We had stayed in this East Naples neighborhood before (by coincidence literally next door) and find it a great place to stay in Naples. The house is on a quiet cul-de-sac and there is a nice lake in the neighborhood. The house is very roomy and nicely designed. The true highlight of the house is its OUTSTANDING pool and hot tub! My wife and I agreed that it's the best pool and hot tub we've ever had at a rental. The house and pool are a true five star rental.
The reason for giving the review four stars was that the arrival to the property was very awkward. The only instructions we were given were how to get into the house. Once inside, we assumed there would be instructions on what was expected of us and how to use items that weren't obvious to use. There were no instructions, however, and it was unclear how to get the hot tub running and there were a lot of remote controls around that weren't labeled. (It turns out they controlled ceiling fans and TVs). When I contacted the host to clarify some of these things it turned out to be an awkward interaction, and the host was rather defensive. The host is remote and relies on what she calls a "house watcher" to help with anything on site. But it turned out that the house watcher was out of town and wouldn't be available until our second morning there. Once we met with her, our questions were addressed and from then on, the tone of any interactions we had with them (there weren't many) were much more friendly. We suggested that they could use a set of renter instructions and some labels on remotes and various light switches (which we never fully figured out). We also suggested that if the house watcher is not going to be available when a new renter arrives, they should consider having someone else available.
But all that pales in comparison to how wonderful the property is and how much we enjoyed the pool, the patio, and the area. We would definitely stay there again!