Hyatt Herald Square New York

4.0 star property
Beaux Arts New York hotel in Manhattan with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Herald Square New York

View from property
Terrace/patio
Lobby
City view from property
2 bars/lounges, rooftop bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
The price is AED 379
AED 553 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (with Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
30 W 31st St, New York, NY, 10001

What's nearby

  • Empire State Building - 4 min walk
  • Macy's - 5 min walk
  • Times Square - 12 min walk
  • Grand Central Terminal - 16 min walk
  • Rockefeller Center - 20 min walk

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk

About this property

Hyatt Herald Square New York

Upscale eco-certified hotel near Empire State Building
Located close to Macy's and Grand Central Terminal, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast and dinner at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and a TV in the lobby
  • Multilingual staff, a computer station, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch HDTVs with satellite channels
  • Mini fridges, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 per person
  • 2 restaurants
  • 2 bars/lounges

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Is Hyatt Herald Square New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay.

How much is parking at Hyatt Herald Square New York?

Valet parking is available for USD 85 per day.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Herald Square New York?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Herald Square New York located?

Located in Manhattan, this eco-certified hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1009 reviews" "
Rating 8 - Good. 273 out of 1009 reviews" "
Rating 6 - Okay. 95 out of 1009 reviews" "
Rating 4 - Poor. 43 out of 1009 reviews" "
Rating 2 - Terrible. 51 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

2/10 Terrible

Christopher James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tara, Brookhaven

Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room sizes are pretty big and clean, staff is very kind.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to food choices and near Penn Station
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew, Albuquerque

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again without hesitation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Gonna go again
Stayed 1 night in Oct 2024

8/10 Good

Dimitri

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member in this hotel was so nice! It’s a smaller hotel, the rooms are comfortably large by NYC standards, beds are comfy, but the staff makes it! Nice bar to hang out in before going out for the evening. I definitely will stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, clean room and great view from the rooftop. All the staff were amazing, especially the concierge!! We had an amazing stay because of them, they were so welcoming and kind. Always going out of their way to make sure we enjoyed our time. Would easily book here again! Very central as well, in between upper east side and downtown!
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Stayed 1 night in Nov 2024

8/10 Good

Pili

Liked: Cleanliness, staff & service, property conditions & facilities
Bedrooms were a bit smaller than expected.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room compared to NYC standards. Staff was excellent
Stayed 1 night in Nov 2024

6/10 Okay

Marie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was good and location very convenient. However, walls are very thin, so if you’re unlucky like we were the first few nights, you might be kept up through the night due to noise levels from other guests.
Stayed 4 nights in Nov 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Jt, Oakland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and hotel was clean and nice definitely would stay again on any future NY trip .
Stayed 6 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walking distance 1 mile to Times Square. Bar is expensive but the gentleman bartender from Memphis is amazing!!
Stayed 2 nights in Nov 2024

10/10 Excellent

NANCY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Everybody was very kind and helpful. Very easy to move around and a lot of restaurants. I will be back again for sure !!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
This experience was one of the best
Stayed 4 nights in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Nov 2024