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NH Collection New York Madison Avenue

4.5 star property
Step into luxury in Midtown Manhattan’s vibrant scene with a prime spot near Grand Central Terminal. Take advantage of thoughtful amenities like concierge services to elevate your stay.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection New York Madison Avenue

Exterior
Lobby
Minibar, in-room safe, blackout drapes, soundproofing
Premium Room, Terrace (View) | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Laundry
  • Free WiFi
The price is AED 691
AED 953 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room (New Style)

View from room

Premium Room (New Style)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (View)

Deluxe Room (View) | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite) | Minibar, in-room safe, blackout drapes, soundproofing

Suite (Tower Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, Terrace (View)

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace | Minibar, in-room safe, blackout drapes, soundproofing

Penthouse Park Av. Jr. Suite with Terrace

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Accessible)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (Accessible)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, City View (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, City View (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, blackout drapes, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room (with view)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room (with view)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is AED 584
AED 852 total
includes taxes & fees
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About the neighborhood

Map
22 East 38th Street, New York, NY, 10016

What's nearby

  • Grand Central Terminal - 6 min walk
  • Empire State Building - 7 min walk
  • Broadway - 11 min walk
  • Times Square - 11 min walk
  • Rockefeller Center - 14 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Tartinery - ‬3 min walk
  • ‪Union League Club - ‬3 min walk
  • ‪Chili - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪The Morgan Dining Room - ‬3 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel revitalized in 2021 and located near 5th Avenue
A short walk from Grand Central Terminal and Empire State Building, NH Collection New York Madison Avenue provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • An elevator, a porter/bellhop, and multilingual staff
  • 1 meeting room, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 288 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Eco-friendly cleaning products, electric kettles, and heating

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 351 ft (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 35-35 per person
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

Is NH Collection New York Madison Avenue pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 250 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at NH Collection New York Madison Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at NH Collection New York Madison Avenue?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is NH Collection New York Madison Avenue located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of 5th Avenue, Grand Central Terminal, and Empire State Building. Bryant Park and Macy's are also within 10 minutes. Grand Central - 42 St. Station is only a 5-minute walk and 5 Av Station (W. 42nd St.) is 7 minutes.

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 689 reviews" "
Rating 8 - Good. 141 out of 689 reviews" "
Rating 6 - Okay. 66 out of 689 reviews" "
Rating 4 - Poor. 33 out of 689 reviews" "
Rating 2 - Terrible. 23 out of 689 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Aman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property.
Stayed 3 nights in Jan 2025

4/10 Poor

David

Business traveler
Disliked: Property conditions & facilities
I was supposed to receive a bottle of wine, I did not get it. I did not have hot water for most of my stay and the water in my room was brown so I could not brush my teeth or shower. I asked to be switched to another room and the only room they offered was half the size and they did not offer any compensations for this.
Stayed 2 nights in Jan 2025

10/10 Excellent

Virginia, PENSACOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Youssef

Stayed 3 nights in Nov 2024

10/10 Excellent

Magaly

Amazing location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie, Cape Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the NH Collection hotel. Staff were very friendly, welcoming , and helpful. Conseula (I think that’s her name) at the front desk was amazing! The room was clean and quiet. Location was very close to Bryant Park and subway stations. Would stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Stayed 2 nights in Dec 2024

8/10 Good

Tamara, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, safe area, close to main atractions.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2024

8/10 Good

Angelia

Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis, Coconut Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gusto acerca de esta propiedad, buena locacion,muy limpia las habitaciones, buen servicio
Stayed 3 nights in Dec 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a nice stay. Location is great, room was nice (though under the bed could use a good vacuum), bathroom was modern and I really enjoyed the amount of windows in the room (even one in the bathroom). That being said there are a few things that are big and should be mentioned when booking: -I pre-paid for this stay and even then Expedia usually shows you the amount (if any) that a hotel will charge on site (fees, taxes, etc that weren't precharged). Upon arrival I learned that the hotel would be taking $40 per night for their "resort" fee which is just a sorry excuse for extra intake (no real resort amenities here, they list "benefits" but it's what's advertised to already be included in the stay, like the coffee maker and tea). Upon inspection I found this fee in the very tiny print on the bottom of the listing. Feels a bit deliberate and scheming on my end. $40 doesn't seem like a lot but when you stay 4 nights that's $160. If you're on a budget that could make a difference. Take that how you will. It's especially problematic to me just because it was hidden, especially at the already insane cost of this hotel during the holiday season. -one of the reasons I picked this property was because of it's VIP access designation (which means there is a possibility of a room upgrade). Upon arrival I was told that the upgrade isn't really ever possible as they have very very few rooms that "qualify" to be upgraded into and that doesn't include any of the suites.
Stayed 3 nights in Dec 2024

8/10 Good

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom and bar with live music was great. Staff was very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel with great location. Service was excellent and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi, Elgin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just beautiful, clean and in a perfect location to walk to everything the staff were very accommodating and always greeting everybody with a smile. A special kudos to Frederick, the hotel manager he was absolutely amazing thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Traveled with family
Nice gem close to everything but seems like worlds away from the crowds.
Stayed 1 night in Dec 2024

10/10 Excellent

Loryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Tesa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the hotel itself was fine- the experience was not. Room was missing hand towels (asked for and didn't get and had to retrieve myself off the cart left in the hall), and empty shampoo and conditioner bottles. Clearly the room cleaning service had not done their job. Room was difficult to control temp (had to open windows or turn off heat as it overheated). Worst was behavior from another guest in the lobby. A couple was allowing their children to run wild in the lobby (racing, yelling, etc). staff did nothing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nicely situated between Rockerfeller Place to the north and Empire State building to the south. Quite neighbourhood one block off 5th avenue.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica, Pottstown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff was not very pleasant. Room was very small with no view. No VIP upgrade or welcome gift.
Stayed 1 night in Nov 2024

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024