2/10 Terrible
Eder
Traveled with partner
20 December 2024
Disliked: Staff & service
Check in was ok. Felt like I was an inconvenience checking in. Went to get breakfast that was included in our stay, when we got there we were hounded by the kitchen staff/waitress about us possibly not belonging there. We grabbed some food from the buffet and sat down and the waitress comes over and demanded we give her our information. I gave her my room number and told her breakfast is included, she them with attitude said I’ll have to go check. Very disappointed. Then the kitchen manager proceeded to get in an argument with a whole team of teenage girls that stayed at the hotel for a tennis tournament they had in town that came down to eat. He told them that they just can’t come and start grabbing stuff. All in an effort to curb theft he said. Pretty sad a grown man has to argue with kids about food. The hotel needs to have better communication amongst them and do away with the hostility. Kitchen manager needs to go.
Eder
Stayed 1 night in Sep 2024