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Pendry Newport Beach

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pendry Newport Beach

Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Point of interest
Garden view
Cocktail bar, alfresco dining, open daily

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Spa
  • Housekeeping
The price is AED 1,157
AED 1,544 total
includes taxes & fees
5 Jan - 6 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Coastal King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Coastal King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Coastal Queen Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Coastal Queen Queen

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Studio Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 52 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Coastal Studio Suite

Coastal Studio Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Coastal Studio Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Garden King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Queen Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Garden Queen Queen

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Skyline King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Skyline King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Queen Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Skyline Queen Queen

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lido Two Bedroom Queen Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Lido Two Bedroom Queen Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Hypo-allergenic bedding
  • 130 sq m
  • Bay view
  • Sleeps 6
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Grand One Bedroom Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 116 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Corner Skyline One Bedroom Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Corner Skyline One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden Queen Queen Accessible

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Garden Queen Queen Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner One Bedroom Accessible Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Corner One Bedroom Accessible Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Newport Specialty Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Newport Specialty Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 93 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Two Bedroom Suite

Pendry Two Bedroom Suite | Living area | TV, video-game console, DVD player, iPod dock

Pendry Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 186 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Newport Two Bedroom King Suite

TV, video-game console, DVD player, iPod dock

Newport Two Bedroom King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Hypo-allergenic bedding
  • 130 sq m
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Hospitality Coastal Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Hospitality Coastal Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Hypo-allergenic bedding
  • 80 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Garden King Accessible

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Garden King Accessible

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Island Two Bedroom Queen Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Island Two Bedroom Queen Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Hypo-allergenic bedding
  • 130 sq m
  • Bay view
  • Sleeps 6
  • 2 Queen Beds, 1 Double Sofa Bed and 1 King Bed

View all photos for Island Specialty Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Island Specialty Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 135 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lido Specialty Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Lido Specialty Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 97 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Two Bedroom Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Two Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 118 sq m
  • Bay view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Twin Murphy Bed

View all photos for Deluxe One Bedroom Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Hypo-allergenic bedding
  • 77 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand One Bedroom Suite

Grand One Bedroom Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Hypo-allergenic bedding
  • 116 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Corner Garden One Bedroom Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Corner Garden One Bedroom Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Corner Ocean One Bedroom Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Corner Ocean One Bedroom Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
  • 61 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

VEA Newport Beach, A Marriott Resort & Spa

Pool
Hot Tub
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (295)
The price is AED 1,028
AED 1,400 total
includes taxes & fees
29 Dec - 30 Dec
VEA Newport Beach, A Marriott Resort & Spa

About the neighborhood

Map
690 Newport Center Dr, Newport Beach, CA, 92660

What's nearby

  • Fashion Island - 1 min walk - 0.0 km
  • Newport Beach Country Club - 3 min drive - 1.9 km
  • Pelican Hill Golf Course - 5 min drive - 5.5 km
  • Newport Pier - 8 min drive - 8.5 km
  • Balboa Pier - 9 min drive - 5.0 km

Getting around

  • Tustin Station - 12 min drive
  • John Wayne Airport (SNA) - 16 min drive

Restaurants

  • ‪The Food Court in Fashion Island - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Back Bay Tavern - ‬9 min walk
  • ‪Cafe R & D - ‬6 min walk

About this property

Pendry Newport Beach

Luxury family-friendly hotel refurbished in 2023 and located near Fashion Island
Located close to Balboa Pier, Pendry Newport Beach provides a poolside bar, a terrace, and dry cleaning/laundry services. Indulge in a facial, aromatherapy, and a body wrap at the onsite spa. The on-site American cuisine restaurant, SET, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, a children's club (surcharge), and coffee/tea in the lobby
  • A porter/bellhop, ATM/banking services, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 295 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with DVD players
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 10-60 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • SET
  • Bar Pendry
  • Tree Shack

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • DVD player
  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (58000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Nature reserve
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • High pile carpet in room
  • Thin carpet in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated entire property - September 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • Pay movies
  • TV
  • Video-game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.63 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 60 per person
  • Airport shuttle fee: USD 300 per vehicle (roundtrip, maximum occupancy 3)
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of 100 USD per night for incidentals.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Island
Hotel Island Newport Beach
Hotel Newport Beach
Island Hotel
Fashion Island Hotel
Island Newport Beach
Island Newport Beach Hotel
Newport Beach Island
Newport Beach Island Hotel
Fashion Island Hotel Newport Beach
The Island Hotel Newport Beach

Frequently asked questions

Does Pendry Newport Beach have a pool?

