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West Wood Hotel

4.0 star property
Hotel with free parking, near United Nations Office at Nairobi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Wood Hotel

Lobby sitting area
Lobby sitting area
Sundeck
Minibar, in-room safe, desk, soundproofing
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is AED 305
AED 360 total
includes taxes & fees
29 Nov - 30 Nov

Room options

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Hair dryer
  • 35 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Map
Eldama Ravine Road, Westlands, Nairobi

What's nearby

  • Westgate Shopping Mall - 15 min walk - 1.3 km
  • Sarit Centre - 16 min walk - 1.4 km
  • University of Nairobi - 4 min drive - 3.7 km
  • Yaya Centre - 8 min drive - 6.3 km
  • United Nations Office at Nairobi - 9 min drive - 7.1 km

Getting around

  • Nairobi Station - 22 min drive
  • Nairobi (WIL-Wilson) - 23 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬17 min walk
  • ‪Spring Valley Café - ‬12 min walk
  • ‪The Wine & Bottle - ‬15 min walk
  • ‪NewsCafe Sarit Centre - ‬18 min walk
  • ‪Roco Mamas - ‬16 min walk

About this property

West Wood Hotel

Upscale hotel near University of Nairobi
Located close to United Nations Office at Nairobi and Kenyatta International Convention Centre, West Wood Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, Forest Bar, features garden views and happy hour. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and a front-desk safe
Room features
All guestrooms at West Wood Hotel include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, separate dining areas, and refrigerators

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: USD 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Forest Bar
  • Westhouse main restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 20 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Crib (infant bed) fee: USD 20 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Westhouse One Degree South
Westhouse One Degree South Hotel
Westhouse One Degree South Nairobi
West Wood Hotel Nairobi
West Wood Nairobi
West Wood Hotel Hotel
West Wood Hotel Nairobi
West Wood Hotel Hotel Nairobi

Frequently asked questions

Does West Wood Hotel have a pool?

Yes, this property has an outdoor pool.

Is West Wood Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at West Wood Hotel?

Self parking is free at this property.

What time is check-in at West Wood Hotel?

Check-in start time: 2 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at West Wood Hotel?

Check-out is at 10 AM.

Does West Wood Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is West Wood Hotel located?

Located in Highridge, this hotel is 2.2 mi (3.6 km) from University of Nairobi and within 6 mi (10 km) of Uhuru Park and Kenyatta International Convention Centre. Yaya Centre and United Nations Office at Nairobi are also within 6 mi (10 km).

West Wood Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 58 reviews" "
Rating 8 - Good. 21 out of 58 reviews" "
Rating 6 - Okay. 8 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 6 out of 58 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Adedayo

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Requirement - bed only
Great location Simple but comfortable room Hot water is a mystery Smart tv can’t open Netflix
Stayed 1 night in Feb 2024

6/10 Okay

Maureen

Traveled with partner
Liked: Staff & service
The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support.
Stayed 1 night in Mar 2023

2/10 Terrible

Annette, NAIROBI

We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable.

10/10 Excellent

Sein

Stayed 3 nights in May 2022

10/10 Excellent

Sadia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
Stayed 2 nights in May 2022

10/10 Excellent

Orisunmbola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of NBO's Best Kept Secrets Obviously
This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
Stayed 5 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Fernando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lights in the room were quite dark and dim. There’s no aircon.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2021

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safari in Nairobi
West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet.
Stayed 1 night in Mar 2021

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay next to the forest
I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some.
Stayed 4 nights in Feb 2021

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2020

8/10 Good

Beatrice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tranquil surprise in the middle of a city
Westwood is a gem in the middle of a city. Its quiet, tranquil, nestled in the forest with a small stream. Everything went smooth with our stay, the staff were super friendly. I would definitely recommend this hotel.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Edward, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel & very personally friendly staff. Any little request is def taken care of, even requests to the restaurant for certain foods! Rooms were great and taken care of daily.
Stayed 2 nights in Nov 2018

2/10 Terrible

Alisha, NY

Disliked: Staff & service
The conference I was supposed to attend at West Wood was moved to a different hotel just 48 hours before the conference was to begin. I had no idea it was a result of the hotel overbooking. So, I arrived expecting a 5 night stay and was told that I only had a room for 2 nights due to overbooking. It was around midnight and there wasn't much I could do. I told the person at the front desk I would find another hotel for my stay and would just sleep over that night. An Expedia rep was nice, but couldn't do anything for me that evening. I called around on my own and found a place to stay where my conference had been relocated. In the morning, I tried to check out and the manager told me I could not check out. She didn't tell me my driver had arrived to transport me to a new hotel. She proceeded to tell me that I was comfortable at the hotel and should just stay while she sorted out the rooms and relocated someone else. I told her it wasn't necessary and we began a back and forth about where I should stay. She refused to give me a refund, saying that I was being accommodated so could no longer relocate to another hotel. Once I found out my driver came to take me to a new hotel, I left and had repeated phone communication with West Wood and Expedia to get a refund issued.
Stayed 5 nights in Sep 2018

8/10 Good

Penny, Cape Town

Liked: Cleanliness, staff & service, room comfort
Easy access to various locations for meetings. Quiet and peaceful. Good wifi and friendly staff. Facilities are limited (no gym, no business centre, only one restaurant/bar) but this is a small hotel so it's not unreasonable. The rooms are spacious and comfortable. Great to find USB plug points next to the bedside table. Large walk in shower in my room but the hot water takes a few minutes to reach the room. Linen is clean but some of the towels were a bit threadbare. But I would stay here again as it served my needs.
Stayed 8 nights in Jul 2018

8/10 Good

Sally, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Wood Hotel
The hotel is situated perfectly at the Kuara Forrest edge. The breakfast is Ok. The rooms are beautiful and large. The WiFi works well in the lobby. It is a uniquely decorated place, and the staff are hard working and kind.
Stayed 4 nights in Jun 2018

8/10 Good

Jessica

Liked: Staff & service
Ghost hotel
The staff at the hotel were kind and lovely. The hotel was however not very active, we were the only guests for two days. It was quiet and some facilities of the hotel were therefore not functioning.
Stayed 3 nights in May 2018

8/10 Good

john, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Nairobi
I look for a comfortable reasonably priced hotel for an overnight stay prior to onward flights. The West Wood ticks most of the boxes providing a spacious and well equipped room in a location which is quiet yet conveniently placed for the two airports. The staff are extremely helpful and friendly. The restaurant is adequate.
Stayed 1 night in Feb 2018