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Delta Hotels by Marriott Newcastle Gateshead

4.0 star property
Eco-certified hotel with a full-service spa connected to a shopping center in Gateshead

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Delta Hotels by Marriott Newcastle Gateshead

Exterior
Property entrance
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Banquet hall
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AED 248
AED 291 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Family Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Pool
Hot Tub
Spa
Free WiFi
8.8 out of 10, Excellent, (999)
The price is AED 251
AED 294 total
includes taxes & fees
24 Nov - 25 Nov
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About the neighborhood

Map
Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF

What's nearby

  • Intu - 11 min walk
  • Utilita Arena Newcastle - 7 min drive
  • St. James' Park - 8 min drive
  • University of Newcastle-upon-Tyne - 9 min drive
  • Quayside - 10 min drive

Getting around

  • Bank Foot Station - 7 min drive
  • Metrocentre Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Nando's - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪YO! Sushi - ‬2 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪KFC - ‬3 min drive

About this property

Delta Hotels by Marriott Newcastle Gateshead

Eco-certified hotel near St. James' Park
Take advantage of a garden, a hair salon, and dry cleaning/laundry services at Delta Hotels by Marriott Newcastle Gateshead. Indulge in a massage, a manicure/pedicure, and a body treatment at The Comfort Zone, the onsite spa. The on-site restaurant, Cast Iron Bar & Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • A water dispenser, laundry services, and a banquet hall
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 150 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch Smart TVs with satellite channels
  • Wardrobes/closets, recycling, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cast Iron Bar & Grill

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (5586 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Property is also known as

Marriott Hotel Gateshead Newcastle
Marriott Hotel Metrocentre
Metrocentre Marriott Hotel
Newcastle Gateshead Marriott Hotel Metrocentre
Newcastle Gateshead Marriott Metrocentre
Newcastle Marriott Hotel Metrocentre
Newcastle Marriott Metrocentre
Marriott Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre
Delta Hotels by Marriott Newcastle Gateshead Hotel
Delta Hotels by Marriott Newcastle Gateshead Gateshead
Delta Hotels by Marriott Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Does Delta Hotels by Marriott Newcastle Gateshead have a pool?

Yes, this property has an indoor pool.

Is Delta Hotels by Marriott Newcastle Gateshead pet-friendly?

No, pets are not allowed at this property.

How much is parking at Delta Hotels by Marriott Newcastle Gateshead?

Self parking is free at this property.

What time is check-in at Delta Hotels by Marriott Newcastle Gateshead?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Delta Hotels by Marriott Newcastle Gateshead?

Check-out is at noon.

Where is Delta Hotels by Marriott Newcastle Gateshead located?

Located in Swalwell, this spa hotel is 0.6 mi (0.9 km) from Intu and 1.6 mi (2.6 km) from Bowes Museum. Utilita Arena Newcastle and Saltwell Park are also within 6 mi (10 km). Metrocentre Station is 18 minutes by foot.

Delta Hotels by Marriott Newcastle Gateshead Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 296 reviews" "
Rating 8 - Good. 73 out of 296 reviews" "
Rating 6 - Okay. 17 out of 296 reviews" "
Rating 4 - Poor. 9 out of 296 reviews" "
Rating 2 - Terrible. 9 out of 296 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pranavkumar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean and professional team. Breakfast was amazing, plenty of choice, room facilities are very good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Owen

Stayed 1 night in Oct 2024

8/10 Good

Oluseyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
TV presented minimal options
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Staff so helpful and just generally nice experience. Lovely girl to deal with on arrival and a lovely guy moved me from my noisy room no problem at all. Didn’t want to leave
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool facilities was great . General feel, vibe and decor very confortable. Rooms spacious . We went for my sons birthday and he kindly got a free desert . Only thing i would say is room service menu for children was not fancy , no plain option.
Stayed 1 night in Oct 2024

10/10 Excellent

Saffa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Almira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Sean

Traveled with partner
Liked: Staff & service, amenities
Overall nice hotel, but when we arrived at the room it was freezing and the heating thermostat seemed to be broken vowing out cold air. We called reception and they inspected it, however as maintenance weren't on site and would be over an hour we changed rooms. The new room wasn't really the same standard, missing the fridge and having twin beds instead of a king, but the heating worked. However the shower was freezing in the morning, thermostat turned up to 50 still had no hot water. Seemed to right itself for the following day. Breakfast was ok but most things had ran out so had to wait a while for things to arrive.
Stayed 2 nights in Sep 2024

