Although we enjoyed some aspects of our stay, the property was not one. Yes it was clean inside and yes it was updated inside. But to describe it as a”luxury home in the heart of Niagara Falls” was untrue. The neighborhood was not exactly as expected based on the property description .We did find a dog park about 10 minutes away.
Ok the home itself: there was only one access/exit that was available and that was front door. Prior to arriving I had asked for access to the washer/dryer which was an additional few. Once the owner unlocked the basement we had another access to the outside. . I also asked for a vacuum prior to arrival and that was also locked in the basement . I had asked for local info such as restaurants, grocery store, etc., prior to arrival and was told I could get that info once there. Other home rentals I’ve stayed in usually have a binder containing that info. There was no binder there only brochures for sights but nothing for restaurants or stores. I received a short email telling me that the grocery store was about 10 minutes away and that other than one pizzeria for take out, there was no other recommendation.
There was a master bedroom and bedroom with 2 twin beds so it should ideally be for 4 people. There was one sofa, no chairs in living room. No directions came with the Roku TV set up. The description stated you could enjoy the fenced in backyard but the grass had not been mowed and was overgrown. There were also NO outside chairs. Front yard was also overgrown and in need of mowing. Minimal necessities were provided. If you go, bring your own sugar because there was only sweet & low, not something everyone uses. Small 4 cup coffee maker and limited coffee.... again I asked if I needed to bring staples and was told no, they were there. Something beyond owners control was that 2 of the days we were there, there was no electricity due to outages and work, albeit one was a planned work and the owner had told us to park on the grass bc there was no street parking allowed. Also, no information on where to put the trash. A binder with info is a must! We were disappointed .