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The Gallivant Times Square

3.5 star property
Art Deco New York hotel in Manhattan with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gallivant Times Square

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby
Suite, Multiple Beds, Multiple View (Penthouse) | View from room
Interior
Suite, Multiple Beds, Multiple View (Penthouse) | Living area | 37-inch plasma TV with cable channels, TV, iPod dock

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
The price is AED 422
AED 560 total
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Double Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Twin Twin)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room (Twin Twin)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Multiple Beds, Multiple View (Penthouse)

Suite, Multiple Beds, Multiple View (Penthouse) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Multiple View (Penthouse)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 64 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (2 Full, Bunk Beds)

Family Room (2 Full, Bunk Beds) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room (2 Full, Bunk Beds)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Room, Accessible (with Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Accessible (with Shower)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 15.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed (Petite)

Room, 1 Twin Bed (Petite) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Twin Bed (Petite)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Fitness)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Fitness)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Junior Penthouse 1)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Suite, 2 Double Beds (Junior Penthouse 1)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 28.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Suite, Multiple Beds (Junior Penthouse 2)

Suite, Multiple Beds (Junior Penthouse 2) | Living area | 37-inch plasma TV with cable channels, TV, iPod dock

Suite, Multiple Beds (Junior Penthouse 2)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 1 Twin Bed (Petite)

Room, 1 Twin Bed (Petite) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Twin Bed (Petite)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Twin Twin)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room (Twin Twin)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior

Pod Times Square

Pet friendly
Restaurant
Air conditioning
Bar
8.8 out of 10, Excellent, (4152)
The price is AED 294
AED 435 total
includes taxes & fees
19 Jan - 20 January 2025
Pod Times Square

About the neighborhood

Map
234 West 48th Street, New York, NY, 10036

What's nearby

  • Times Square - 2 min walk
  • Broadway - 2 min walk
  • Rockefeller Center - 8 min walk
  • Radio City Music Hall - 8 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 50 St. Station (8th Av.) - 2 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Carve - ‬2 min walk
  • ‪West End Bar & Grill - ‬2 min walk
  • ‪The Dickens - ‬1 min walk
  • ‪Lillie's Victorian Establishment - ‬2 min walk
  • ‪The Rum House - ‬4 min walk

About this property

The Gallivant Times Square

Boutique hotel near Times Square
A short walk from Broadway and Radio City Music Hall, The Gallivant Times Square provides a garden, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, a computer station, and an elevator
  • ATM/banking services, multilingual staff, and a front-desk safe
  • A TV in the lobby, a vegetable garden, and a water dispenser
  • Guest reviews give top marks for the location
Room features
All 334 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 37-inch HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

Bulgarian, Croatian, English, Filipino, Greek, Italian, Polish, Portuguese, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet access
  • Available in some public areas: internet access

Parking and transportation

  • Offsite parking within 98 ft (USD 65 per night); discounts available

Food and drink

  • 2 restaurants
  • 1 bar

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch plasma TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.23 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 65 per night (98 ft away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus President
Best Western Plus President Hotel
Best Western Plus President Hotel Times Square
Best Western Plus President Times Square
Best Western Times Square
Hotel Best Western President
President Best Western Hotel
President Hotel Best Western
President Hotel Times Square
President Times Square Hotel
Gallivant Times Square Hotel
TRYP Wyndham New York Times Square
Best Western President Hotel New York
Gallivant Times Square
The Gallivant Times Square
The Gallivant Times Square Hotel
The Gallivant Times Square New York
The Gallivant Times Square Hotel New York

Frequently asked questions

Is The Gallivant Times Square pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Gallivant Times Square?

As of 23 December 2024, prices found for a 1-night stay for 2 adults at The Gallivant Times Square on 15 January 2025 start from $135.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Gallivant Times Square?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Gallivant Times Square?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Gallivant Times Square located?

Located in Manhattan, this boutique hotel is steps from Broadway and Times Square. Rockefeller Center and Radio City Music Hall are also within 10 minutes. 50 St. Station (8th Av.) and 49th St. Station are within a 5-minute walk.

