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Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness center, a short walk to Madison Square Garden

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hayden

Breakfast area
View from property
Lobby sitting area
Lobby
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • Gym
The price is AED 393
AED 620 total
includes taxes & fees
16 Jan - 17 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - double
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Double Beds

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Exterior

The New Yorker A Wyndham Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (4892)
The price is AED 367
AED 582 total
includes taxes & fees
5 Jan - 6 January 2025
The New Yorker A Wyndham Hotel

About the neighborhood

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Macy's - 9 min walk - 0.8 km
  • Empire State Building - 10 min walk - 0.9 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 15 min walk - 1.3 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Barn Joo Nomad - ‬2 min walk

About this property

Hotel Hayden

Upscale hotel near Madison Square Garden
A short walk from Macy's and Empire State Building, Hotel Hayden provides a garden, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • Self parking (surcharge), tour/ticket assistance, and 1 meeting room
  • A banquet hall, smoke-free premises, and free newspapers
  • Luggage storage, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Hayden?

Self parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Check-out is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Macy's. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 317 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 192 out of 1002 reviews" "
Rating 4 - Poor. 98 out of 1002 reviews" "
Rating 2 - Terrible. 84 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Evans, Everett

Traveled with partner
Disliked: Staff & service, amenities
Rooms were cold, housekeeping didn’t clean, water wasn’t available, continental breakfast was stale.
Stayed 3 nights in Dec 2024

4/10 Poor

SHARLETTE, nantucket

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not up to standard. Beds are so small they arent queen beds . That was full beds. Bathroom need maintenance ( broken mirror, broken toilet tank lid, broken toilet paper holder , no shower curtain , shower ground all molded. Just so uncomfortable being inside my room . Bath robe too course , nothing of softness was in the robe . Will never stay there again .
Stayed 1 night in Dec 2024

6/10 Okay

Krissalee

Traveled with group
Liked: Cleanliness, staff & service
Good for just a quick one night stay. Nothing special but gets the job done. I am VERY picky with where i stay but because of holiday season all hotels were very expensive. This was a great price for a good one night stay. It was clean. Staff was helpful. Central area.
Stayed 1 night in Dec 2024

2/10 Terrible

Damjana

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Experience at Hotel Hayden I recently stayed at Hotel Hayden in New York and had an incredibly disappointing experience. 1. Lack of Transparency: Upon arrival, we discovered the hotel was under construction, and the restaurant was closed—neither of which was communicated to us beforehand. 2. Room Issues: We paid extra for a room with two queen beds, but were “upgraded” to a king suite without being asked if we were okay sharing a bed. As two coworkers, this was uncomfortable and embarrassing. The pull-out sofa they offered as an alternative was extremely uncomfortable, not something you want after a long day. 3. Cleanliness Concerns: The room had visible stains on the sofa and chairs, and we found men’s hair in the bed—completely unacceptable for a hotel at this price point. 4. Breakfast: The breakfast was incredibly poor, barely worth mentioning. 5. Customer Service: At checkout, no one asked how our stay was. The lack of care and consideration was evident. For the price they charge, this hotel falls far below expectations. I would not recommend staying here.
Stayed 1 night in Dec 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite. The hotel was clean. The parking was difficult but not the hotels fault. The extra $50 charge at the end I didn’t know about was a surprise. But good location for what we wanted and a fair price.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, Rock Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Ambiance
Stayed 2 nights in Nov 2024

8/10 Good

Gabi

Stayed 1 night in Nov 2024

2/10 Terrible

david

Stayed 2 nights in Nov 2024

8/10 Good

Harry

Stayed 1 night in Nov 2024

8/10 Good

AKSHAY

Traveled with family
Liked: Cleanliness, staff & service
Enjoyed our stay
Stayed 1 night in Nov 2024

4/10 Poor

Zayd

Disliked: Amenities, property conditions & facilities
Online it advertises on site parking available for $60 a night. Granted it’s only a 3 minute walk away but it is not on site. No only that but you have to pay every time you enter and exit the car park. So only $60 a night if you park your car and leave it as if it’s in jail there. Otherwise it’s way more. Would not have booked this place if that was made clear.
Stayed 2 nights in Nov 2024

6/10 Okay

Dawn or Garrett

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Christopher

Liked: Staff & service
Room was blistering hot when I got in and the AC took forever to kick on so I just had to sit there and sweat. I don’t understand why the room thermostat was set to max heat. Stay besides that was fine, no shower door which was a bit off but it was fine. One of the main two lights in the bathroom was broken so had to use a flashlight to really see my face to shave. Overall it was fine, wouldn’t be against staying again but definitely wouldn’t opt for it.
Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Heat in room. Turned it way down/opened the windows and could not get comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Tamara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Yizhen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jenny, Keene

Traveled with family
The bathroom wasn’t great the half shower left the floor very wet and water pressure wasn’t very good
Stayed 1 night in Nov 2024

4/10 Poor

John

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
AC did not work in our room. Room service sent an engineer to fix. He opened the wall panel and reset the unit. It worked for a while then stopped and never came back on. No fitted sheets on the bed. Door knob falling off in the bathroom. NO FAN IN THE BATHROOM. Continental breakfast only, very simple, not very good. Not impressed at all especially for the weekend prices!!!
Stayed 2 nights in Nov 2024

4/10 Poor

Sean

Disliked: Staff & service, property conditions & facilities
Room had many things that were broken and management and the building took 3 days to make one repair.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near everything I needed for my short visit
Stayed 2 nights in Oct 2024

10/10 Excellent

Anupama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were amazing. All details were taken care of. Room had every amenity. Bed could be better. wall needs to be painted. Accommodating staff. Simple process.
Stayed 1 night in Oct 2024

8/10 Good

Edward J.

Traveled with partner
Clean room, average hotel room but met expectations just fine for the price. Attentive staff and easy check in. Good central location easy to access multiple subways
Stayed 1 night in Oct 2024

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Oct 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location close to Penn Station, close to the subway, beautiful street with the flower shops, the room was vey clean and comfortable, coffee with the fresh pastry in the morning, very quiet, has elevators. I definitely recommend..
Stayed 1 night in Oct 2024