2/10 Terrible
ANNA V.
2 February 2025
Disliked: Cleanliness
Bad Experience
Where to start? Usually you will get some check in information prior arrival time. We leave Houston to New Orleans and i msg the host that we are on our way and his response was "check in is at 4 pm, I will send info then" that was already rude. We get to the place and it was not the "modern 2 bedroom townhome" it was a very outdated duplex home" first thing you hear is the people on the other side of the wall. We do an inspection we find curtains dirty wiyh stains, bedsheets dirty and smelly, hair on mattress and pillows, stove greasy. sitting space was a tiny smelly sofa amd 2 broken stools. Our son and wife arrived and they tried to take a shower and there was no hot water. We contact the host and ask for an immediate solution, he ask to run the water at the kitchen faucet but he didnt mention he was on his way, we decide to just go to sleep, so i get a call almost midnight and he said he was outside and of course for our safety we were not going to open the door at that time of the night. We finally go to sleep to find out there was no heater, we were so cold thst my son and wife had to go to their car to turn on their heater and warmed up. At this point thr only thing we wanted to leave. We msg the host and ask to at least refund one night and rhat we were leaving, he never responded after that.d his response
ANNA V.
Stayed 2 nights in Jan 2025