The Gallivant Times Square Reviews

Reviews

6.2
Rating 10 - Excellent. 701 out of 3296 reviews" "
Rating 8 - Good. 685 out of 3296 reviews" "
Rating 6 - Okay. 706 out of 3296 reviews" "
Rating 4 - Poor. 564 out of 3296 reviews" "
Rating 2 - Terrible. 640 out of 3296 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Disliked: Cleanliness, property conditions & facilities
The broilers broke as soon as we got there. So we didn’t have heat or hot water. When I asked the front desk gal, she was so rude. Like I should have known that was broken. Our heater in our room had 5 slots for heat to come out and it pushed out freezing cold air and we couldn’t control it. Crack in the wall. Very disappointing for the price we paid.
Stayed 4 nights in Dec 2024

2/10 Terrible

brittany

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to call the lobby on the room phone to ask about drinks (if they had any since me and my family did not have any to purchase ) no one answered 3 times even when my mom tried to on her personal phone . (for reference i tried to call them 5 times last month to ask the hotel about how parking was and no one answered that either). so my mom went to lobby to see what was up and confronted they did not answer the phones, the front desk people just shrugged their shoulders and didn’t apologize and acted like they didn’t care , and then it got really really cold in the hotel room because the heater was blowing out cold air, so i called my mom to tell her while she was downstairs with front desk, and they said in response “oh yeah there is something wrong with the boiler” . So we were just fed up with the hotel and left, they said they would give a refund but i would have to contact expedia to get the refund, i then said they refuse to answer phones so how would they know to give a refund, the front desk person said he would leave a note on the booking about providing a refund. When i contacted Expedia they don’t see a note and when they try to call the hotel “shocker they don’t answer “. This was a horrible experience and i explained everything to Expedia , even stating we had to drive all the way home with my little sister who has autism!! It was not easy!! I will be very very angry if im not able to get a refund from Expedia for this terrible service the hotel provided.
Stayed 1 night in Dec 2024

6/10 Okay

Rosanna, San Francisco

Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Emily Brooke

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Changed rooms immediately after checking in because of no working AC and strong smoke smell. Next room had a boarded up window and a very weak AC unit. The bed had sand (or what we thought was sand) in it underneath the covers. Discovered this late at night after coming back to the room to sleep and planned on checking out the next day and switching hotels entirely. Extremely uncomfortable night of no sleep. The front desk staff was rude, not accommodating, and refused to refund me for the rest of my stay. She only said she would “try” to refund me for the final night (total trip was for 3 nights, only slept there one night). Her argument was “why didn’t you check out of the room in the morning, I could’ve sold this room.” And my response to that is that I had all day plans with no other hotel lined up until the afternoon. I sure hope she wouldn’t have “sold the room” to anyone else considering its poor condition. Seems inevitable that someone else would switch OUT of that room.
Stayed 3 nights in Dec 2024

6/10 Okay

Jason, Boston

Liked: Cleanliness, staff & service
Nice
Stayed 4 nights in Dec 2024

4/10 Poor

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was slow at getting back to you. Horrible customer service. Pictures are deceiving, hotels look nothing like the pictures. Bathroom was the only nice thing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stella, Harrisburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had high hopes for The Gallivant, but our stay was a huge letdown. The photos online are completely misleading and do not reflect the actual state of the property. The prices are comparable to far nicer hotels in NYC, which is honestly laughable given the poor quality. The staff were lifeless and seemed completely uninterested in providing any kind of service. Our room was far from clean – the toilet wasn’t even flushed when we arrived, which set the tone for the entire experience. And in the lobby, they had all the dirty laundry sitting there!! We had originally booked for three nights but couldn’t stomach staying longer than one. We checked out early and went to a Hilton, which not only offered a significantly better experience but also ended up being cheaper. Save yourself the hassle and stay somewhere else. The Gallivant is not worth it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Stayed 5 nights in Dec 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m still waiting on a response to my numerous messages. I was promised compensation for the fact that the night of my arrival the boiler broke down (I arrived on the 5th December) so I couldn’t have a shower then the following day the boiler apparently was fixed but my shower was cold…the lift system is shocking you could easily be there for awhile waiting for a lift or waiting for a lift empty enough for you to get into…
Stayed 3 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Ivonne

Traveled with group
Liked: Cleanliness, staff & service
The location was very convenient, staff was very helpful but we did have to wait an hour and a half for maintenance twice due to lack of air conditioning other that that GREAT SERVICE.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rajeev

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property has no good amenities. Poor services. Rooms are not ready for stay. Lights don’t work among many other things. Front desk cannot be reached from room in emergency cases!
Stayed 2 nights in Dec 2024

