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Mercure Newcastle

4.0 star property
Hotel with a 24-hour front desk, near Newcastle Civic Theater

Choose dates to view prices

Photo gallery for Mercure Newcastle

In-room safe, laptop workspace, blackout drapes, iron/ironing board
City view
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Parking available
The current price is AED 310
AED 341 total
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Twin Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302

What's nearby

  • NEX - 5 min walk - 0.5 km
  • Newcastle Civic Theater - 11 min walk - 1.0 km
  • Merewether Ocean Baths - 6 min drive - 3.4 km
  • Newcastle Beach - 6 min drive - 2.3 km
  • John Hunter Hospital - 9 min drive - 7.5 km

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪King Street Hotel - ‬1 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬3 min walk
  • ‪Honeysuckle Hotel - ‬10 min walk

About this property

Mercure Newcastle

Upscale hotel revitalized in 2023 and located near Newcastle Civic Theater
Located close to Newcastle Museum and Christ Church Cathedral, Mercure Newcastle provides a bar, conference space, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Concierge services, a banquet hall, and 5 meeting rooms
  • A 24-hour front desk, a water dispenser, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 131 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like late night room service and free internet.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English

Similar properties

Exterior

Holiday Inn Express Newcastle by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,003 reviews
The price is AED 370
AED 406 total
includes taxes & fees
30 Mar - 31 Mar
Holiday Inn Express Newcastle by IHG

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 28 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fence around the pool
  • Free cribs/infant beds
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (1356 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Does Mercure Newcastle have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Newcastle?

As of 17 March 2025, prices found for a 1-night stay for 2 adults at Mercure Newcastle on 31 March 2025 start from $86.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Newcastle?

Self parking is available for AUD 16 per night. Limited spots are available.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newcastle?

Check-out is at 11 AM.

Where is Mercure Newcastle located?

Located in Newcastle West, this hotel is within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 1 mi (2 km). Newcastle Interchange Station is 9 minutes by foot and Civic Station is 11 minutes.

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Mercure Newcastle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 218 out of 1002 reviews
Rating 8 - Good. 379 out of 1002 reviews
Rating 6 - Okay. 243 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very easy check in and out
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well located for light rail and the harbour - would stay here again
Stayed 3 nights in Jan 2025

6/10 Okay

Barry

Disliked: Cleanliness
No chef on for lunch. Dirty plates in the corridor for entire day.
Stayed 1 night in Feb 2025

4/10 Poor

Denise

Liked: Cleanliness
Disliked: Staff & service, amenities
Did not know until the day that parking was not guaranteed or that it cost extra. Reception unmaned when arriving. Checkin and check out you did for yourself.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Good range of tea and coffee available with mugs rather than small cups. Also parking was available.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Good location, easy parking and decent room which has all you need. Unfortunately a bit noisey with co struction at the moment
Stayed 2 nights in Nov 2024

8/10 Good

Ana Chloe

Liked: Staff & service, amenities
The hotel lobby and ground floor in general is very nice and appealing but when we headed up stairs the halls were quite old and just the opposite of the fresh and lovely smelling, modern lobby. We did enjoy the self check in and check out. I thought that was very smart and the machines were very easy to use. The room was not bad at all and the beds were comfy, overall a nice hotel room, just hallways bring the vibe down ( old carpets, old paint just felt yucky). Staff were lovely and our daughter used the pool for a little in the afternoon, good value and with further updates of the hallways and lifts, im sure it will be even better. Room service offered was a great bonus and onsite parking Too! Overall really happy with our stay and the service.
Stayed 1 night in Feb 2025

8/10 Good

Neha

Liked: Cleanliness, staff & service
Mercure Newcastle is a good option for travelling with family.
Stayed 1 night in Aug 2024

6/10 Okay

Ahmad

Liked: Cleanliness
The location is good to the shops but a bit far from the beach.
Stayed 3 nights in Oct 2024

8/10 Good

ashley

Liked: Cleanliness, staff & service
Property is old. Needs updating especially bathrooms.
Stayed 1 night in Nov 2024

10/10 Excellent

DR PAULA JANE

Liked: Cleanliness, staff & service, property conditions & facilities
it is close to town, serviceable and staff were helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

6/10 Okay

Jean

Disliked: Amenities, property conditions & facilities
Property needs to fix broken things and cover up drywall repairs. Update !!! Rusty look things in bathroom. Bigger trash containers.
Stayed 5 nights in Jan 2025

8/10 Good

Suzanne

Liked: Staff & service, room comfort
Bed was comfy. Room could do with updating Bathroom needed more cleaning
Stayed 1 night in Oct 2024

6/10 Okay

Mei

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room faced the street and the windows could not be shut properly. At night, the sounds from motorbikes and cars roaring up and down the street kept us up until past midnight. In addition, the shower head in our room was not able to stay in upright position properly and had to be adjusted every so often. The pool was small and cold, breakfast choices were limited. Overall we’re not impressed with the stay and would not return.
Stayed 1 night in Jan 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and i had an amazing stay, everyone was kind and friendly and helped us with any and all questions that we had. We will definitely be back
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great here
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy central location. Everything a short walk away. The staff were very helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean value for money option for those not wanting prime waterview locations. Easy walk to Honeysuckle. Friendly welcome, simple easy access to car park, close to supermarket, eateries etc.
Stayed 1 night in Aug 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and staff were great
Stayed 1 night in Apr 2024

6/10 Okay

Joshua

Disliked: Amenities, property conditions & facilities
Had to self check in, not enough towels for number of people, the bathroom needs a full renovation, and can not pay cash or order meals without scaning QR code.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
We loved the property and will definitely be staying again. Very friendly staff and very clean room.
Stayed 1 night in Mar 2024