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Regency Inn and Suites New London

2.5 star property
Hotel in New London with free breakfast and bars

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Regency Inn and Suites New London

Fridge, microwave, coffee/tea maker
Premium bedding, in-room safe, desk, blackout drapes
Water view
Premium bedding, in-room safe, desk, blackout drapes
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Gym
  • Laundry

Room options

Similar properties

Exterior

Ramada by Wyndham Groton/Mystic

Pool
Hot Tub
Breakfast included
Pet friendly
6.4 out of 10, (1004)
The price is AED 278
AED 319 total
includes taxes & fees
19 Jan - 20 Jan
Ramada by Wyndham Groton/Mystic

About the neighborhood

Map
269 North Frontage Road, 380 Bayonet St (Back Entrance), New London, CT, 06320

What's nearby

  • United States Coast Guard Academy - 19 min walk
  • Connecticut College - 3 min drive
  • New London Ferry Dock - 4 min drive
  • Naval Submarine Base New London - 8 min drive
  • Ocean Beach Park - 21 min drive

Getting around

  • New London Union Station - 12 min drive
  • T.F. Green Airport (PVD) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬11 min walk

About this property

Regency Inn and Suites New London

Hotel in a shopping district
You can look forward to a free breakfast buffet, a grocery/convenience store, and a coffee shop/cafe at Regency Inn and Suites New London. The on-site seafood seafood restaurant, Shaking Crab, offers lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, a gift shop, and meeting rooms
  • Multilingual staff, a front-desk safe, and ATM/banking services
Room features
All 136 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Shaking Crab
  • Cascade Lounge

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2702 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clarion Inn New London
Clarion New London
Regency Suites London London
Clarion Inn New London Mystic
Regency Inn Suites New London Mystic
Regency Inn and Suites New London Hotel
Regency Inn and Suites New London New London
Regency Inn and Suites New London Hotel New London

Frequently asked questions

Does Regency Inn and Suites New London have a pool?

Yes, this property has an indoor pool.

Is Regency Inn and Suites New London pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Regency Inn and Suites New London?

Self parking is free at this property.

What time is check-in at Regency Inn and Suites New London?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Regency Inn and Suites New London?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Regency Inn and Suites New London located?

Situated near the airport, this hotel is within 1 mi (2 km) of United States Coast Guard Academy and Lyman Allyn Art Museum. Connecticut College and Connecticut College Arboretum are also within 2 mi (3 km).

Regency Inn and Suites New London Reviews

Reviews

6.0
Rating 10 - Excellent. 176 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 214 out of 1001 reviews" "
Rating 4 - Poor. 175 out of 1001 reviews" "
Rating 2 - Terrible. 208 out of 1001 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Shahiyena

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok not very clean or friendly
Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

2/10 Terrible

Devhan

Traveled with family
Disliked: Amenities
As soon as I stepped in, dead cockroaches. Place looks like it was used to house homeless people in the area. Never again.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, straightforward hotel. Property was clean and well maintained. Easy parking, easy access to highway. On-site restaurant was small but ok. Would stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at front desk not friendly,door to the pool building was not locked and no key card was nessary to get in. worst coffee i ever had, tasted like they ran the grinds through twice. club chair in room was jammed into the corner making it hard to exit bed on one side.would never stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judcell, Chula vista

Stayed 1 night in Oct 2024

2/10 Terrible

Athanasia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. Expedia should take this location off their list.
Stayed 5 nights in Oct 2024

2/10 Terrible

xiorkys

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Many other better options to choose from!
The whole place was very outdated and run down. I honestly thought the place was abandoned and thought the website just hadn't been updated when it accepted our reservation! There was a rundown closed up restaurant as you pull in the entrance. The illuminated sign along the highway had broken and fallen out. The landscaping was all overgrown with weeds. The lobby area wasn't bad looking and the staff were friendly enough. The room wasn't too bad...I didn't notice anything dirty about it...it just could use a lot of updating. A lot of the amenities were out of order....the guest laundry, the ice machine, the gym. The hallways were rather dark and some of the light fixtures flickered on and off. The breakfast was nothing great, but it was enough to fill you up for a few hours. They do have a bar/restaurant onsite, but I didn't see any customers in there during our entire stay. It seems more like a place for the family that owns the place to hang out with each other. Maybe they're trying to fix the place up. They were painting the exterior when we were there. For some reason they were working at night. When I looked out the curtains, there was someone literally 2 feet outside the window painting! They were also using loud equipment well after 10pm! I go to CT once a year and was always curious about this place because of the waterfront photos. That area is all overgrown now and a highway is right there about where the photo was taken from.
Stayed 1 night in Aug 2024

6/10 Okay

Todd

Just okay
Older place and not overly friendly. Mid.
Stayed 1 night in Oct 2024

10/10 Excellent

Shagoyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was cloudy n filter was off. Room was set up strangely as the sink to the kitchen was blocked by the bedside table you could reach your arm from your bed to the stove . Beds hard !!!building run down
Stayed 1 night in Sep 2024

8/10 Good

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very pleasant & helpful. Just stood for one night the room was comfortable & especially the bed
Stayed 3 nights in Oct 2024

4/10 Poor

Brenden

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Adam

Stayed 4 nights in Sep 2024

6/10 Okay

Allen

It was ok, but I won’t be back. Too dingy.
Stayed 1 night in Sep 2024

6/10 Okay

Lynda

Business traveler
Liked: Cleanliness, staff & service
Business Trip
Location was great, right off I95. Staff was courtesy. Unfortunately my room (non-smoking) smelled like smoke. Could not see out the old windows, burn marks on the furniture and the door handle lock didn't lock. But the bed was comfortable and Ihand no hallway noise. Large king size bedroom and morning buffet staff was very nice and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Disliked: Amenities, property conditions & facilities
The family that ran the restaurant was very sweet past that everybody else was very "average"!!
Stayed 4 nights in Sep 2024

6/10 Okay

Jeffrey

Traveled with family
Cold pool
1st off pool was indoors and freezing!!! Only reason i booked here was for the pool very disappointing..... the hallways smelled of pot and do not buy food from there "restaurant"... worst food ever would not feed to my dog.... bed was comfy though
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a fan
The pool was very dirty, and the overall condition of this hotel was extremely dated and dirty. Will not stay here again when visiting the area.
Stayed 1 night in Oct 2024

6/10 Okay

Joy, Milton

Traveled with partner
Disliked: Property conditions & facilities
My shower had mold/mildew around the entire shower. It might have been in the grout but should be removed and replaced. The wall next to the shower was falling apart from where it has water damage. Had I been here alone I would NOT have felt safe. The door entering the room area was open to anyone off the streets to come in. There was a card reader there but it stood open and did not lock. Even the front check in area was not secure. No way would I stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2024

2/10 Terrible

Tea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk gave some guy the same room number as me ,& my boyfriend ,& walked into our hotel room, then the toilet wasn’t working. All we get is “sorry” do not waste your money!!!
Stayed 1 night in Sep 2024