Booked though Wotif, the hotel staff have never heard of Wotif.
We were due to start a safari the next day and the reception staff advised we should be at a different (sister) hotel so would not check us in, despite having correct paperwork. After some discussion they contacted their other hotel and proceeded to advise that other members of our group had already checked into the other hotel. Following several minutes arguing, our friends arrived. Timing could not have been better! Caught in a lie the reception staff decided a policy of ignoring us would be far easier, preferring to try serving other people. Only by sheer weight of numbers to physically block the desk could we get served. Took 45 minutes to get sorted and get our keys. TIA, people, This Is Africa!
Rooms were no better than average, but breakfast food and staff were good and friendly. About the only good point. Don't book here unless you're desperate.