Embassy Suites by Hilton Nashville South Cool Springs

3.5 star property
Hotel in Franklin with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Nashville South Cool Springs

Lobby
Exterior
Lobby
Restaurant
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Laundry
  • Parking available
The price is AED 438
AED 516 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Deluxe Suite Two Double and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Presidential Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

Premier Corner Suite, Two Double Beds, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55.0 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 4 min drive - 2.7 km
  • The Factory - 7 min drive - 6.7 km
  • Franklin Theatre - 8 min drive - 8.2 km
  • Lotz House Museum - 9 min drive - 9.0 km
  • Nashville Zoo - 15 min drive - 19.5 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Embassy Suites by Hilton Nashville South Cool Springs

Hotel in the business district
Take advantage of a free breakfast buffet, a grocery/convenience store, and a free daily manager's reception at Embassy Suites by Hilton Nashville South Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sun loungers
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, free newspapers, and a porter/bellhop
  • ATM/banking services, a banquet hall, and a ballroom
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 250 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with designer toiletries and tubs or showers
  • 37-inch HDTVs with premium channels
  • Separate sitting areas, recycling, and refrigerators

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Secured self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed
  • Travel crib

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 10 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Nashville South Cool Springs have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites by Hilton Nashville South Cool Springs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Nashville South Cool Springs?

Self parking is available for USD 10 per day.

What time is check-in at Embassy Suites by Hilton Nashville South Cool Springs?

Check-in begins at 4 PM.

What time is check-out at Embassy Suites by Hilton Nashville South Cool Springs?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Embassy Suites by Hilton Nashville South Cool Springs located?

Situated in the business district, this hotel is within 3 mi (5 km) of Aspen Grove Park, CoolSprings Galleria, and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.

Embassy Suites by Hilton Nashville South Cool Springs Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 641 out of 1172 reviews" "
Rating 8 - Good. 251 out of 1172 reviews" "
Rating 6 - Okay. 127 out of 1172 reviews" "
Rating 4 - Poor. 91 out of 1172 reviews" "
Rating 2 - Terrible. 62 out of 1172 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Decatur

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and bar staff wete so nice and friendly, made us feel at home.
Stayed 1 night in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs some updating but staff was great and accommodating. Had a nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year as a stop on a road trip and it’s by far the best hotel we stay at.
Stayed 1 night in Nov 2024

2/10 Terrible

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lady at front desk was to print my bill. When I checked in she said, you have two reservations. I had an additional one night stay that I didn't make. She said I would have to call them. I never uses this service. I wanted to see my bill. I didn't get a confirming bill by email. Bruce Hilburn
Stayed 2 nights in Dec 2024

4/10 Poor

Colleen

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It never got above 67 degrees. They said they were having problems but that didn’t help that it was freezing. The front desk staff were rarely available to help guests. They were not available initially. The room was clean and well taken care of.
Stayed 2 nights in Dec 2024

6/10 Okay

Danielle

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was a little disappointed for the price charged. I think this hotel is about 25 years old and it shows. Everything looks a little rough. Stains on the couch cushions, mattress has a large dip in it where folks usually sleep, sink and bath slow to drain … it’s just due for a refresh. Hilton would do well to spend a little bit of money and do a minor refresh. Don’t get me wrong it isn’t terrible, the staff was mostly pleasant, it just felt more like a budget hotel than an embassy suites.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Business traveler
Liked: Amenities
The staff is very friendly and the rooms are clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Gerald

Traveled with family
1) light bulb missing in the bathroom ceiling 2) gold fish found on floor … obviously floor not Sweeper 3) when I opened the refrigerator food ( sandwich) Was left in the refrigerator 4) bathroom floor was sticky 5) the two individuals who checked me in were very Nice and polite… when brought some of these issues to me they were very sorry and apologized. And was advised the head Mgr. for Embassy Suites Would reach out to me. Needless to say… Never Ed happened…. At best Embassy Suites was slightly below average
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Stayed 2 nights in Oct 2024

10/10 Excellent

Keisha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Bartender Jess was amazing
Stayed 1 night in Nov 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast buffet was great!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

janice

Stayed 1 night in Sep 2024

10/10 Excellent

Tekoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Liked: Staff & service, property conditions & facilities
Room cleaning was not up to embassies standards
Stayed 4 nights in Oct 2024

4/10 Poor

Barry

Traveled with family
The bathroom sink would not drain well. There was no coffee in the lobby except during breakfast. No advil was available at the desk. And two staff members at the desk were arguing at the front desk in front of the whole lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has always been our stop on the way home from Destin to Indiana. It is clean, staff is efficient. Sports bar is good. I don't like talking to a bot when I call the front desk. Very impersonal
Stayed 1 night in Oct 2024

10/10 Excellent

Terrance

Stayed 2 nights in Feb 2023

10/10 Excellent

Peggy

Stayed 1 night in Sep 2024

2/10 Terrible

Bridget

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark, Blue Grass

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very nice and reasonably priced.
Stayed 1 night in Jul 2024