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"The owner refused the booking telling the hotel is overbooked after arrival, however it was guaranteed confirmation for 3 rooms. It was terrible experience and have to find other hotel where mostly all hotels already booked. It was very terrible behaviour from the hotel staff after very long journey with the family. Have to pay a lot more on the last minute booking at other hotel."

"The hotel is neat and clean and room service was also perfect. My official trip to madurai was good because of the hotel ambience,which made me relaxing. Thank you"