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Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Sheraton Norfolk Waterside Hotel

View from property
26-inch flat-screen TV with cable channels, TV, pay movies
Premium bedding, in-room safe, desk, blackout drapes
Lobby
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
  • Gym
The current price is AED 408
AED 481 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Balcony)

26-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

City view

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Harbor View

Executive Suite, 1 Bedroom, Harbor View | Pool | Outdoor pool

Executive Suite, 1 Bedroom, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Allergy Friendly (Pure)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Allergy Friendly (Pure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

City view

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

City view

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

City view

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Allergy Friendly

City view

Club Room, 1 Double Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
  • Pet friendly
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AED 366 total
includes taxes & fees
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About the neighborhood

Map
777 Waterside Dr, Norfolk, VA, 23510

What's nearby

  • Waterside District - 5 min walk - 0.5 km
  • Norfolk Scope - 19 min walk - 1.7 km
  • Norfolk State University - 3 min drive - 2.1 km
  • Sentara Norfolk General Hospital - 4 min drive - 3.2 km
  • Old Dominion University - 6 min drive - 5.5 km

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 16 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Gourmet Gang - ‬6 min walk
  • ‪Waterside Marina - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope
Located close to Sentara Norfolk General Hospital and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, City Dock Restaurant, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • Express check-out, express check-in, and ATM/banking services
  • A computer station, an elevator, and meeting rooms
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Similar properties

Front of property

Norfolk Waterside Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,002 reviews
The price is AED 525
AED 619 total
includes taxes & fees
23 Mar - 24 Mar
Norfolk Waterside Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 1:00 PM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dock Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Norfolk Waterside Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Check-out is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Located in Downtown Norfolk, this hotel is within 2 mi (3 km) of Norfolk Scope, Norfolk State University, and Sentara Norfolk General Hospital. Old Dominion University and Norfolk Premium Outlets are also within 9 mi (15 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

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Sheraton Norfolk Waterside Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 449 out of 1005 reviews
Rating 8 - Good. 273 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 85 out of 1005 reviews
Rating 2 - Terrible. 75 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable convenient and I enjoyed my stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and place to stay. Friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I would stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasent stay
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. We were there during a hectic weekend but everyone we encountered was excellent. The property is a little dated but overall we enjoyed our stay and will consider staying again next time we visit the area.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shaday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was awesome!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Liked: Amenities
Beutiful environment
Stayed 1 night in Feb 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and knowledgeable
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had reservation for 2 rooms (ajoining). Did not get ajoining rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That's easy the people
Stayed 1 night in Feb 2025

8/10 Good

Skylar

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Wasn’t a bad stay just felt the property could use some TLC
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room overlooking the harbor and the benches outside were a nice touch.
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, beautiful view!
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Property conditions & facilities
Valet pkg was very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place, I enjoy my stay and this is the first time I ever felt safe.daily cleaning was top notch and unexpected, I love how easy and understanding the staff were so thank you Sheraton for making my stay memorable.
Stayed 3 nights in Jan 2025

8/10 Good

Catheryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not ready at check in. Waited nearly 4 hrs to pick up key, no one called to notify me when my room was ready.
Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good places
Stayed 1 night in Nov 2024

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterfront view room was delightful. Comfortable beds and pillows. Nice breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay! The staff is extremely hospitable and go out of the way to make people happy. The live music in the lobby from time to time was really neat and the complimentary foods and drink that they put in the lobby were extremely nice as well. It was amazing over all! Besides the paid parking which is to be expected in cities. I must have missed that when booking but it wasn’t very expensive because we walked to most places from the hotel. I would definitely stay here again!
Stayed 3 nights in Dec 2024

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, amenities
I would never stay in this hotel again, The carpets in the room were old and dirty looking. The bathroom was dated with fixtures that were falling apart. They only leave 1 wash cloth in the room. The best thing about this hotel is the very friendly staff. As friendly as the staff is, they can not make up for the poor amenities.
Stayed 2 nights in Feb 2025

6/10 Okay

Susan

Disliked: Cleanliness
Dirty sheets and room. When reported, staff was very quick to clean. Staff was great
Stayed 3 nights in Jan 2025

6/10 Okay

JD

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No housekeeping, front desk won’t answer phone, dishonest about garage parking rates to get people to valet.
Stayed 2 nights in Mar 2025