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Grand Reserve at The Meritage

4.5 star property
Luxury Napa resort in Soscol Gateway South with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Reserve at The Meritage

Daily cooked-to-order breakfast for a fee
Exterior
Meeting facility
1 bedroom, Frette Italian sheets, premium bedding, down comforters
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
The price is AED 1,286
AED 1,632 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Signature One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Reserve Two-Bedroom Suite - King/QQ, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/QQ, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Bed

View all photos for Signature Pool View Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two-Bedroom Suite - King/King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Signature Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grand Cru One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Cru One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Reserve Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Reserve One-Bedroom Suite ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve One-Bedroom Suite ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Reserve One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Reserve Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Reserve Two-Bedroom Suite - King/King, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/King, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Signature Pool View Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
Down duvet
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Signature Two Queen ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two Queen ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Pool View King ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View King ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Reserve King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Pool View Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve Two Queen, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two Queen, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve King ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve King ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Pool View King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

The Meritage Resort and Spa

Pool
Hot Tub
Spa
Pet friendly
8.0 out of 10, Very Good, (1001)
The price is AED 1,026
AED 1,341 total
includes taxes & fees
25 Nov - 26 Nov
The Meritage Resort and Spa

About the neighborhood

Map
850 Bordeaux Way, Napa, CA, 94558

What's nearby

  • Napa Valley College - 3 min drive - 3.1 km
  • Bottlerock - 6 min drive - 5.9 km
  • Napa Valley Expo - 6 min drive - 5.9 km
  • Oxbow Public Market - 6 min drive - 6.5 km
  • Napa Valley Wine Train - 7 min drive - 6.7 km

Getting around

  • Suisun-Fairfield Station - 20 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Panda Express - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Bear - ‬10 min drive
  • ‪Taco Bell - ‬5 min drive

About this property

Grand Reserve at The Meritage

Luxury resort near The Grape Crusher - Sculpture
Located close to Napa Premium Outlets and Oxbow Public Market, Grand Reserve at The Meritage provides an attached winery, a bowling alley, and 2 poolside bars. Sip and savor at this resort, which boasts winery tours, a vineyard, and a tasting room. Treat yourself to a massage, a body scrub, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Fitness classes and yoga classes are offered at the health club; Grand Reserve at The Meritage also has a grocery/convenience store, a free manager's reception, and a terrace. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a firepit and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and concierge services
  • Bicycle tour information, luggage storage, and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All 145 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Designer toiletries, tubs or showers, and hair dryers
  • Flat-screen TVs with Netflix, Hulu, and streaming services
  • Balconies or patios, wardrobes/closets, and premium channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 15 per night)
  • Uncovered valet parking on site (USD 25 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 9-50 for adults and USD 9-50 for children
  • 3 restaurants and 2 coffee shops
  • 2 poolside bars and 2 bars/lounges
  • Free reception (select days)
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Olive and Hay
  • Crush Lounge
  • The Commons (Lobby Bar)
  • Village Bistro

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Bowling alley
  • Fitness center
  • Full-service spa
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Sauna
  • Steam room
  • Wine tasting room
  • Winery attached
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Fence around the pool
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (80000 square feet of space)
  • Meeting rooms - 40

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Hulu
  • MP3 dock
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 79 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 50 for adults, and USD 9 to 50 for children
  • Airport shuttle fee: USD 100.00 per person (roundtrip)
  • Uncovered self parking fee: USD 15 per night
  • Uncovered valet parking fee: USD 25 per night
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vista Collina Resort Napa
Vista Collina Napa
Vista Collina
Vista Collina Resort
Reserve At The Meritage Napa
Vista Collina at The Meritage
Grand Reserve at The Meritage Napa
Grand Reserve at The Meritage Resort
Grand Reserve at The Meritage Resort Napa

Frequently asked questions

Does Grand Reserve at The Meritage have a pool?

Yes, this property has 2 outdoor pools.

Is Grand Reserve at The Meritage pet-friendly?

Yes, Grand Reserve at The Meritage allows pets (limit 2 total) with a maximum weight of up to 79 lbs per pet. There's a fee of USD 100.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Grand Reserve at The Meritage?

