2/10 Terrible
Sara M.
16 October 2024
Disliked: Cleanliness
DO NOT STAY HERE
This rental was very dirty. My sister and I both got a skin infection and bumps everywhere from the sheets/bed!! There was no AC, the WiFi was awful, there was a creepy room above the bathroom that was closed off with a shutter but full of random stuff (strorage I assume) - and the light was on the entire time making it impossible to sleep. The key to the main door didn't work and when I told the host, they didn't believe me and asked for a video. I sent a video and they never responded. So we were forced to ring the bell to the complex every time we needed to get in, but the first time we rang the bell we got yelled at and the second time we were told to go away. The apartment is located at the top of a very steep hill that is awful for suitcases. Not to mention it's on the third floor with very tight staircases and requires three keys to get into. You have to pay a 20€ fee if you check in after 8pm and a 40€ fee if you check in after 12:00am. Which sounds reasonable if you're checking in after midnight, but 40€?! We arrived at 8:05pm because of the train strikes and were hit with a 20€ fee and an additional 20€ "tourist tax," which was strange because we haven't received a "tourist tax" from any other VRBOs we've stayed at in Italy. The bathroom was disgusting, it advertises that there is lotion and soap which was not true, then they said we have to take all of our trash to a dumpster before we leave or else they'll charge an ADDITIONAL fee for cleaning out the trash cans.
Sara M.
Stayed 3 nights in Oct 2024