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Flatotel New York City

2.0 star property
Family-friendly New York hotel in Manhattan with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flatotel New York City

Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Bathroom sink
xMobile Exclusive | Living room
Exterior
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite, One Queen Bed, Accessible

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe, One King Bed, Accessible

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe, One King Bed, Roll In Shower

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 2
  • 1 King Bed

Penthouse, One King and One Queen Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Penthouse, One King Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite, One King and One Queen Bed

Two Bedroom Suite, One King and One Queen Bed | Living room

Two Bedroom Suite, One King and One Queen Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

One Bedroom Suite, One King Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Cribs/infant beds
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Room

31 Street Broadway Hotel

Washer
Dryer
Pet friendly
24/7 front desk
5.4 out of 10, (973)
The price is AED 143
AED 812 total
includes taxes & fees
3 Jan - 4 January 2025
31 Street Broadway Hotel

About the neighborhood

Map
West 52Nd Street, 135, New York, NY, 10019

What's nearby

  • Broadway - 3 min walk - 0.3 km
  • Radio City Music Hall - 4 min walk - 0.4 km
  • Times Square - 5 min walk - 0.5 km
  • 5th Avenue - 7 min walk - 0.6 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • 7 Av. Station (E 53rd St.) - 2 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪The Halal Guys - ‬2 min walk
  • ‪La Grande Boucherie - ‬1 min walk
  • ‪Library Bar - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬3 min walk
  • ‪Avra Rockefeller Center - ‬2 min walk

About this property

Flatotel New York City

Family-friendly hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, Flatotel New York City provides dry cleaning/laundry services, a bar, and a gym. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center and a restaurant.
You'll also find perks like:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Express check-out, a gift shop, and free newspapers
  • Multilingual staff, tour/ticket assistance, and ATM/banking services
Room features
All 288 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like safes and WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • Refrigerators, on-request microwaves, and childcare services

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 for 24 hours), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per day)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Access to nearby indoor pool
  • Fitness center

Family friendly

  • Access to nearby indoor pool
  • Cribs/infant beds available
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (14000 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds available
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Satellite channels

Food and drink

  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night
Cribs are available on request at the property

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.99 (for 24 hours, rates may vary)
  • Fee for in-room wired internet: USD 12.99 (for 24 hours, rates may vary)
  • Valet parking fee: USD 47 per day
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Flatotel
Flatotel Hotel
Flatotel Hotel Times Square
Flatotel Times Square
Flatotel Times Square
Flatotel New York City Hotel
Flatotel New York City New York
Flatotel New York City Hotel New York

Frequently asked questions

How much is parking at Flatotel New York City?

Valet parking is available for USD 47 per day.

What time is check-in at Flatotel New York City?

Check-in begins at 4 PM.

What time is check-out at Flatotel New York City?

Check-out is at 11 AM.

Does Flatotel New York City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Flatotel New York City located?

This family-friendly New York hotel is located in the historical district, within a 5-minute walk of Broadway Theatre, Broadway, and Radio City Music Hall. Times Square and 5th Avenue are also within 10 minutes. 7 Av. Station (E 53rd St.) and 47 - 50 Sts - Rockefeller Center Station are within a 5-minute walk.

Flatotel New York City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 180 out of 773 reviews" "
Rating 8 - Good. 301 out of 773 reviews" "
Rating 6 - Okay. 171 out of 773 reviews" "
Rating 4 - Poor. 91 out of 773 reviews" "
Rating 2 - Terrible. 30 out of 773 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness

6/10 Okay

Verified traveler

Disliked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
OK hotel. Get what you pay for.
My key card didn't work when I returned around 1am one night. Most hotels just give you a new card but this hotel had to get security and an engineer just to get my door to open. Took about 30 minutes.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Out of Business
I have been told that the hotel is going out of business as at today.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Joel

Liked: Room comfort
Disliked: Property conditions & facilities
Not bad, could be better
For what I asked for it was more than I needed however, the hot water was not up to par during my stay. Fix that and I'll be completely happy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
part of larger trip
location was very nice, close to most everything we wanted to see. had minor problems w/ the tv and the safe, but they were quickly resolved. would have been a little more impressed had the restaurant / bar been open, but when you're this close to times square, what does it matter? would definitely stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Excellent Location
The hotel is pretty good for all the usual things I look for - clean, comfortable, price. I think the best thing is the location...just a few mins walk to be in the middle of Times Square, or 5th Ave in the other direction. The hotel needs a bit more going on in the lobby to identify itself as a hotel (it looks more the the lobby of an office building) but other than that I have no complaints and would stay here again. Would recommend the 24 hour deli just outside on 7th Ave (next door to Rosie O'Grady's on the corner) for a quick sandwich!!

