8/10 Good
Ai Ting
Traveled with partner
27 November 2024
Liked: Cleanliness, amenities
Amenities not as expected. We booked this unit expecting a full kitchen because we intended to cook. The kitchen does not come with a pot big enough to cook, it only comes with a small pot. Reading the reviews now, I’m not the only one that faced this issue.
It is extremely difficult to contact their support team, I only got a reply after 2 days of 2 emails, 2 chat support and a call that was put on hold. Finally the team gave me a reimbursement for the missing pot, but I would already be checking out in a day.
I also chose this place because the bathroom picture showed a bathtub as my husband always prefers one. The unit did not come with a bathtub as shown in the picture.
The bed is also on the softer side, lacking support it sinks to the weight of us, we’re both not big, I wake up with backaches every day.
Other than that it is spacious and a decent stay. Location is convenient.
Ai Ting
Stayed 3 nights in Nov 2024