Self parking is available for USD 15 per night. Valet parking is available for USD 25 per night.

What time is check-in at Grand Reserve at The Meritage?

Check-in start time: 4 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Grand Reserve at The Meritage?

Check-out is at 11 AM.

Does Grand Reserve at The Meritage provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100.00 per person applies.

Where is Grand Reserve at The Meritage located?

Located in Soscol Gateway South, this luxury resort is 0.7 mi (1.1 km) from The Grape Crusher - Sculpture and within 6 mi (10 km) of Oxbow Public Market and Napa Valley Wine Train. Napa Premium Outlets and Balloons Above the Valley are also within 9 mi (15 km).

Grand Reserve at The Meritage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 296 out of 517 reviews" "
Rating 8 - Good. 94 out of 517 reviews" "
Rating 6 - Okay. 59 out of 517 reviews" "
Rating 4 - Poor. 33 out of 517 reviews" "
Rating 2 - Terrible. 35 out of 517 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

allen

Stayed 2 nights in Oct 2024

6/10 Okay

Viral

Stayed 1 night in Oct 2024

10/10 Excellent

Ravinder, Fresno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and very clean.
Stayed 1 night in Nov 2024

8/10 Good

Thomas, Hickory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed having a real gym/fitness center and especially the 25 yard pool with lap lanes
Stayed 1 night in Oct 2024

6/10 Okay

Mary Beth

Liked: Cleanliness
Disliked: Staff & service, amenities
Overpriced for a very average room with no amenities that warrant the price. Check in was with a teenager who when asked for recommendations for wineries stated he was too young to drink. No concierge services. $100 resort fee for seeming nothing? There are restaurants on property but to pay a fee for them without dining? One teen working the coffee bar on a Sunday morning with a long line. SKIP this place. It is off a highway and has zero charm, industrial park feel, and no added amenities or staffing that other luxury properties provide.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Arek

Liked: Cleanliness
Disliked: Staff & service
Arrived at 2pm, they don’t have the room ready and at 4pm inform us that our room is not available, downgraded not another room
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at resort. Very professional staff and friendly. Nice amenities. Slight issue wit limited hot water in room.
Stayed 5 nights in Aug 2024

2/10 Terrible

Olivia

Business traveler
Disliked: Staff & service
From the second we checked in there were issues. It was just an unending series of problems. The service was terrible. The front desk was inexperienced and rude. The valet was never around. The Wi-Fi was down. We were putting a room by a concert on a Sunday night without any warning People came into our room without knocking we were told we couldn’t have more water, nothing in the room worked and they couldn’t fix it… The list goes on and on and on to spend $670 on a room and be treated like we were at the motel. It was horrible and so disappointing. I do not recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort. We stayed at this resort as part of the concert series. Would stay here again. The only downside is the concert ended at 9:30, and all of the restaurants were closing or closed. The resort food was definitely overpriced.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down corporate hotel in a suburban office park setting. No staff. Had to call 4 times to get someone to fix our air conditioner. Pool areas had old food sitting on chairs for hours with no one cleaning it up. Desk staff couldn’t answer basic questions.
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, staff friendly and helpful. Nice rooms, good gym, lovely pool, restaurant annd food delicious. Only downside was prices of food and drinks. £10 for a 330ml can of lager in the deli was ridiculous.
Stayed 3 nights in Jul 2024

6/10 Okay

Adonica, Marietta

Traveled with family
Liked: Staff & service, amenities
I paid for a room with a view of the pool, but the balcony had a huge slab of concrete blocking the view. The bathroom sinks had several pieces of hair in them. The room wasn't thoroughly cleaned. There was a stain running down the wall. Overall, for $400 a night, I expected more.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori H.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Kelly

Stayed 1 night in Jun 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Jun 2024

10/10 Excellent

Suchaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Todd

Stayed 1 night in Jun 2024

10/10 Excellent

Minjung

Stayed 2 nights in May 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James, Moraga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very average
Not impressed for the money. As the Grand Reserve was merged with the Meritage feels like a forgotten part of the hotel. Lots of conferences which doesn’t make it great for couples visiting.
Stayed 2 nights in May 2024

10/10 Excellent

Andres

Stayed 2 nights in Apr 2024