Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness center, a short walk to Madison Square Garden

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hayden

Breakfast area
View from property
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Gym
    Gym
The price is AED 500
AED 743 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

Superior Double Double

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Barn Joo Nomad - ‬2 min walk

About this property

Hotel Hayden

Upscale hotel near Madison Square Garden
Located close to Empire State Building and Bryant Park, Hotel Hayden provides a garden, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • Self parking (surcharge), a front-desk safe, and an elevator
  • Luggage storage, free newspapers, and concierge services
  • A banquet hall, a porter/bellhop, and 1 meeting room
  • Guest reviews say great things about the helpful staff and location
Room features
All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Hayden?

Self parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Check-out is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Macy's. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Hotel Hayden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 328 out of 1009 reviews" "
Rating 8 - Good. 315 out of 1009 reviews" "
Rating 6 - Okay. 193 out of 1009 reviews" "
Rating 4 - Poor. 95 out of 1009 reviews" "
Rating 2 - Terrible. 78 out of 1009 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Staff & service
Room was blistering hot when I got in and the AC took forever to kick on so I just had to sit there and sweat. I don’t understand why the room thermostat was set to max heat. Stay besides that was fine, no shower door which was a bit off but it was fine. One of the main two lights in the bathroom was broken so had to use a flashlight to really see my face to shave. Overall it was fine, wouldn’t be against staying again but definitely wouldn’t opt for it.
Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Heat in room. Turned it way down/opened the windows and could not get comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Tamara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Yizhen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jenny, Keene

Traveled with family
The bathroom wasn’t great the half shower left the floor very wet and water pressure wasn’t very good
Stayed 1 night in Nov 2024

4/10 Poor

John

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
AC did not work in our room. Room service sent an engineer to fix. He opened the wall panel and reset the unit. It worked for a while then stopped and never came back on. No fitted sheets on the bed. Door knob falling off in the bathroom. NO FAN IN THE BATHROOM. Continental breakfast only, very simple, not very good. Not impressed at all especially for the weekend prices!!!
Stayed 2 nights in Nov 2024

4/10 Poor

Sean

Disliked: Staff & service, property conditions & facilities
Room had many things that were broken and management and the building took 3 days to make one repair.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near everything I needed for my short visit
Stayed 2 nights in Oct 2024

10/10 Excellent

Anupama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were amazing. All details were taken care of. Room had every amenity. Bed could be better. wall needs to be painted. Accommodating staff. Simple process.
Stayed 1 night in Oct 2024

8/10 Good

Edward J.

Traveled with partner
Clean room, average hotel room but met expectations just fine for the price. Attentive staff and easy check in. Good central location easy to access multiple subways
Stayed 1 night in Oct 2024

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Oct 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location close to Penn Station, close to the subway, beautiful street with the flower shops, the room was vey clean and comfortable, coffee with the fresh pastry in the morning, very quiet, has elevators. I definitely recommend..
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Traveled with family
Liked: Staff & service
I understand they offer continental breakfast but the quality and selection was disappointing .
Stayed 2 nights in Oct 2024

8/10 Good

Vivian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice, efficient, and welcoming atmosphere. Because of some construction on site, we missed the Mykonos restaurant on the roof but are looking forward to dining there again on another occasion. The continental breakfast was a bit skimpy for someone like my husband who likes eggs and/or granola, but it was fine for me who just drinks coffee and eats a small yogurt.
Stayed 2 nights in Oct 2024

2/10 Terrible

Liam

Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, staff were helpful and the room was lovely.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not helpful. Room was not clean.
Stayed 6 nights in Sep 2024

2/10 Terrible

Leticia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was terrible made lots of noise, the paint coming off the wall. Not a place I will stay again
Stayed 1 night in Oct 2024

4/10 Poor

LAURA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Stayed 1 night in Sep 2024

4/10 Poor

Dalton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel should only be selected for the area it is in. The rooms themselves are basic, boring, and in need of significant refreshment or repairs. The climate control in the room made plenty of noise but no difference in the room temperature. The toilet made noises all the time. The shower sputtered out water and was not adjustable. There was one for machine for the entire hotel and it wasn’t working. Instead of offering a solution, I was told I could go buy a bag of ice at the corner store. No glassware or silverware available at all. Everything was noisy and the service was less than you’d receive at a budget hotel. The worst hotel I’ve stayed at in the city by far and ONLY worth booking simply for the area and nothing else. I won’t stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Johanna

Business traveler, Traveled with partner
Liked: Staff & service
Staff was very nice, easy check in, walkable location.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryszard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024