6/10 Okay

Marie, Sheffield

Traveled with partner
Liked: Cleanliness
What a disappointment. On arrival at Reception, the receptionist said,”You have £109 for the room.” I told that we had not, that we had paid £122 and showed her the receipt. She said,”Oh that is Expedia’s mark up.” We than asked to have breakfast added which was £15 per person. We asked for a receipt and were told we could not have one, we would have to wait until the morning. Considering the room was deluxe, it was no different to a standard room. In the bathroom the towel rail did not heat up, the extractor fan did not come on. The was no in room hotel booklet with instructions on how to work things or what was available. The TV was complicated to use. The evening meal limit. After ordering rigatoni, I was told there was not any, but there was ravioli, which was the same. I told the server that they are definitely not the same. The meal was average to poor. Breakfast was poor quality, standard buffet. Not worth £15 ahead. At check out when asking for a receipt for breakfast, we were told we couldn’t have one, because we had booked with Expedia! I pointed out we had paid separately for breakfast. Apparently, she able to produce a receipt, which would have been easier enough print off the evening before. Will not stay again.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and comfortable however we woke up to no hot water in the whole hotel however I know this isn’t their fault so not marked down for that. One way they did excel is my son has a nut allergy and the restaurant staff were amazing. Brought him fresh food cooked separately rather than breakfast buffet and even provided new cutlery, napkin etc. we have never received this kind of attention to detail ever. It was much appreciated
Stayed 1 night in Sep 2024

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for shopping lovely hotel spacious bedroom food good too
Stayed 1 night in Sep 2024

8/10 Good

Steven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
On arrival our receptionist was amazing and had a great sense of humour! The leisure facilities and staff were excellent Unfortunately our heating didn’t work and we were too tired to wait for maintenance to resolve We also didn’t get any bottled water in our room on arrival which was on their portal but the room was brilliant and so spacious so we’d definitely stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mark

Been, done, very average. Mark.
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Memunah

Liked: Cleanliness, staff & service, property conditions & facilities
So posh and truly amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Delta is a beautiful hotel next to one of the biggest malls in the UK, and the biggest in the north of England. The staff are exceptional. Friendly, professional and so helpful. Our bed was too hard for my husband, they arranged to have a topper put on the bed. Extra towels and pillows, no problem. Breakfast in the Cast Iron Grill is extra, but well worth the price. There is everything from fresh fruit, 5 types of cereal and toast, to a full cooked English breakfast available, gluten free and vegan options are also available. The restaurant is open for dinner in the evening, and we tried every main course on the menu and did not have a bad meal during the 12 days of our stay. Our favorites were the Sea Bass with Salsa Verde, which was perfectly cooked every time, and the Jack Daniel Ribs, which were fall off the bone tender. The Sticky Toffee pudding and Passion fruit and Mango Cheesecake were our favorite desserts. The fitness/Leisure Club was very nice and the pool was clean and well maintained. The changing/locker rooms were well appointed. All in all one of the best vacations that I have ever had in this part of the world. I enjoy visiting family, but it is nice to have a beautiful hotel and friendly staff to end the day with.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient check in, room is spacious and clean. Food and bar area is really nice with decent ‘pub style’ food. Leisure facilities are excellent.
Stayed 1 night in Aug 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a convenient property used for visiting St James Park which is just a 20 minute taxi ride away. Hotel and rooms are dated but the rooms are spacious. Staff are very helpful and solved every issue we had. Booked because of air con however our first room was extremely hot as towel heater were on full blast. Enquired at from desk and they swiftly moved us and room was more comfortable. Air con still was not that cold so don't rely on it for comfort. Fan was provided. Free parking and use of leisure facilities was a real bonus. Food pricy so didn't buy. Just across the road from fast food and retail parks. Perfect weekend location. Would recommend but needs updating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay & staff were so friendly. Look forward to returning
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

Teva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so nice here. Great base for a drive around the north of England and Scootish borders. You can hike to Hadrian's Wall (Game of Thrones inspiration).
Stayed 4 nights in Aug 2024

10/10 Excellent

BERNICE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for a weekend getaway. They have an amazing fitness facilities. The staff from reception, restaurant to the fitness centre were all amazing. The room we booked was clean, spacious and comfortable. We will definitely stay there again and also recommend it to friends and family.
Stayed 1 night in Aug 2024