The Royal Snail

5.0 star property
Art Deco hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Royal Snail

Outdoor pool
Front of property
Front of property
Premium bedding, down comforters, minibar, in-room safe
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • 24/7 front desk
The current price is AED 457
AED 493 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room (Pool side)

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite

Highlights

Furnished patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Single Room

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room (River side)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room (Pool side)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room (Garden side)

Highlights

Furnished patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
  • 18 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Avenue de la Plante 23, Namur, 5000

What's nearby

  • Grand Casino de Namur - 3 min walk
  • Castle of Namur - 9 min walk
  • Felicien Rops Museum - 16 min walk
  • University of Namur - 4 min drive
  • Namur expo - 4 min drive

Getting around

  • Jambes Station - 17 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 37 min drive

Restaurants

  • ‪Circus Casino Resort - ‬2 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪La Carte Du Roi - ‬2 min walk
  • ‪Le Pain Quotidien Jambes - ‬9 min walk
  • ‪Schtouff - ‬7 min walk

About this property

The Royal Snail

Luxury hotel near Castle of Namur
Located close to Terra Nova and Felicien Rops Museum, The Royal Snail provides a terrace, a garden, and a library. Adventurous travelers may like the fitness classes, cycling, and Pilates at this hotel. Treat yourself to a massage, a manicure/pedicure, or a body treatment at The Royal Snail Hotel - Spa, the onsite spa. The on-site restaurant, Agathopede, offers lunch, dinner, and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Continental breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), free newspapers, and a 24-hour front desk
  • Massage treatment rooms, concierge services, and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries, and hair dryers
  • 40-inch LCD TVs with satellite channels
  • Private yards, refrigerators, and daily housekeeping

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 15 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Agathopede

Things to do

  • Fitness classes
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

Does The Royal Snail have a pool?

Yes, this property has an outdoor pool.

Is The Royal Snail pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Royal Snail?

Valet parking is available for EUR 15 per night.

What time is check-in at The Royal Snail?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Royal Snail?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Does The Royal Snail provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 95 per vehicle applies.

Where is The Royal Snail located?

Situated on the riverwalk, this luxury hotel is within a 15-minute walk of Castle of Namur, Halle al’Chair, and Terra Nova. Place d'Armes and Eglise Saint-Loup are also within 1 mi (2 km). Jambes Station is 17 minutes by foot and Jambes-East Station is 22 minutes.

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The Royal Snail Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 411 reviews
Rating 8 - Good. 153 out of 411 reviews
Rating 6 - Okay. 41 out of 411 reviews
Rating 4 - Poor. 12 out of 411 reviews
Rating 2 - Terrible. 6 out of 411 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable, although room was a little on the small side it was very well appointed
Stayed 1 night in Jun 2024

8/10 Good

Franky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Super enkel parking probleem
Stayed 1 night in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels that I stay in
Stayed 1 night in Nov 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Stayed 4 nights in Jul 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
very cozy hotel, rooms are big, very clean and the employees are all nice and kind
Stayed 2 nights in Nov 2023

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie perfect, nette hotel.
Stayed 3 nights in Jul 2022

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness
The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Stayed 3 nights in Aug 2024

6/10 Okay

grant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
general
we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bad experience
Noisy (the hotel provides ear plugs) & smelly bedding. Overall, a bad experience, with features listed on the website and that cost in fact a fortune ! As a frequent traveller, I think that it does not deserve 4 stars.
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Beware of fraudulent exit charges in this hotel
I asked to do laundry in their own in-house machine and staff agreed to it. I Dropped off my laundry and the hotel manager noticed it and told reception that the machine in question is not for washing customers' laundry, even though laundry room's marked as hotel properties @hotels.com website. The manager decided on his own, without asking us anything, to use them their external premium laundry service, which is available to use using separate order sheet in the room that must be filled out if it is used. When I later picked up the laundry, they told the cost was exactly the same as room hold. I never got any kind of receipt for the service either. I called hotels.com and they found this weird. Upon exit they told us to pay voluntarily smaller amount or they'll double charge the room hold using Hotels.com "no show" hold from my credit card. They did the fraudulent charge and I had to close my credit card in order to do the chargeback claim. The credit card company paid me back the amount and hotel is now in hot water with the credit card company due to fraudulent charge. I would avoid this hotel as the manager engineers services you did not order and does not give receipt for it and ultimately tries to trick you paying smaller amount which you cannot chargeback if you've voluntarily paid with PIN if you fall into his tricks. If you sort ratings starting from the worst, you can see the manager is very rude and calls bad ratings liars. They're not. Room was also loud.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres classe je recommande
Je descends régulierement dans cet hotel qui est tres classe
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Sempre elegante e raffinato. Personale cortese.
Stayed 1 night in Oct 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Emmanuelle

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Glen

Liked: Cleanliness, property conditions & facilities, room comfort
OL 2024
Fint hus med spændende indretning. Udsigt til floden Mass.
Stayed 1 night in Aug 2024

10/10 Excellent

Cyril

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscine, la terrasse et le restau bistronomique
Stayed 1 night in Aug 2024

10/10 Excellent

Till

Stayed 1 night in Jul 2024

4/10 Poor

Monika

Liked: Staff & service
Disliked: Cleanliness
Waren enttäuscht….
Bei uns wurde das Beistellbett vergessen trotz Buchung. Wir sind fast sicher, dass das Zimmer überhaupt nicht gereinigt worden ist, da es Brotkrümel im Bett hatte und eine Medikament Tablette auf dem Boden lag. Auch die Kissen rochen irgendwie benutzt- konnten das nicht melden, da wir es spät abends bemerkt haben. Der Pool ist ein Witz- Fotograohie , keine Ahnung wie sie das hingekriegt haben, aber es ist mehr ein Aquarium 😂 keine 4Sterne….
Stayed 1 night in Jul 2024

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024