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Chalet Suisse

3.0 star property
Family-friendly Natal hotel in Ponta Negra with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Suisse

Courtyard view
Couples treatment rooms, body treatments, mud baths, hot stone massages
Outdoor pool, pool umbrellas, sun loungers
Chalet (Beija Flor) | In-room safe, soundproofing, free WiFi, bed sheets
Chalet (Beija Flor) | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Room service
    Room service
The price is AED 119
AED 124 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Chalet (Beija Flor)

Chalet (Beija Flor) | In-room safe, soundproofing, free WiFi, bed sheets

Chalet (Beija Flor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Fan
Sofa bed
Private bathroom
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Suite (Andorinha)

Suite (Andorinha) | In-room safe, soundproofing, free WiFi, bed sheets

Suite (Andorinha)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Minibar
Cable channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet (Bem te vi)

Chalet (Bem te vi) | In-room safe, soundproofing, free WiFi, bed sheets

Chalet (Bem te vi)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Ceiling fan
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Sofa Beds

Similar properties

Pool
Hotel O Tempo e o Vento
Pool
Breakfast included
Pet friendly
Kids pool
8.8 out of 10, Excellent, (21)
The price is AED 159
AED 166 total
includes taxes & fees
24 Nov - 25 Nov
Hotel O Tempo e o Vento

About the neighborhood

Map
Rua Luiz Estevam 2272 - Ponta Negra, Natal, RN, 59090-175

What's nearby

  • Morro do Careca - 8 min walk - 0.7 km
  • Ponta Negra Beach - 12 min walk - 1.1 km
  • Frasqueirao Stadium - 20 min walk - 1.7 km
  • Craft Fair of Ponta Negra - 3 min drive - 2.7 km
  • Natal Convention Center - 3 min drive - 2.8 km

Getting around

  • Pitimbu Station - 13 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive

Restaurants

  • ‪Mango Restaurante - ‬14 min walk
  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬8 min walk
  • ‪Cipó Brasil - ‬4 min walk
  • ‪Dona Moça - ‬9 min walk
  • ‪A Família - ‬10 min walk

About this property

Chalet Suisse

Family-friendly hotel near Ponta Negra Beach
You can look forward to a terrace, a garden, and laundry facilities at Chalet Suisse. Indulge in a body treatment, a facial, and a massage at the onsite spa. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and barbecue grills
  • A 24-hour front desk, luggage storage, and a front-desk safe
Room features
All guestrooms at Chalet Suisse offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 20-inch TVs with cable channels
  • Daily housekeeping and phones

Languages

Catalan, English, French, German, Italian, Lithuanian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 20-inch TV
  • Cable channels

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: BRL 40 per person (one-way)
  • Airport shuttle fee per child: BRL 40 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Chalet Suisse Aparthotel
Chalet Suisse Aparthotel Natal
Chalet Suisse Natal
Chalet Suisse Hotel
Chalet Suisse Natal
Chalet Suisse Hotel Natal

Frequently asked questions

Does Chalet Suisse have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chalet Suisse pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at Chalet Suisse?

Self parking is free at this property.

What time is check-in at Chalet Suisse?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Chalet Suisse?

Check-out is at noon.

Does Chalet Suisse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 40 per person applies.

Where is Chalet Suisse located?

This family-friendly Natal hotel is located near the beach, within a 15-minute walk of Morro do Careca and Ponta Negra Beach. Artesanato Shopping Mall and Artesanato Villarte Shops are also within 1 mi (2 km).

Chalet Suisse Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 36 out of 79 reviews" "
Rating 8 - Good. 25 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An impeccable little stay! The only suggestions I’d have for a 40’C country is to have air conditioning on both floors as the chalets can not handle both floors closed off. However the cutest stay by far in a 2 month trip to Brazil ❤️
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, beautiful chalet with a lot of trees
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Deixou a desejar
A foto que aparece não condiz com o quarto, Instalações antigas, com morfo. Diz que é acessível para cadeira de rodas mas é cheio de escadas. Não menciona antes da reserva que o acesso ao quarto se dar por meio de escadas. Ponto positivo é o café da manhã, o resto deixa a desejar.
Stayed 1 night in Jan 2024

10/10 Excellent

José Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito top, cafe da manhã incrivel, ideal para quem quer um lugar tranquilo para relaxar 🍃
Stayed 2 nights in Dec 2022

2/10 Terrible

Agenor

Stayed 2 nights in Oct 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Maiara

Stayed 1 night in Apr 2022

10/10 Excellent

DENIZE E

Stayed 2 nights in Feb 2022

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Gostei muito do chalé, e o local é muito lindo!!
Stayed 1 night in Dec 2021

6/10 Okay

Toni

Traveled with family
Liked: Cleanliness, room comfort
bom
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel mediano, mas pelo preço vale a pena.
Pelo preço vale a pena, ambiente diferente e bonitinho, mas é um hotel antigo que necessita de reforma. Ponto negativo mto forte é que eles não permitem delivery. Imagina vc chegar cansado no hotel e ser obrigado a pedir somente do restaurante deles? Não tem opção de pedir uma salada, sushi ou qualquer outro lugar que queira. Entao tem que sair cansado p comprar comida pq eles nao permitem delivery. As al.ofadas necessotam see higienizadas, se olhsr por debaixo da capa estão mofadas. Fora isso, é um hotel bem diferente daqueles quartos de hotel iguais.
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Elvis Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Oct 2021

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu recomendo qualquer pessoa passa lá
Stayed 2 nights in Sep 2021

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Providencial
Boa estadia, atendimento profissional, ambiente natural agradável.
Stayed 1 night in Sep 2021

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Edvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Tudo otimo, um lugar lindo!!
Stayed 1 night in Mar 2021

8/10 Good

Joao marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ruim
Fogão não funcionava. Não houve limpeza do quarto.
Stayed 1 night in Feb 2021

10/10 Excellent

Andrea A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
O lugar é bonito, mas o chalé me desapontou.
O lugar é lindo e a piscina enorme. Porém, chalé que fiquei não atendeu as minhas expectativas. O ar condicionado apenas resfriava. Na parte de baixo não havia ar e o ventilador de teto não ventilava nada. Passamos muito calor, até pedirmos um ventilador de mesa para ajudar. Pouquíssimos utensílios de cozinha. A geladeira estava cheia de água. O fogão e pano de prato sujos. A localização é boa e os funcionários agradáveis. Talvez eu não tenha tido sorte com a hospedagem. Não pretendo voltar.
Stayed 2 nights in Dec 2020

6/10 Okay

Fabiana

Liked: Staff & service
Chalé
Uma área reservada, ambiente natural, chalé rústico de madeira.
Stayed 1 night in Dec 2020

10/10 Excellent

Ericarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltarei outras mil vezes!
Minha experiência foi incrível. Um lugar calmo, que traz paz é tranquilidade. Ótimo para quem quer um sossego e relaxar. Café da manhã foi entregue no chalé, devido às normas do covid,m. Ah.. sem contar que estão seguindo s roscas todas as normas! Em todas as áreas possui álcool em gel.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Razoável
O local e os chalets são lindos, porém precisam melhorar em muitos aspectos (conforto, limpeza, infraestrutura, café da manhã, etc.), pontos que já repassei para os próprios funcionários após a minha estadia. No mais, o hotel possui uma ótima localização, pois fica perto de restaurantes, padarias, e até da orla de Ponta Negra.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é bastante incrivel, o atendimento é maravilhoso.. unica coisa que poderiam acrescentar era mais tomadas, e a pincina ser um pouco maior.
Stayed 2 nights in Oct 2020