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Candlewood Suites New York City-Times Square, an IHG Hotel

2.5 star property
Hotel with a fitness center, a quick walk to Times Square

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites New York City-Times Square, an IHG Hotel

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
Full-size fridge, microwave, stovetop, dishwasher
City view
City view
Studio Suite, 1 Queen Bed, City View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Room service
  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
The price is AED 485
AED 640 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hair dryer
Microwave
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hair dryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Pod Times Square

Pet friendly
Restaurant
Air conditioning
Bar
8.8 out of 10, Excellent, (4127)
The price is AED 509
AED 681 total
includes taxes & fees
3 Jan - 4 January 2025
Pod Times Square

About the neighborhood

Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 19 min walk - 1.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square, an IHG Hotel

Hotel near Times Square
Located close to Madison Square Garden and Broadway, Candlewood Suites New York City-Times Square, an IHG Hotel provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), a 24-hour front desk, and a TV in the lobby
  • A computer station, free newspapers, and smoke-free premises
  • ATM/banking services, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75.00 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Room service available

Things to do

  • Fitness center

Family friendly

  • DVD player
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is Candlewood Suites New York City-Times Square, an IHG Hotel pet-friendly?

Yes, Candlewood Suites New York City-Times Square, an IHG Hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites New York City-Times Square, an IHG Hotel?

Valet parking is available for USD 75.00 per day.

What time is check-in at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square, an IHG Hotel located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. 5th Avenue and Empire State Building are also within 1 mi (2 km). 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Candlewood Suites New York City-Times Square, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 445 out of 1004 reviews" "
Rating 8 - Good. 308 out of 1004 reviews" "
Rating 6 - Okay. 129 out of 1004 reviews" "
Rating 4 - Poor. 55 out of 1004 reviews" "
Rating 2 - Terrible. 67 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello I would like to request a refund for the stay at Candlewood suites, apon arrival we were dismissed from checking in. During the check in process I was not made aware of a 100 hold that was out on my card until after and was told that it was a requirement even tho it doesn’t state it in my confirmation emails. The room smelled of smoke and dusty upon arrival. The staff was unfriendly and unhelpful
Stayed 1 night in Nov 2024

10/10 Excellent

Adylene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Staff was amazing! The area was not the best but also what we expected in the area of NY we were in, super convenient to Times Square!
Stayed 6 nights in Nov 2024

10/10 Excellent

Cherly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property to stay in the city. Close to everything and accessible. The hotel had amenities like free coffee, hot chocolate and certain snacks. Those were a nice touch. The rooms were comfortable with everything you may need. Only issue was the heater, which was a bit loud sometimes. Overall, it is a great place to stay.
Stayed 6 nights in Nov 2024

8/10 Good

Thy

Stayed 4 nights in Nov 2024

8/10 Good

Zora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and courteous. The process of checking in and checking out was swift and simple. The hotel was in an area accessible to Times Square, drug stores, restaurants, and public transportation. I appreciated the guest gift bag. For the price, location, and amenities I recommend this hotel to others. I didn't like that the shower drain was backed up in the bathroom.
Stayed 3 nights in Nov 2024

6/10 Okay

Anirudh, Redmond

Liked: Cleanliness, staff & service
One of the elevators was broken for almost enter 5 day stay No room key worked more than once.
Stayed 5 nights in Nov 2024

8/10 Good

Tami

Liked: Cleanliness, staff & service
Pleasantly surprised, spacious, clean, cozy room. The plumbing in the shower room is not one of the best, elevators were not all in use. But the service of the staff was pleasant, the location is excellent, and definitely appropriate for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Free iced coffee and water was a nice bonus. Great price, clean rooms, good staff.
Stayed 6 nights in Aug 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night but it was a great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Denmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay here. Perfect location. Clean. Quiet. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Nhu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room and accommodations were decent—no complaints on that front. However, there were two aspects I didn’t appreciate. Despite being on the 9th floor, I was awakened several times by city noise from outside. While the neighborhood is centrally located with convenient access to Times Square and dining options, encountering panhandlers every 50 feet was an unpleasant experience.
Stayed 5 nights in Nov 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, amenities
It was clean but it had horrible plumbing
Stayed 5 nights in Nov 2024

10/10 Excellent

LUIZ DIOGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best!
Stayed 11 nights in Nov 2024

10/10 Excellent

Apasri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 2 nights in Nov 2024

10/10 Excellent

William, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

gerald, cincinnati

Traveled with partner
Location was excellent and the room was spacious.
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good location and a very reasonable price. I will definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and staff were exceptional
Stayed 3 nights in Nov 2024

10/10 Excellent

Choyce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s not the fanciest hotel on the outside or inside, when I walked in, the front desk worker was extremely kind. When I was able to check into my room, I was actually blown away! It was so cute and cozy like a studio apartment. There was a medium sized refrigerator, sink, stove, dishwasher, microwave and cabinets. The bed was comfortable and everything was very clean. The view was even really nice! Looks are deceiving! Definitely check out this hotel! I wish I could have stayed longer.
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient and well priced! Everyone was so friendly
Stayed 3 nights in Oct 2024

8/10 Good

Jose, Windsor

Liked: Staff & service, amenities
Some of the room finishes were a bit dated. Wasn't expecting carpeting. The bathroom, though there was a tub, a typical person, even myself a male, 5'-6" would not be able to take a bath. One of 2 elevators on my last day was out of order so it took some extra time to get up and down from my 18th floor room. Bed was comfy though. As I was working remotely, there was of space for a laptop and travel screen to be set-up comfortably. The desk chair was OK. WIFI was good. The price I paid through Expedia, was acceptable for the 4 days I was there and in the area it is.
Stayed 5 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Great location, especially if you need to work at the Javits Center. Plenty of dining options nearby. Reasonable price per night - based on NYC rates. One elevator did not work so it took a while for the other one to pick you up, and the rooms are a little small, but overall I’d stay here again!
Stayed 4 nights in Nov 2024