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Puataukanave International Hotel

2.5 star property
Hotel with a marina, steps from St. Joseph's Cathedral

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Photo gallery for Puataukanave International Hotel

Front of property
Deluxe Room | View from room
Aerial view
Front of property
Royal Room | View from room

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available
  • Parking included
  • Business services
The current price is AED 431
AED 561 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Laptop workspace, soundproofing, iron/ironing board, WiFi

Deluxe Room

Highlights

Soundproofed
Refrigerator
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Laptop workspace
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds

View all photos for Business Suite

Laptop workspace, soundproofing, iron/ironing board, WiFi

Business Suite

Highlights

Soundproofed
Free rollaway/extra beds
Refrigerator
Separate bedroom
2 bathrooms
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Room

Royal Room | Living area

Royal Room

Highlights

Soundproofed
Free rollaway/extra beds
Refrigerator
Separate bedroom
2 bathrooms
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Basic Room, 1 Bedroom, Ocean View, Oceanfront

Laptop workspace, soundproofing, iron/ironing board, WiFi

Basic Room, 1 Bedroom, Ocean View, Oceanfront

Highlights

Soundproofed
Refrigerator
Separate bedroom
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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  • Free WiFi
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About the neighborhood

Map
Fatafehi Rd, Neiafu

What's nearby

  • St. Joseph's Cathedral - 2 min walk - 0.2 km
  • Vava'u Harbor - 4 min walk - 0.4 km
  • Mt. Talau National Park - 4 min drive - 2.4 km
  • Ene'io Botanical Garden - 15 min drive - 12.6 km

Getting around

  • Vava'u (VAV) - 23 min drive

Restaurants

  • ‪Tropicana Cafe - ‬3 min walk
  • ‪Mango - ‬4 min walk
  • ‪Panda Restaurant - ‬1 min walk
  • ‪Aquarium Cafe - ‬5 min walk
  • ‪Bellavista - ‬4 min walk

About this property

Puataukanave International Hotel

Hotel near Vava'u Harbor
Located close to St. Joseph's Cathedral and Mt. Talau National Park, Puataukanave International Hotel provides a marina, a terrace, and a garden. In-room WiFi (surcharge) and laundry facilities are available to all guests.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Meeting rooms, free newspapers, and an elevator
Room features
All guestrooms at Puataukanave International Hotel have comforts such as laptop-friendly workspaces, as well as amenities like WiFi and sound-insulated walls.
More amenities include:
  • Refrigerators and irons/ironing boards
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.00 per hour)

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 6:30 AM - 6:30 PM

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • Room service available

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Fee for in-room wireless internet: USD 5.00 per hour (rates may vary)
  • Airport shuttle fee: USD 10.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Puataukanave International Hotel Neiafu
Puataukanave International Neiafu
Puataukanave International
Puataukanave Hotel Neiafu
Puataukanave International Hotel Hotel
Puataukanave International Hotel Neiafu
Puataukanave International Hotel Hotel Neiafu

Frequently asked questions

Is Puataukanave International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puataukanave International Hotel?

Self parking is free at this property.

What time is check-in at Puataukanave International Hotel?

Check-in start time: 11 AM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Puataukanave International Hotel?

Check-out is at 10 AM.

Does Puataukanave International Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 10.00 per person applies.

Where is Puataukanave International Hotel located?

Situated by the ocean, this hotel is within a 5-minute walk of St. Joseph's Cathedral and Vava'u Harbor. Mt. Talau National Park and Ene'io Botanical Garden are also within 9 mi (15 km).

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Puataukanave International Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 9 out of 26 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Faite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 2 nights in Dec 2024

8/10 Good

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but super friendly staff and right in the heart of town.
Stayed 2 nights in May 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Stayed 4 nights in Sep 2023

2/10 Terrible

Josh

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor for an International Hotel. Should downgrade to a Backpacker
Stayed 7 nights in Dec 2023

4/10 Poor

Siaosi

Disliked: Amenities, property conditions & facilities
Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Stayed 7 nights in Nov 2023

2/10 Terrible

Lewin

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Stayed 3 nights in Dec 2023

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t recommend unless desperate
They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Stayed 3 nights in Sep 2023

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yumi

Stayed 4 nights in Sep 2023

10/10 Excellent

Deana

Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly
Stayed 3 nights in Sep 2023

10/10 Excellent

Vava

Stayed 1 night in Jan 2023

8/10 Good

Milika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Stayed 2 nights in Nov 2019

2/10 Terrible

Kiwitraveller, Auckland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Stayed 1 night in Oct 2019

2/10 Terrible

Michael, North Carolina

I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Stayed 1 night in Sep 2019

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wouldn’t stay here again.
A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Stayed 2 nights in Sep 2019

2/10 Terrible

Steve, Canada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Stayed 6 nights in Aug 2019

6/10 Okay

Aries

Disliked: Cleanliness, property conditions & facilities, room comfort
Suggestions for you
The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Just don’t stay here spend your money on better people and a nicer place
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
Stayed 1 night in Jul 2019

6/10 Okay

Pamela

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good for the price
The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Stayed 8 nights in Jul 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019