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Hotel des Arts

3.0 star property
Hotel in Neuchatel

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Photo gallery for Hotel des Arts

Property entrance
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Exterior
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi
  • Business services
The current price is AED 530
AED 585 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite

Suite | Premium bedding, desk, laptop workspace, free WiFi

Suite

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Espresso maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, free WiFi

Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, desk, laptop workspace, free WiFi

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Portable fan
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, desk, laptop workspace, free WiFi

Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi

Double Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, desk, laptop workspace, free WiFi

Single Room

Highlights

Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

Standard Double or Twin Room, Non Smoking

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Espresso maker
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Lac de Neuchatel - 3 min walk - 0.3 km
  • Theatre du Passage - 6 min walk - 0.6 km
  • Place Pury - 9 min walk - 0.8 km
  • Chateau de Neuchâtel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 18 min walk - 1.5 km

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Brasserie B'art - ‬2 min walk
  • ‪Glob' - ‬8 min walk
  • ‪Cactus - ‬1 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Lake Side - ‬4 min walk

About this property

Hotel des Arts

Hotel in the city center
Consider a stay at Hotel des Arts and take advantage of a playground, dry cleaning/laundry services, and conference space. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), multilingual staff, and 1 meeting room
  • A banquet hall, luggage storage, and a computer station
  • A front-desk safe, smoke-free premises, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel des Arts feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and espresso makers.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • 40-cm flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German

Similar properties

Exterior

Hôtel Alpes & Lac

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 356 reviews
The price is AED 557
AED 613 total
includes taxes & fees
23 Mar - 24 Mar
Hôtel Alpes & Lac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 164 ft (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (517 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-cm flat-screen TV
  • Cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 45.0 per day
Cribs (infant beds) are available for CHF 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Is Hotel des Arts pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel des Arts?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel des Arts?

Check-out is at noon.

Where is Hotel des Arts located?

Located in the heart of Neuchatel, this hotel is steps from Casino Neuchatel and Musée d’Art et d’Histoire. Lac de Neuchatel and Trans Swiss Trail are also within 10 minutes. Neuchatel (QNC-Neuchatel Train Station) is 7 minutes by foot and Neuchâtel Station is 8 minutes.

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Hotel des Arts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 249 out of 572 reviews
Rating 8 - Good. 245 out of 572 reviews
Rating 6 - Okay. 61 out of 572 reviews
Rating 4 - Poor. 12 out of 572 reviews
Rating 2 - Terrible. 5 out of 572 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025

8/10 Good

Shlomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hirotoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, very good accommodations and affordable price. Strongly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people working there, good hotel, great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Qindeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort
1 night in Neuchâtel
For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Location; near the lake, near 'centre ville'
Stayed 1 night in Jul 2024

10/10 Excellent

Razvan Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Stayed 1 night in Jul 2023

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake and University. Kind and accommodating staff.
Stayed 1 night in Aug 2023

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good option. Clean room. Very quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice close to the city centre
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Stayed 1 night in Mar 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 1 night in Jan 2023

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need for a very fair price & friendly staf
The hotel is very well located. The staff was very friendly. Broad range of food for the breakfast. It is a hotel with a very high price/quality ratio. Recommended.
Stayed 1 night in Jul 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

4/10 Poor

Süleyman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was stinking and no air conditioning...
Stayed 1 night in Jul 2024