Yes, this property has an outdoor pool.

Is Pendry Newport Beach pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Pendry Newport Beach?

Valet parking is available for USD 60 per night.

What time is check-in at Pendry Newport Beach?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Pendry Newport Beach?

Check-out is at 11:00 AM.

Does Pendry Newport Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 300 per vehicle applies.

Where is Pendry Newport Beach located?

This family-friendly Newport Beach hotel is located near the airport, within 3 mi (5 km) of Fashion Island and Balboa Pier. Crystal Cove State Park and Newport Pier are also within 6 mi (10 km).

Pendry Newport Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 222 reviews" "
Rating 8 - Good. 30 out of 222 reviews" "
Rating 6 - Okay. 13 out of 222 reviews" "
Rating 4 - Poor. 2 out of 222 reviews" "
Rating 2 - Terrible. 10 out of 222 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

Donna, Palm Desert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and close to nice shopping areas. What was outrageous was the $60.00 fee for parking!!!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
So elegant!
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally clean and stylish. The staff is attentive, courteous, and professional. The food is of high quality, and the restaurants and amenities offer a delightful ambiance. Additionally, the location is very convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good shopping nearby. Excellent service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mayis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location. Staff friendly, rooms comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Elif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice overall but the room gets loud noises from the parties going on all night. I paid for a room upgrade so that we are not facing the side of the hotel that the party is going on. It’s 2am currently and the party is still going on and we are all awake because of the loud noise happening at the valet and cars leaving the party. I do not think that we will stay here again unless there is a way to avoid this noise.
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! It was so beautiful and clean, and the property staff was amazing! Would definitely stay here again :)
Stayed 1 night in Nov 2024

10/10 Excellent

rhonda

we really loved the high quality furnishings and line s. the robes aes especially comfortable and cozy
Stayed 1 night in Nov 2024

10/10 Excellent

Lucas

Stayed 1 night in Nov 2024

10/10 Excellent

Combiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

4/10 Poor

Valerie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff are front desk displayed the act of racism. We are a family from Singapore, slightly tanned skin and they were not warm and friendly at all. Rather curt I must add. However, when it came to Caucasian guests, you can fee the difference. There was a display of friendliness. The only front desk person that was friendly was an Asian girl when we checked out. Ben from the porter/bag service was really nice and warm. The other thing is we requested for a late check-out for at least 2.30 pm as our flight back to Singapore would be a very long one. We were told that for every hour after noon is $100 chargeable and there was no flexibility. Hence, if we wanted to 3 pm there would be additional charge of $300. With that, I can top up for a bit more and stay an additional night. I can understand if I ask for like 5 pm or so. We have stayed in bigger brands like Park Hyatt, The Ritz and Langham and they all have shown their appreciation for their guests by being flexible and acommodating. It is gestures like that, that makes guests feel appreciated and will spread the word and come back to stay. Conclusion, a hotel that displays racism and not appreciative of its guests. Not choosing Pendry ever again. It is a pity cause it is a well design, aesthetically pleasing hotel with all the right modern contemporary touches and very well located too.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
We have stayed at the Pendry before and it never disappoints
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful room and lobby, perfect location next to fashion island.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Valet took a very long time 20- 25 min to bring car. No other guests at valet at the time.
Stayed 1 night in Nov 2024

6/10 Okay

Zach

Stayed 1 night in Nov 2024

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. The new build pendry’s are far nicer than the conversions
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole, Englewood

Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Nov 2024