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"Excellent service from arrival to departure. Attentive staff who showed us into a lounge for check-in. Nightly firework displays directly in front of the hotel is a big plus and we are able to enjoy the firework display from our private onsen in the room. Only downside is there isn’t much to do near the hotel, other than boating on the lake. Overall, a very pleasant stay and I will definitely stay at this property again if I am in the vicinity. "

"Al ser nuestra primera vez en Japón, la verdad llegamos con un poco de nervios al hotel, una vez llegamos las instalaciones, los espacios y el personal fueron increíbles! La verdad sin conocer mucho de hoteles japonés lo recomendaría y de ser posible volvería! De verdad que fue increíble todo, la panadería de las mañanas es demasiado rica! "

"Onsen experience was the best! Kaiseki dinner and breakfast buffet was wonderful. Close to Jigokudani."

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"Very clean and well run. Staff are "

"Stayed at 3 properties in 4 days. This one was the very best. Will come back again"

"The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient."

"This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing. "

"Onsen is good. There is a Sauna, too."