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Candlewood Suites New York City-Times Square, an IHG Hotel

2.5 star property
Get your NYC fix near Times Square and Madison Square Garden while enjoying helpful staff. Stay connected and productive at this inviting hotel.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites New York City-Times Square, an IHG Hotel

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
City view
City view
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
The price is AED 320
AED 450 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hair dryer
Microwave
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Pod Times Square

Pet friendly
Restaurant
Air conditioning
Bar
9.0 out of 10, Wonderful, (4210)
The price is AED 294
AED 434 total
includes taxes & fees
21 Jan - 22 Jan
Pod Times Square

About the neighborhood

Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square, an IHG Hotel

Hotel near Times Square
Located close to Madison Square Garden and Broadway, Candlewood Suites New York City-Times Square, an IHG Hotel provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), smoke-free premises, and an elevator
  • Concierge services, a computer station, and free newspapers
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75.00 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Room service available

Things to do

  • Fitness center

Family friendly

  • DVD player
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is Candlewood Suites New York City-Times Square, an IHG Hotel pet-friendly?

Yes, Candlewood Suites New York City-Times Square, an IHG Hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites New York City-Times Square, an IHG Hotel?

Valet parking is available for USD 75.00 per day.

What time is check-in at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square, an IHG Hotel located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. 5th Avenue and Empire State Building are also within 1 mi (2 km). 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Candlewood Suites New York City-Times Square, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1010 reviews" "
Rating 8 - Good. 308 out of 1010 reviews" "
Rating 6 - Okay. 124 out of 1010 reviews" "
Rating 4 - Poor. 51 out of 1010 reviews" "
Rating 2 - Terrible. 56 out of 1010 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, clean, great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not very picky so maybe dont quote me lol, but I loved it, I stayed over new years and it was wonderful. Close to public transport, time square, lots of nice restaurants in the area. Staff were very nice! And they were texting me throughout my stay to check on me. The kitchen in the room was a plus, although I never used it. I will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Eduardo was amazing he made sure to check on us and even reached out to me before we checked in. Laundry services were convenient. Not far from Times Square and other locations. Will definitely be back.
Stayed 6 nights in Dec 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice room, especially for Manhattan.
Stayed 4 nights in Dec 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property. Safe, clean, easy to get to subway, walkable to lots. We would stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were excellent and the room had plenty of amenities such as a refrigerator, microwave, a burner and plenty of dishes and silverware. However, it was almost impossible to get a steady temperature in the room. Either too hot or too cold. Also, the hot water in the shower took forever to get hot and one morning the best I got was lukewarm, Overall a great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable but small. The bathroom door was very hard to close due to warping. The body soap was empty. There wasn’t coffee in the morning or hot choc in pm. I would say the fault was with housekeeping keeping supplies filled. Front desk was nice.
Stayed 2 nights in Jan 2025

8/10 Good

marcus

Traveled with partner
Liked: Cleanliness, amenities
I really wanted to give this property 5 stars, the room was huge it had a kitchen a nice size bathroom, the elevators worked and the room was very clean. The only issues I had was the internet was in and out for most of my stay and the tv only has a few watchable channels. This is my second stay there and I know it won’t be my last simply because of the price and the convenience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dejan

Liked: Property conditions & facilities
Warmly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price for location can't be beat. Room was no frills but clean. Kitchenette was very helpful and everything worked well. The elevator issues others have alluded to were not a problem for us, only waited max a few minutes (but elevators are old).
Stayed 6 nights in Dec 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy atmosphere. Front desk staff is superb. They made us feel so welcomed.
Stayed 6 nights in Dec 2024

6/10 Okay

Michael C.

Liked: Staff & service
They only offer housekeeping services for stays of 7 days or more. I stayed for 10 nights and started requesting new sheets, towels, garbage removal at day 6. The staff at the front desk were very kind and requested service through a third party in front of me. It never happened. Otherwise, a perfectly comfortable stay with a great location.
Stayed 10 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was everything I expected and the staff was very helpful and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable, but too noisy at night.
Stayed 1 night in Jan 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I asked for towels in our room and never received them, this happened 3 times. I also didn’t like room service was only once a week and they didn’t showed up until 4:30pm. We had to leave the room in a rush when we had plans to go somewhere and wasn’t planning to leave until 5:30. If someone pays $2,700 to stay there for a week the least you can do is clean the room every other day and make sure there is clean towels. It was in a great location
Stayed 7 nights in Dec 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Oliver

Traveled with group
Liked: Cleanliness, staff & service, amenities
Only issue I had was the bathroom door not being able to lock. But hotel facilities recognized it and made notes to fix the issues with the door.
Stayed 8 nights in Dec 2024

10/10 Excellent

Marci

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenny was super helpful and patient.
Stayed 1 night in Dec 2024

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room with kitchenette, comfy bed & exceptional customer service & super attentive staff! Walkable to dining, shopping & popular attractions like Time Square!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 5 nights in Nov 2024

4/10 Poor

Holly

Stayed 2 nights in Dec 2024

6/10 Okay

Elijah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
People that work there are extremely nice. Never had an issue with anyone. Location was nice to get to just about anything. The room wasn't the cleanest and the floor was bending in the middle of the room. Other than the building needing a little remodeling everything else was great!
Stayed 5 nights in Dec 2024