6/10 Okay

Judith Ann

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was very conveniently located and it was cleaned. Housekeeping staff was very courteous and accommodating. Front desk was good too. Hotel lobby is nice but the rooms are run down with chipped paint and water damage in the bathroom. Vending was advertised as available in the website and on the signage at the hotel. Went to every floor it said there was vending and there was none available. Probably would not stay here again.
Stayed 3 nights in Dec 2024

6/10 Okay

John, Selby

Disliked: Property conditions & facilities
Perhaps cheap for New York but still I wasn’t expecting it to be quite so worn out. The room was clean enough but everything was so old and worn out, it felt grubby. I thought it a joke that they asked for a security deposit when everything is already knackered. Not good.
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos and description of the rooms are miles apart. Room looked like someone had been living in it until about an hour before I arrived. The bathroom in the room was obviously built to be a wet room based on the shower build. However there is no drainage outside the shower and the shower is too small to have any hope of keeping the water in the shower. I had to use all the towels in to sop up the puddle caused by getting one shower. I will say the bed was very comfortable but the pillows may as well have been pillow cases full of trashbags. 3 elevators for a 16 floor hotel only 1 operational during my stay. Other guests moving items between floors shirtless. For 16 floors only 4 claimed to have ice and vending machines. The 15th floor both the vending machine and ice machine were broken wide open and not functioning. On the 10th floor the ice/ vending area must have been turned into a room or there is a secret tunnel somewhere to find it. The 7th floor only had an ice machine that barely worked. I did not bother trying to find the 4th as I am sure it would lead to some forgotten dimension. I would not be so salty if they did not wildly oversell the property. Were it 100$ less, it would also be ok. I would not bring a family here.
Stayed 1 night in Dec 2024

8/10 Good

Angelia

Traveled with family
Liked: Staff & service, amenities
The rooms could use updating but they were clean and in a great area
Stayed 2 nights in Dec 2024

2/10 Terrible

Nancy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Gavillant Times Square Hotel in New York with my 9-year-old son, and our experience was extremely disappointing. Upon arrival, we were told that our room wasn’t ready, and we had to wait until 6 p.m. to check in. This was incredibly inconvenient and uncomfortable after a day of travel. The problems didn’t end there. On the second day, there was no hot water, which meant I couldn’t shower or get ready properly. To make matters worse, the staff was rude and dismissive when I brought these issues to their attention. It was clear they didn’t care about providing solutions or improving the experience. The A.C. in our room was another issue—it didn’t work properly. It was either unbearably hot, like being in Arizona during the summer, or freezing cold. Finding a comfortable temperature was impossible, which made the entire stay very unpleasant. What’s most disappointing is that I had upgraded to a deluxe room, expecting a better experience, but it fell far below expectations. I would not recommend The Gavillant Times Square Hotel to anyone based on this stay—it was uncomfortable, frustrating, and not worth the price.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tom, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 2 nights in Dec 2024

2/10 Terrible

Anga

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

4/10 Poor

Donna

Traveled with family
Disliked: Property conditions & facilities
The elevator barely worked, window brackets were broken and out of the wall, holes in the ceiling, light bulbs burned out, went without hot water for a day.
Stayed 3 nights in Dec 2024

6/10 Okay

Anthony

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Much older and smaller room than expected. The images do not reflect reality. It’s next to a bar that plays loud music all night. Elevators are very slow and tiny so it takes forever. Although location is great for tourists I wouldn’t recommend for anything other than location. Bedsheets had blood stains on the pillow.
Stayed 4 nights in Dec 2024

2/10 Terrible

savannah

Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Terrible terrible terrible. Elevators never accessible due to staff always locking them for their use on different floors. Rarely have both elevators running. First room we had, had no heat. They moved rooms 5 hours later and then we had no hot water till the following morning after 9am. Final day of stay the water was luke warm and the drains were clogged for the shower. Phones in the rooms didn’t work and the lobby is a pig sty with dirty laundry and looks like it’s under construction. The hotels website says they have two restaraunts on premises and they don’t. There is a Vietnamese restaraunt that is accessible through a side door in the hotel lobby and that’s it. We have stayed here 4 times over 5 years and each time it has gotten worse and worse. We will never step foot in the Gallivant ever again!
Stayed 4 nights in Dec 2024