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"There's staff to welcome and orientate us upon arrival. And since it's a large hotel with 3 buildings, the staff briefed us and walked us to the building where our room was. Nice breakfast and we have 3 onsens to choose from! It's also conveniently located within walking distance or a short drive to the main sights at Gero. "

"We had a lovely stay at Onn Nakatsugawa before hiking a few sections of the Nakasendo Way. The hotel is within walking distance of the train station and has several retaurants nearby. We enjoyed our meal of yakiniku and shabu shabu at Chicken House, which is right across the road. The rooms are very small but the onsen is great. The breakfast had a lot of variety and was delicious. It even had allergens marked clearly. We would definitely stay again."

"I was delighted to find the afternoon tea, coffee, snacks and draft beer lounge. Local bus stop right outside (although buses are infrequent in the area). Lovely onsen, great meals, relaxing vibe."

"parking and nice location "

"Gorgeous property. Attentive staff. Amazing dinner and breakfast. The onsens were incredible and clean. Not a single negative. "

"Perfect station while hiking nakasendo or just for a quiet night "

"Excellent service "

"Booked a bigger room but thw size ofnthe room is still very small in my opinion."

"The staff speak English or Mandarin hence communication was a breeze for me. They were very friendly, helpful and polite. The location of the ryokan is within walking distance to the town and close to the train station. Hotel provides a bus shuttle to the train station. From the train station to the hotel, there is also a complimentary ride. I had a very pleasant stay at the ryokan and highly recommend it. "