LHP Napoli Palace & spa

5.0 star property
Luxury hotel connected to a rail/subway station in Fuorigrotta with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for LHP Napoli Palace & spa

Junior Room, 1 Bedroom, Hot Tub, Tower | Premium bedding, memory foam beds, minibar, in-room safe
Handrails in stairways
Building design
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Rooftop terrace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Spa
  • Room service
The price is AED 534
AED 625 total
includes taxes & fees
2 Jan - 3 January 2025

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Room, 1 Bedroom, Hot Tub, Tower

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
Connecting rooms available
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Junior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Suite, Hot Tub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

LHP Napoli Palace & spa

Luxury hotel revitalized in 2022 and located near Stadio Diego Armando Maradona
A poolside bar, a rooftop terrace, and designer stores on site are just a few of the amenities provided at LHP Napoli Palace & spa. Indulge in a massage, a manicure/pedicure, and a body scrub at the onsite spa. The on-site Italian cuisine restaurant, Ristorante Francy, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A TV in the lobby, an elevator, and luggage storage
  • A porter/bellhop, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 58 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and designer toiletries
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to April 3:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
  • Spa fee: EUR 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Covered valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 10 to October 14
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Serius
Hotel Serius Naples
Serius Naples
Serius Hotel Naples

Frequently asked questions

Does LHP Napoli Palace & spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–7:00 PM. The pool is closed seasonally each year from November 3 to April 3.

Is LHP Napoli Palace & spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at LHP Napoli Palace & spa?

Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at LHP Napoli Palace & spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at LHP Napoli Palace & spa?

Check-out is at 11:00 AM.

Where is LHP Napoli Palace & spa located?

Located in Fuorigrotta, this luxury hotel is within a 10-minute walk of Phlegraean Fields and Stadio Diego Armando Maradona. Mostra d'Oltremare and Zoo di Napoli are also within 1 mi (2 km). Augusto Station is only a 2-minute walk and Naples Piazza Leopardi Station is 2 minutes.

LHP Napoli Palace & spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 52 reviews" "
Rating 8 - Good. 12 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Traveled with partner
Disliked: Amenities, property conditions & facilities
First of all the hotel in the pictures is nothing like the actual hotel. They fail to mention that the spa they tout is $35 per perversion per hour and is so tiny you have to book a slot to use it. The hotel had only 9 rooms booked but yet does not give you the promised upgrade. It is not close to anything! It's in a weird neighborhood that is a good 20 min drive to the center of town. The rooms overlook a school yard... Everywhere you look there is an overabundance of LED lighting - super tacky and cheesy. A hard Pass!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hendy

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

6/10 Okay

Sophia

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Need to find more consciences cleaners
My friend and I booked online two days before our stay as we were traveling to many cities, moving along as we wanted to. We got a very good rate, but I do not consider this at five star sale as it was not clean in the common areas and especially in the rooms, it was obvious that the cleaner did not spend much time in the room as my companion shaved The night before and the shavings were all over the toilet area. There is really nothing good. I could say about this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good train and bus links to central Napoli and the airport. Waking distance to Napoli’s football stadium.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Stayed 1 night in May 2024

8/10 Good

MODUPEOLA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk staff were awesome. Upgraded to a suite. The power shower is definitely a plus. On the downside was the noise on our last night ( party goers and perhaps garbage truck collection?????) it was impossible to sleep.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Would come back.
Very nice hotel. Staff was also very professional. Gym was also very nice! And breakfast was top-notch. Hotel is also walking distance to many food options. Would definitely come back here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carola, Herndon

Stayed 1 night in Nov 2023

2/10 Terrible

NARESH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff was amazing, the quality of the sheets could a bit better!
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and classy
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice with a nice restaurant next door. The spa is 5* well worth a visit
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool it's not the one in the picture,everything else amazing.
Stayed 11 nights in Sep 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Ioannis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and near a subway station It’s just not in a nice area of the town
Stayed 3 nights in Aug 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, good for price
Stayed 1 night in Aug 2023

2/10 Terrible

Johnathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5 star hotel. 3 start at most. Rude reception
Stayed 1 night in Aug 2023

8/10 Good

owain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

joseph

Stayed 3 nights in May 2023

10/10 Excellent

Tamara, Huntingdon valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For me and my husband property was very convenient because we wanted to be close to the stadium. If you’re not there for a game than its better to get hotel near the sea. stuff was very nice. Hotel is brand new and everything is high tech)) room service was done everyday. Rooms are really soundproof. We loved staying there.
Stayed 4 nights in May 2023

6/10 Okay

Rob

Stayed 2 nights in Feb 2023