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Hôtel Alpes & Lac

3.0 star property
Hotel in Neuchatel with a 24-hour front desk and a coffee shop

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Alpes & Lac

Exterior
Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds
Aerial view
Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds
Banquet hall

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
The price is AED 586
AED 643 total
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Lake View

Double Room, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Cable channels
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room, City View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Cable channels
  • 16.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Lake View

Room, 2 Twin Beds, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Room, 2 Twin Beds, Lake View

Highlights

Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 20 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Lake View

Single Room, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Single Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Cable channels
  • 13 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Lac (Annexe)

Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Suite Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Day bed
Separate bedroom
Private bathroom
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room Lac (Annexe)

Double Room Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Twin Room, Balcony, Lake View

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Balcony

Double Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Gare (Annexe)

Double Room Gare (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Gare (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property entrance

Hotel des Arts

Free WiFi
Breakfast available
Business services
Laundry
8.6 out of 10, Excellent, (561)
The price is AED 584
AED 641 total
includes taxes & fees
7 Jan - 8 January 2025
Hotel des Arts

About the neighborhood

Map
Place De La Gare 2, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 5 min walk - 0.4 km
  • Theatre du Passage - 8 min walk - 0.7 km
  • Lac de Neuchatel - 10 min walk - 0.9 km
  • Neuchatel Botanical Garden - 11 min walk - 1.0 km
  • Chateau de Neuchâtel - 14 min walk - 1.2 km

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪Brasserie B'art - ‬6 min walk
  • ‪Glob' - ‬2 min walk
  • ‪Cactus - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬7 min walk
  • ‪La taverne neuchâteloise - ‬8 min walk

About this property

Hôtel Alpes & Lac

Hotel in the city center
A terrace, a coffee shop/cafe, and a bar are just a few of the amenities provided at Hôtel Alpes & Lac. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A front-desk safe, tour/ticket assistance, and an elevator
  • ATM/banking services, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hôtel Alpes & Lac offer amenities such as free WiFi, safes, and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends: CHF 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

Is Hôtel Alpes & Lac pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Alpes & Lac?

Self parking is available for CHF 10 per day. Limited spots are available.

What time is check-in at Hôtel Alpes & Lac?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel Alpes & Lac?

Check-out is at noon.

Where is Hôtel Alpes & Lac located?

Located in the heart of Neuchatel, this hotel is within a 10-minute walk of Casino Neuchatel, Theatre du Passage, and Galerie Quint-Essences. Musée d’Art et d’Histoire and Lac de Neuchatel are also within 15 minutes. Neuchatel (QNC-Neuchatel Train Station) and Neuchâtel Station are within a 2-minute walk.

Hôtel Alpes & Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 348 reviews" "
Rating 8 - Good. 166 out of 348 reviews" "
Rating 6 - Okay. 27 out of 348 reviews" "
Rating 4 - Poor. 1 out of 348 reviews" "
Rating 2 - Terrible. 3 out of 348 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 4 nights in Jun 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Yassin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Eamonn

Stayed 1 night in Aug 2023

8/10 Good

Liviu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Mar 2023

10/10 Excellent

Rami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Charming

10/10 Excellent

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Small Hotel
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room and terrace and helpful staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and view from the room and terrasse
Stayed 1 night in Aug 2022

10/10 Excellent

Vivienne

Stayed 4 nights in Aug 2022

10/10 Excellent

WILLIAM

Stayed 6 nights in Aug 2022

10/10 Excellent

Philip

Stayed 1 night in May 2022

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Stayed 1 night in Jan 2022

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice large quite basic room had a nice balcony.
Stayed 1 night in Nov 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view :-)
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy but a bit noisy
The room was clean, spacious and the bed super comfortable. The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
Stayed 1 night in Nov 2020

10/10 Excellent

Martin Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019