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Crowne Plaza New Orleans French Qtr - Astor

4.5 star property
Luxury New Orleans hotel in French Quarter with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is AED 351
AED 407 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (City View)

Standard Room (City View) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room (City View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Tower (Alexa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Tower (Alexa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Wyndham New Orleans - French Quarter
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (3396)
The price is AED 385
AED 442 total
includes taxes & fees
24 Nov - 25 Nov
Wyndham New Orleans - French Quarter

About the neighborhood

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km
  • Caesars Superdome - 16 min walk - 1.4 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor

Luxury hotel near Bourbon Street
Located close to Canal Street and Caesars New Orleans Casino, Crowne Plaza New Orleans French Qtr - Astor provides a bar, a gym, and a 24-hour business center. Be sure to enjoy a meal at Dickie Brennan’s Bourbon, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • ATM/banking services, a front-desk safe, and a banquet hall
  • Meeting rooms, a ballroom, and a vending machine
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 693 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (32000 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

Does Crowne Plaza New Orleans French Qtr - Astor have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza New Orleans French Qtr - Astor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza New Orleans French Qtr - Astor?

Valet parking is available for USD 49 per day.

What time is check-in at Crowne Plaza New Orleans French Qtr - Astor?

Check-in begins at 4 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza New Orleans French Qtr - Astor?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza New Orleans French Qtr - Astor located?

Located in French Quarter, this luxury hotel is steps from Bourbon Street and Canal Street. Caesars New Orleans Casino and Jackson Square are also within 15 minutes. Canal at Bourbon Stop and Canal at Carondelet Stop are within a 2-minute walk.

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1355 out of 3543 reviews" "
Rating 8 - Good. 818 out of 3543 reviews" "
Rating 6 - Okay. 574 out of 3543 reviews" "
Rating 4 - Poor. 360 out of 3543 reviews" "
Rating 2 - Terrible. 436 out of 3543 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Belinda

Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Joseph Michael

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
very dirty and wifi not working
Stayed 5 nights in Nov 2024

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the French quarter, so there is going to be noise,trash and drunk people wandering around. Lots of construction and traffic. But it was close to Boubon St and all the activities.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on Bourbon St, about a 20 minute walk to the super dome. Very convenient location.
Stayed 3 nights in Oct 2024

10/10 Excellent

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Kwamia, Philadelphia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It have been better if I was treated better my room was left with no towels or rags call several times never received anything I had to remind them too clean my room on the housekeeping day microwave on the 1st floor wish my experience was better the floor I was on feel like a walk in freezer I enjoyed the outside of the hotel a lot
Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Nov 2024

6/10 Okay

Markeya

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the rooms was old and horrible
Stayed 3 nights in Nov 2024

2/10 Terrible

Alex

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our shower was cold all three nights no hot water, there was loud bass for somewhere shaking the room from 9am until 1am everyday.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. The cleaning staff in particular were very friendly and attentive great location in the middle of the French Quarter.
Stayed 2 nights in Nov 2024

6/10 Okay

Timothy

Traveled with family
Disliked: Cleanliness, staff & service
Inside our first room was very dirty, floors not vacuumed and bath floor not cleaned. Hallways had a lot of garbage on them and agained needed lots of attention. They did move us to another room but staff at front desk were unfriendly at best. Asked for a later check out and we were willing to pay for that but we were told to book another night with Expedia. Tons of choices in The French Quarter but I would not recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin, Berea

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the convenience of the area and everything being walkable
Stayed 3 nights in Nov 2024

4/10 Poor

Latoya

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service was bad
Stayed 3 nights in Nov 2024

4/10 Poor

Brian

Traveled with family
Disliked: Staff & service, property conditions & facilities
Liked-workers like Sloan, the bag claim members, valet and housekeeping supervisors were attentive and helpful. Hated- water in bathroom sink ran continuously (a stream not a drip) and was reported immediately upon arrival. Problem was reported multiple times and never addressed over 5 days. House keeping on Sunday was supposedly done but the only thing accomplished was taking the bathroom garbage and putting it in the sink and putting a new bag in the can. Trash just left in sink. Rude supervisors at check in desk and ceilings in hall in dire need of repair. Expected more from a crowne plaza hotel
Stayed 5 nights in Nov 2024

4/10 Poor

Jakob

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, lived in dirty, shower was not cleaned, the floors were not vacuumed, dust on EVERYTHING, mirrors and windows were marked with hands and whatever else. The only “clean-ish” thing about the hotel was the lobby, beyond that everything is run down and filthy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay. Right in the middle of the action!

6/10 Okay

LISA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were initially checked into a room on the 3rd floor which smelled of mold and the carpet was extremely dirty. There was also a section on the carpet underneath the A/C that was damp and soiled. Overall the property is old. After complaining about our room we were moved to the 4th floor with a view of an abandoned semi torn down building, that looked like a scene from a horror film!!! Please do some renovations. The hotel has a-lot of character and potential, with some TLC it could be magical!!! BTW, the front desk needs to smile a little more.
Stayed 4 nights in Nov 2024

8/10 Good

Ayeisha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The water in the shower was not hot. Housekeeping took forever when asked for more towels and washcloths.
Stayed 4 nights in Nov 2024

6/10 Okay

Remy

Traveled with group
Liked: Staff & service, amenities
I like the location of the hotel. Most of the staff are friendly; housekeeping can do better. Room 502 is nice and quiet however the loud, continuous drips from the sink and tub faucets are loud that I have to close the bathroom door to minimize the noise. You really need to fix that because that’s a lot of water dripping out. Free shuttle to the airport would be a plus.
Stayed 4 nights in Nov 2024

6/10 Okay

Rodrequize

Stayed 2 nights in Oct 2024

6/10 Okay

Janay

Liked: Staff & service, property conditions & facilities
The stay was over all ok but the water in the shower didn’t get hot.
Stayed 3 nights in Nov 2024

2/10 Terrible

Taurean Charles

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our shower water did not heat. Missing shower curtain hooks, in turn, water all over the bathroom floor. No refrigerator as mentioned in the booking. Being in New Orleans, the cuisine is served in a large amount. Not being able to take back leftovers and enjoy them as we’d like was quite frustrating. We were in the center of the hotel and heard nothing but loud music all day and through the night. I have stayed at the 4points on Bourbon 7x in the last year and never had that same level of disruption. There seemed to never be enough towels/wash cloths to go around. Doormen attracted locals and drifters to the front of the hotel as a hangout spot. Congested, loud, smelling of marijuana and smoke.
Stayed 4 nights in Nov 2024

8/10 Good

Randy

Stayed 4 nights in Oct 2024

6/10 Okay

Nikki

Traveled with family
Nice location. Needs upgrading badly. Care of hotel halls, lobby, basic cleaning. Sweeping and patching up hallway walls. Red stains everywhere, carpet, walls, and bedding.
Stayed 3 nights in Nov 2024