My boyfriend and our four kids ages 16, 11, 6, and 4 had an absolute blast. The customer service in the hotel was great. The resort portion was amazing for all of us and the beach was BEAUTIFUL. Not dirty, beautiful white sand and a breath taking ocean. The location of the condo was amazing and perfect location for the view of the resort and ocean. The food in the hotel bar/restaurant was great. The only downside was the beds and couch were terribly uncomfortable for sleep and the only thing I’d highly recommend upgrading!