Hotel Cloud Nine

3.5 star property
Hotel in Negombo with a full-service spa and a 24-hour front desk

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January 2025

Photo gallery for Hotel Cloud Nine

Staircase
Property entrance
Pool
Exterior
Double Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Double Room, Garden View

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Double Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
33/1 Cemetery Road, Kudapaduwa, Gampaha District, Negombo, 11500

What's nearby

  • Negombo Beach Park - 13 min walk
  • St Anthony's Church - 17 min walk
  • Negombo Beach - 3 min drive
  • St.Mary's Church - 4 min drive
  • Negombo Fish Market - 5 min drive

Getting around

  • Railway Station Negombo - 4 min drive
  • Bandaranaike Intl. Airport (CMB) - 22 min drive

Restaurants

  • ‪Sameeha Family Restaurant - ‬16 min walk
  • ‪See Lounge - ‬11 min walk
  • ‪Cafe Zen - ‬7 min walk
  • ‪Leonardo By Bella Vita - ‬9 min walk
  • ‪Prego Restaurant - ‬9 min walk

About this property

Hotel Cloud Nine

Property highlights
You can look forward to a garden, dry cleaning/laundry services, and a full-service spa at Hotel Cloud Nine. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge), and a front-desk safe
Room features
All guestrooms at Hotel Cloud Nine offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 50-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: USD 10.00 for adults and USD 5.00 for children
  • 1 restaurant
  • Room service available

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10.00 for adults and USD 5.00 for children
  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Hotel Cloud Nine Negombo
Cloud Nine Negombo
Hotel Cloud Nine Hotel
Hotel Cloud Nine Negombo
Hotel Cloud Nine Hotel Negombo

Frequently asked questions

Is Hotel Cloud Nine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cloud Nine?

Self parking is free at this property.

What time is check-in at Hotel Cloud Nine?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Cloud Nine?

Check-out is at 11 AM.

Does Hotel Cloud Nine provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.00 per vehicle applies.

Where is Hotel Cloud Nine located?

Situated near the beach, this spa hotel is within 1 mi (2 km) of Negombo Beach Park, St Anthony's Church, and St. Sebastian's Church. Ave Maria Convent and Negombo District General Hospital are also within 2 mi (3 km). Railway Station Negombo is 30 minutes by foot.

Hotel Cloud Nine Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

HELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected great surprise
Unexpected amazing spot in the middle of a street that nobody could ever expect to find a hotel
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near to restaurants and the beach. Spacious room, but our room is right beside the reception and car park, so is noisy. Breakfast was very normal, for 1 night transit is ok.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Staff very friendly and efficient. Room was large and clean. Breakfast was good with very efficient staff and service. Would recommend.
Stayed 1 night in Aug 2018

4/10 Poor

Steve, Bath

Liked: Cleanliness, staff & service, room comfort
Good: room, staff and food. Poor: room facilities.
The room was a very good size with a comfortable bed. However, the "hot" water was only tepid for a short while at 11pm then it was cold water only, the hair drier kept on cutting out and the wardrobe doors were jammed so that access to the wardrobe was a challenge. Against this, the staff were charming and the food, both dinner sand breakfast, in the open air, roof top restaurant was freshly cooked and enjoyable. Overall, it was disappointing that three things did not work properly. Put those right and the hotel would be pleasing and, possibly, excellent.
Stayed 1 night in Feb 2018

8/10 Good

Thanushan

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Good overall, bathroom had a lingering smell. Service was good, breakfast can improve.
Stayed 3 nights in Sep 2017

8/10 Good

Praemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little hotel
Perhaps the best- run hotel we stayed in throughout our tour of Sri Lanka. Only slight problem was there was no cover over the stairs going up to the dining area. We (and the staff) were unlucky enough to have rain that day. Told it was a rare event, but such events should be taken into account when designing a hotel. The staff were also hampered in serving meals, having to use umbrellas when they brought the food from the kitchen to the tables. Other than that, the hotel was very clean and the room had everything you would need. The staff too were always obliging.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great new hotel - staff very friendly

8/10 Good

Carine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff @ comfortable & nice hotel
Only stayed there for one night and it was my first night in Sri Lanka. Choose this hotel because it is close by the airport. There seemed to be no other guests when we were there so it felt as we had the whole place for us (hotel, pool, restaurant...) Due to this, the staff was very attentive and even adapted the food to us as they asked what we wanted for dinner and prepared it. Very nice, flexible and service-minded. Didn´t really go out the hotel to see the surroundings but I think it was a quite busy street even though one doesn´t notice from the hotel.
Stayed 1 night in Jun 2019

8/10 Good

Carine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and small, quiet hotel
Rather small hotel with 10 rooms. The staff was at our service and exceptional. The food was delicious and and made at our wishes and tastes. Highly recommandable! :)
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes hotel zum ankommen und runterkommen. Das kontinentale Frühstück ist nichts besonderes, dafür das local breakfast umso besser. Das muss man allerdings am tag vorher bestellen was wir auch nur durch nachfragen herausbekommen haben
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
残念なことは一点のみ
ひとつを除いて満足なステイ! ホテルに到着したのが外が真っ暗の夜だったのだが、前日の大雨で泊まる予定の部屋のメンテナンスが必要とのことでホテルのレストランで夕食をしながら待った。 かなりゆっくりとした夕食の後もまだ部屋が整っていないとのことでくたびれてしまった。 どのスタッフも感じがよく、やっと入室できた部屋はとにかく清潔だったしプールの目の前で大変良かったが、待ってる間にエアコンがついた場所で待てたならよかったと思う。
Stayed 1 night in Mar 2019

10/10 Excellent

Masa, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
It was clean, and staffs were very kind. It's was near the Airport. Bath amenities were good. I went to Jasmin Villa Ayurveda Resort by free pickup.
Stayed 1 night in Aug 2018

10/10 Excellent

Terry, シンガポール

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋はとても清潔。朝食が美味しく朝食場所が景色の良い二階でとても良かった。
Stayed 1 night in Jul 2018

2/10 Terrible

Yves, Graz

Disliked: Room comfort
Überbucht
Leider konnten wir das gebuchte Zimmer nicht beziehen, da das Hotel überbucht war.Wir wurden in ein anderes Hotel gebracht, das Hotel Waves by Tranquil, was wir absolut weiterempfehlen können. Die Bewertung bezieht sich auf die Lobby und ihr näheres Umfeld.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感あるホテル
新しいホテルということで非常にきれいで清潔感があり、快適な滞在でした。 朝ごはんもとても美味しかったです。 残念だった点は、wifiが少し弱かったのと停電が何回かあったことです。1回停電すると1時間近く電力が戻らなくて困りました。工事中だったからかな?

8/10 Good

MAYU, 日本

Liked: Cleanliness, staff & service, room comfort
清潔で朝食も満足できるものだった。 シャワーブースに扉がないのはなぜ?洗面所の床がびしょ濡れになってしまった。 あと部屋の外からモーターのような音が断続的に聞こえて夜は少し気になった。 ただ対値段で考えれば充分。
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel, stylisch. Hammer Eseen
Super neues uns stylisches Hotel in negombo, 300m vom Stand. Top Ausstattung, super Personal. Essen genial. Für diesen Preis wohl selten zu finden.
Stayed 1 night in Sep 2017