged me. Room didn’t even have a shower curtain. Drapes didn’t close lights in my eyes all night. Should have slept in my car.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was kept clean and the pool was a nice addition.
Stayed 1 night in Jan 2020

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room for the price
Clean room, good breakfast, and great pool
Stayed 1 night in Feb 2020

8/10 Good

deborah

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good location but hotel needs an update. Rooms are clean but needs to be updated
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Needs updating desperately.
The only good thing about this place is the hotels.com discount. I would have been very upset to get this at the normal rate. Peeling walpaper, draps that would close rooms actually smelled a bit. Restaurant/Bar open to pool area so smell or chlorine made the bland eggs at the "hot" breakfast even worse.
Stayed 1 night in Jan 2020

8/10 Good

Phelix, Norfolk NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place !! I am defiantly booking again for sure .
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020