I THOUGHT I was getting oceanfront; I got oceanview. Carpet in the room was pulling away from the floor in places. The edge where the carpet meets the tile had come up and I cut my foot on the exposed metal. Good thing I have bandaids and neosporin! After having back surgery, I would have been more comfortable sleeping on concrete than the double size bed. I tried to check in; lady said you have to contact the host for the code. I go to the other end of the counter, woman gets an envelope out of a box on the back counter. Bingo! Everything I need for my stay. The first lady was very nice to the woman in front of me but was evil, mean, ugly and nasty to me. I did NOTHING to her but ask to check in.