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The Urban Hotel Ndola

3.5 star property
Hotel in Ndola with a golf course and free breakfast

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Photo gallery for The Urban Hotel Ndola

Outdoor pool
Interior
Front of property
Lobby sitting area
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is AED 308
AED 393 total
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Corner

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Corner

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, free WiFi

Standard Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed, Patio

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, 1 Queen Bed, Patio

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Accessible

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Premium bedding, desk, soundproofing, free WiFi

Standard Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Private bathroom
Electric kettle
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from property

Protea Hotel by Marriott Ndola

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 60 reviews
The price is AED 441
AED 562 total
includes taxes & fees
28 Feb - 1 Mar
Protea Hotel by Marriott Ndola

About the neighborhood

Map
Ndola Golf Estate, Nkana Road, Ndola, 10101

What's nearby

  • Ndola Golf Course - 5 min walk
  • Ndola Mosque - 19 min walk
  • Levy Mwanawasa Sports Stadium - 4 min drive
  • Kitwe City Square - 52 min drive
  • Copperbelt University - 57 min drive

Getting around

  • Ndola (NLA) - 8 min drive

Restaurants

  • ‪Angelina's Bistro, Bar & Pizzeria - ‬3 min drive
  • ‪Michelangelo Restaurant - ‬2 min drive
  • ‪Nando's - ‬3 min drive
  • ‪Sweet Bite - ‬2 min drive
  • ‪The Town Restaurant - ‬2 min drive

About this property

The Urban Hotel Ndola

Property highlights
You can look forward to free English breakfast, a golf course, and a garden at The Urban Hotel Ndola. The on-site local and international cuisine restaurant, The Metropolitan, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and meeting rooms
  • Free newspapers, a 24-hour front desk, and concierge services
Room features
All 60 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels and DVD players
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6 AM - 9 PM
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 6 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Metropolitan
  • Office Patio

Things to do

  • Golf course
  • Outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 62.50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 10 to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Urban Hotel Ndola
Urban Ndola
The Urban Hotel
The Urban Hotel Ndola Hotel
The Urban Hotel Ndola Ndola
The Urban Hotel Ndola Hotel Ndola

Frequently asked questions

Does The Urban Hotel Ndola have a pool?

Yes, this property has an outdoor pool.

Is The Urban Hotel Ndola pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Urban Hotel Ndola?

Self parking is free at this property.

What time is check-in at The Urban Hotel Ndola?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Urban Hotel Ndola?

Check-out is at 11 AM.

Does The Urban Hotel Ndola provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–9 PM on request. A fee of USD 30 per person applies.

Where is The Urban Hotel Ndola located?

Situated in Ndola, this golf hotel is within 1 mi (2 km) of Ndola Golf Course and Ndola Mosque. Levy Mwanawasa Sports Stadium is 2.8 mi (4.4 km) away.

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The Urban Hotel Ndola Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 63 reviews
Rating 8 - Good. 22 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nampito

Liked: Cleanliness
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place for vacation
Stayed 1 night in Oct 2024

8/10 Good

Boris

Liked: Staff & service, property conditions & facilities
Decent breakfast included. Good safe location.
Stayed 4 nights in Oct 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Susuana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
My 4th visit to the Urban from Canada...Great food,very clean ,friendly staff & affordable Uncle Ken :)
Stayed 12 nights in Apr 2024

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
All is well
Stayed 1 night in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always liked the location
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs to improve on the safety of residents, the emergency door was always opened , and anyone even non-resident can have access the corridor leading to the rooms.
Stayed 4 nights in Aug 2024

8/10 Good

Merveil

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT STAFF
Stayed 9 nights in Jan 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NDOLA VISIT
pleasure stay in central of Ndola Town. KAFUBU MALL Just cross the road. The Restaurant very expedite. The breakfast various .
Stayed 2 nights in May 2024

10/10 Excellent

Placide

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, quiet, convenience
Stayed 3 nights in Jul 2023

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful environment
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Unprofessional booking and reception
I had prepaid 4 rooms, but only 3 were available. The personnel were about to send one of us to a different hotel, but we insisted to stay as one group. After 75 minutes, they "found" a fourth room that was dirty, full of mosquitos and the room lock did not work. No apologies or compensation. Otherwise, the hotel was ok, although food was pretty average.
Stayed 2 nights in Oct 2024

4/10 Poor

Mpande

Liked: Staff & service
No elevator. No in room phone. Small shower. Water floods in sink and in shower
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted each morning with a spectacular sunrise from my window. The buffet breakfast was great. As a Brit living in the US, I miss proper bacon and decent tea. This hotel provided both. Basically, breakfast was everything you need to have a full English breakfast plus continental options including fruit and salad. Zambia is currently struggling with rolling blackouts (in excess of 18 hours a day) but the hotel has backup power and so power was always available. The wifi was generally good except during parts of the power outage periods. The staff were very friendly and helpful. The dinner menu was good and affordable (about $15 to $20). At $71 per night including breakfast and wifi, there's nothing to complain about.
Stayed 14 nights in Sep 2024

6/10 Okay

Owen

My stay
Place looks a bit old and needs a face lift. Food is too expensive. Options for breakfast are limited.
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Liked: Staff & service
Ok, but wouldn't stay there again
Good location easy access to places we need to visit, hotel is a bit out dated, floors need re-doing throughout the hotel, rooms need to be updated and deep cleaned, Bar closes at 10pm, breakfast is ok but very basic, staff are very friendly and helpful Hotel tried to charge us for the room on leaving even though its been booked and paid via Hotels.com very stressful time took about an hour to sort out
Stayed 2 nights in Dec 2023

8/10 Good

Robertson

Liked: Cleanliness
Good property but improvement’s required on the road from town to the hotel . The music played in the night at the bar is bit too loud for the residents , if the hotel could build a sound proof bar and entertain their customers their wld go a long way not disturbing other residents who could be at the hotel for different reasons
Stayed 2 nights in Jun 2023

6/10 Okay

Viktor

Liked: Cleanliness
Not enough lighting in the room due to some burbs not working
Stayed 1 night in Jun 2024

6/10 Okay

Chrisopher

Liked: Cleanliness, staff & service
The rooms were a little basic for the amount of money we paid. Not value for money
Stayed 2 nights in Apr 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service
The nightly music was too loud and too late.
Stayed 6 nights in Jul 2022

8/10 Good

Ronald

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel is clean with very comfortable beds. Whilst staff are always pleasant they can cluster together and be very inattentive. getting a coffee takes ages and you have to seek out someone to take your eggs order. They worked better when the manger appeared. Butter in containers was off and some of the cooked breakfast items very cold.
Stayed 1 night in Oct 2022

8/10 Good

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel states that it is only 8 minutes by car from the airport and that the airport transfer is included in the price. These were the reasons for me to book there. But this information is wrong!!! because it refers to the old airport. Now the travel time is about 35 minutes and they charge ZMK 500 for transfer. This should be changed immediately on your website.
Stayed 1 night in Mar 2023

4/10 Poor

Eduart

The hotel and amenities were ok, the main challenge was the noise from the event being held in front of the rooms. My second issue was that the price I booked and the price I ended up paying were quite different. The explanation being that they had not adjusted their exchange rate.
Stayed 2 nights in Jun 2023