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"I didn't realize this was a family hotel until we got there. It was amazing. Pool on the roof, slides, bar, hot tubs, cool off pools. AMAZING view of the alps during the day. Downstairs they have a game room for kids and pool tables. And the staff was excellent. Couple of restaurants in the building. The restaurants were good, staff was friendly and the food was good. Live music was ok guy singing was terrible. "

"Great stay and great location just off the main town square and river area. "

"The staff were professional and courteous and very engaging and helpful. I can't speak more highly of them. The location of the hotel is very central to the towns facilities and restaurants. A special mention for excellent service goes to Tanya in reception and Ioannis from the wait staff. Nothing was too much trouble. The Manager of Catering, Nadem also assisted my family group in organising a Christmas dinner at th he Hotel with great courtesy and professionalism. I can't recommend this Hotel...

"Best hotel of out entire trip #1"

"Absolutely amazing , stunning location, hotel was so beautiful, photos don’t do it justice ! Breakfast was lovely , all that was missing was some extra pillows and tea making facilities in the room, had a nespresso machine in the room which was amazing for me but my husband only drinks tea. Can’t wait to go back! "

"Good location, spacious rooms. About a 10 minute walk into town and right opposite the station. Quiet hotel, very quiet rooms. Didn’t love the interior upstairs much, felt very hospital like. Good view of the mountains. Big negative point was We stayed for 3 nights and there was no housekeeping to clean our room a single day besides on the 1st day when we asked a few times for someone to clear the bins. We mentioned the rest of the days before leaving for someone to clean but nothing was done...

"Loved the location of this hotel. Easy walk from train station and located in the main square so you can walk to everything. We made sure to choose a panoramic room and had a gorgeous view of the mountains. Great bar and staff very helpful. Would recommend to friends."

"“Mixed” experience - definitely a beautiful location and an amazing breakfast to kick off the day. That said, we were more than disappointed with the service (evenings) which made us leave with “mixed” feelings. I would love to recommend this place but we did not feel “welcome”. Additionally, portions are rather small (we ordered two dishes each) and the quality of the food is only mediocre."

"This hotel is unreal. Every room has a beautiful balcony overlooking either the mountains or the forest. The rooms are quiet and peaceful (amazing blackout curtains too) -- we got amazing sleep after very action-packed days. The breakfast included is extremely high quality, we loved it. Most of our evenings were spent at the hotel bar / lounge area drinking delicious dark beers from the bar and playing cards by the fire. The sauna and pool are a major highlight as well - the pool is heated and...

"This was a great stay. We booked for the area and spa. Did not disappoint. Spa was very large and well appointed and attended. Room was amazing and spacious. Staff was excellent and made every effort to ensure we had anything we could possibly want. If I had to say anything less than great it would be the hours of the spa do not match the website and close early. "

"Good location"

"This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel....