Let me start by saying that you can smell this place well before you walk through the doors. The pictures in the listing make this look like a family-friendly, newly updated facility. It is absolutely overcrowded. The carpeted floors in the lobby and hallways have got to be hiding layers of mold. Everything is damp and musty. There was a college kid who had partied too much puking in a trash can. The hallways are so crowded with people you can hardly walk through. It is absolutely not updated and this is more of a destination for your freshman year spring break with your college drinking buddies, and NOT a family destination. Another family was traveling with us and apparently their complaints rang loud enough to receive their full refund immediately. A month later, and I never received mine. We found another place to stay, thank goodness, and I had to go back to this place every single day of my vacation attempting to speak to a higher manager to receive my full refund. On the last day, the manager told me if VRBO emailed them, my refund would finally be processed too. It has been almost a month and they refuse to even return my phone calls regarding my refund. I finally had to ask my bank to help us dispute the charge. This property should be completely removed from VRBO. Horrible customer service and a disappointing experience all around. As a mother, I am warning you-- Do not fall for the pictures in this ad. Read all of the reviews. This is not the type of family vacation experience you are looking for.