We reserved a two full and one king unit with a sleeper sofa - we received one queen and one king which made sleeping arrangements awkward. Not the owner’s fault of course.
Cleaning service didn’t do the best - not sure why they’re charging for cleaning fees. Mold on the tub, sheets & comforters were stained and filthy, cabinets had scum on them. Bathtub wouldn’t hold water in it and the sink wouldn’t drain.
The employees for the most part were friendly - there were no service elevators so they continued to jump on and off the elevators while my my family and I would sit and wait for space. Some employees were walking around blasting inappropriate music making the feel a bit less family friendly.
Avoid the stools at the tiki bar, some are metal and my daughter was burnt by them.
Don’t agree to attend the information session either - got a phone call at 8:15, someone knocking on my door at 8:40 then “bumped” into them on the elevator and they wanted us to attend the 11:30 or 1:30 presentation.