10/10 Excellent

Stacey, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place to Stay!
Great location! Within walking distance of all the great NYC sites... Room was spacious and comfortable. We would definitely return to Flatotel for another stay!

10/10 Excellent

Jenn, Parkville, MD, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great hotel!! I know they are closing, but we had a great stay with no issues.

8/10 Good

Alan, Troy, NY, USA

Liked: Cleanliness, staff & service, room comfort
Broadway play will travel
My wife & I just wanted to spend a few days in the city and the hotel provided a nice nook within the heart of Manhattan.

6/10 Okay

KP

Meh
Decent room for the price. But no restaurant or hotel bar? Come on. Place was dead. Wouldn't recommend unless needing it for location.

8/10 Good

Jana

Liked: Cleanliness, staff & service, room comfort
Large, comfortable rooms
Enjoyed our stay very much, although the hotel and rooms are in need of minor updates. A fresh coat of paint and some artwork on the walls would do wonders! The kitchen was fabulous and had all the conveniences. Bathrooms are newly remodeled, warm and spacious. We were upgraded to a suite because our room wasn't ready at check-in. Wow, what a huge living room! Overall, it was a great value for NYC. Would stay here again in a heartbeat.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

KD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location... This is the second visit to this hotel. The room size is huge for a NYC room. Large bathroom. Very, very comfortable !. I highly recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK plus Hotel
Generally pleasant hotel. They didn't have a restaurant or room service, but they said that these services were going to be implimented shortly.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Sorry to lose a good one
Unfortunately, the Hotel has been sold and will be closing in Feb. We were told it will become condominiums, therefor, nothing had been tended to. The heater made so much noise we had to change rms. The toilet was backing up, the shower dripped....they sent personel when we asked but there was just too much to keep up with. We will miss what this Hotel used to be as well as the excellent location!

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Overrated
No hotel restaurant. No room service. Most of the fitness center equipment is broken. Rooms are big empty spaces with cheap fixtures and furnishings. Tiny television with only a few stations. Extremely disappointed.

6/10 Okay

Josh, North Carolina

Liked: Cleanliness, staff & service
Great located simple hotel
Overall this is a good hotel. The staff is very professional and nice. The pics make the rooms look much bigger than they really are but they are clean. Also the workout equipment is from the 70s at least. The location is great with Times Square right below you and Central Park right above u. For the price this is a good hotel. Just don't expect a 5 star hotel and you will be happy. There's enough to keep u busy outside the hotel anyways till its time to sleep :)

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
We just spent 6 days there. The location is very convenient however the condition and upkeep of the hotel is very dated. The lobby is ok, but the lounge/bar/restaurant is permanently closed, therefore you have to go out each time you want a coffee, drink...or anything for that matter. The wifi internet in the room is $15 a day (most hotels nowadays are no charge, at least in the lobby). TV was very old and fuzzy. No face cloths any of the days. We had to ask for a kettle or coffee maker. Our heater in our room rarely worked and was very noisy and we called for someone to come once to fix it, then we gave up. The elevators are very slow, it seems that perhaps only one was working the whole time we were there. This hotel has potential but there are many little basic hotel "touches" that are missing.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great stay
Our family went to New York for a short vacation before Christmas and this hotel was in a great location close to Broadway for the theater and close to Times Square for the lights and glamour! Staff was very friendly and helpful! I will def stay here again when I travel to NYC!

6/10 Okay

Mrs. C, Washington, DC

Liked: Room comfort
Great hotel for a short stay!
My husband and I stayed here the weekend before Christmas and it met all our needs for a NY hotel in terms of location, price point and room size. Actually the room size was very generous in comparison to other Manhattan hotels we have stayed at. The hotel could use an update but overall for a short weekend stay in NY where most of your time is spent outside this hotel meets the standards. The bed was comfortable and the room was clean. The one thing that was annoying was the constant noise that kept coming from the toilet, I think it might have something to do with the pipes.

10/10 Excellent

JHR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, great location.
Stayed for 5 nights and had no real issues with the hotel. Very comfortable room, great view, loved the bathroom, very friendly staff, and right next to Times Square and all the Broadway shows without being in the middle of all the chaos. My only issue was with the television. Limited channels (missing Fox, NBC, and NY1??!!) and a lot of the channels did not come in clear. Was kind of disappointed with that since I like to unwind at night watching TV before bed. But a minor issue in the whole trip. I really enjoyed my stay and will stay there again.

2/10 Terrible

Fred, Manchester, Vermont

Disliked: Property conditions & facilities, room comfort
What a Dump! (Hotel going out of business soon)
The place is a dump. The staff informed us that they are scheduled to close for good in the near future. Clearly, some time ago, management decided that they will close down the place and just halted all but very essential maintenance. We had to call the front desk twice just to get our heat to work. And then the door lock broke. Everything is generally in disrepair. Too bad, the location is great.