I started out please with the hotel, 1st check in, on my 2nd visit the reception was blank, but nonchalant. Upon my return was the worst. I was treated like if I did not have paid reservations, I got a room in the basement to my dismay, because I told them I was returning for the weekend, however I asked 2 be move and later the next day got a room on the 3rd floor which was much more to my satisfaction.