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Hotel HD Natales

3.0 star property
Hotel in Natales with a 24-hour front desk and a restaurant

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Photo gallery for Hotel HD Natales

Front of property - evening/night
Front of property - evening/night
Doble vista mar | In-room safe, blackout drapes, free WiFi, bed sheets
Dining
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Doble vista mar

Doble vista mar | In-room safe, blackout drapes, free WiFi, bed sheets

Doble vista mar

Highlights

Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
In-room safe
Daily housekeeping
  • Beach view
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Matrimonial

Matrimonial | In-room safe, blackout drapes, free WiFi, bed sheets

Matrimonial

Highlights

Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
In-room safe
Daily housekeeping
  • Sea view
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Doble V. Campo

Doble V. Campo | In-room safe, blackout drapes, free WiFi, bed sheets

Doble V. Campo

Highlights

Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

View from room

Twin Room

Highlights

Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
In-room safe
Daily housekeeping
  • Sea view
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Triple Room

Highlights

Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 King Bed

Highlights

Rollaway/extra beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
In-room safe
Daily housekeeping
  • Beach view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 5 min drive - 4.4 km
  • Mirador Cerro Dorotea - 5 min drive - 4.8 km
  • Puerto Natales Casino - 6 min drive - 5.1 km
  • Plaza de Armas - 6 min drive - 5.5 km
  • History Museum - 6 min drive - 5.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬6 min drive
  • ‪Asador Patagónico - ‬6 min drive
  • ‪La Disquería Natales - ‬6 min drive
  • ‪Pizzeria Napoli - ‬6 min drive
  • ‪Cafe Kau - ‬5 min drive

About this property

Hotel HD Natales

Hotel in a rural location
At Hotel HD Natales, you can look forward to a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy the following perks during your stay:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Concierge services, multilingual staff, and luggage storage
  • Barbecue grills, 1 meeting room, and smoke-free premises
Room features
All guestrooms at Hotel HD Natales have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 4.5 km

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Cisne Cuello Negro Puerto Natales
Hotel Cisne Cuello Negro
Cisne Cuello Negro Puerto Natales
Cisne Cuello Negro
Hotel HD Natales Puerto Natales
HD Natales Puerto Natales
HD Natales
Hotel Cisne de Cuello Negro
Hotel HD Natales Hotel
Hotel HD Natales Natales
Hotel HD Natales Hotel Natales

Frequently asked questions

Is Hotel HD Natales pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel HD Natales?

This hotel doesn't offer parking.

What time is check-in at Hotel HD Natales?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel HD Natales?

Check-out is at noon.

Does Hotel HD Natales provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel HD Natales located?

Situated near the airport, this hotel is 0.7 mi (1.2 km) from Última Esperanza Fjord and within 3 mi (5 km) of Costanera and Cueva del Milodon. Mirador Cerro Dorotea and Old Pier are also within 3 mi (5 km).

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Hotel HD Natales Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 65 reviews
Rating 8 - Good. 29 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoguang

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at this hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay! I love the views and the service was amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great The staff exceeded expectations Everyone went out of the way to be helpful Great place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful. Made us feel at home!
Stayed 2 nights in Jan 2025

8/10 Good

Yosh

Liked: Cleanliness, staff & service
They were very nice, I enjoyed my time there
Stayed 1 night in Nov 2024

8/10 Good

Fely

Liked: Cleanliness, staff & service, amenities
It was a nice family run establishment with a charming host. It was a bit outside of town but was an easy Uber into town. Breakfast was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!
Stayed 1 night in Feb 2024

10/10 Excellent

FRANCISCO XAVIER TORRES

Liked: Cleanliness, staff & service, property conditions & facilities
good deal!
Stayed 1 night in Dec 2024

10/10 Excellent

Yingnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and staff were friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Younan

Liked: Cleanliness, staff & service, amenities
Very bright and spacious room although the furniture and floor have worn out
Stayed 1 night in Jan 2025

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old hotel isolated in poor conditions

Hotel is very far from the town ao there si abaolutetly nothing at walking distance. Very old hotel in poor conditions with a beautiful view but simply not worth it due to its isolation from any restaurants, supermarkets, stores,etc
Stayed 1 night in Jan 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, room comfort

Quaint hotel with wonderful staff

The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel Is beautiful but it isn’t a nice area to walk around.
Stayed 2 nights in Mar 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Hotel lindo e charmoso, otimo para uma viagem em casal ou em família. Sem duvidas é uma ótima escolha.
Stayed 3 nights in Jan 2025

10/10 Excellent

kannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here while doing doing trips to Torres Del Paine. About 4 km from the town. Had a rental car. So was convenient to travel. Beautiful, quiet location. The people running the place were amazing, helping you with every need. The restaurant, though had limited options, was good and very flexible with timings. Felt like leaving home at the end of my stay !!
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cualquier posible deficiencia del hotel se compensa por la cálida hospitalidad del personal. Realmente es una casa fuera de casa
Stayed 6 nights in Dec 2024

10/10 Excellent

Anitha

Stayed 3 nights in Dec 2024

8/10 Good

Yosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

MING SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with friendly staffs

Very nice staff. Have restaurant within hotel and still service in late evening - this is great considering you finish day tour to Torres del Paine and still have big dinner.
Stayed 2 nights in Jan 2023

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Seeblick

Wunderbarer Service - gute Tourangebote - nur unzureichendes Internet - ruhige Lage mit Blick auf den See
Stayed 4 nights in Feb 2022

8/10 Good

MISAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Ubicación perfecta para viajes a las torres
Stayed 2 nights in Jan 2022

8/10 Good

Mónica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
O atendimento foi muito atencioso, porém o hotel precisa de uma repaginada, melhorar o quarto, por exemplo. Mais conforto. Dar mais acessibilidade, não possuí elevador.
Stayed 4 nights in Dec 2019