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Citizen Hotel

3.0 star property
Adults-only beach hotel

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Photo gallery for Citizen Hotel

Lobby
On the beach
Deluxe Room | Premium bedding, minibar, in-room safe, desk
Dinner served, ocean views
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Parking included
  • Laundry
The current price is AED 254
AED 285 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Non AC Room

View from room

Executive Non AC Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
  • 16 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Ramada Plaza by Wyndham Palm Grove

  • Pool
  • Hot Tub
  • Spa
  • Parking included
7.8 out of 10, Good, (655)
The price is AED 429
AED 506 total
includes taxes & fees
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About the neighborhood

Map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049

What's nearby

  • Juhu Beach - 1 min walk
  • NMIMS Mumbai - 3 min drive
  • ISKCON Temple - 4 min drive
  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 5 min drive
  • U.S. Consulate General - 9 min drive

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • ‪Shiv Sagar - ‬4 min walk
  • ‪Juhu Chowpatty - ‬2 min walk
  • ‪Bora Bora - ‬2 min walk
  • ‪Bar Bank - ‬5 min walk
  • ‪Maharaja Bhog - ‬1 min walk

About this property

Citizen Hotel

Hotel near Juhu Beach
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Citizen Hotel. The on-site restaurant, Bay View, features ocean views and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and a TV in the lobby
  • A reception hall, an elevator, and free newspapers
Room features
All guestrooms at Citizen Hotel boast comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and ceiling fans

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 788 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bay View
  • Sea Side Patio

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beachfront location

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 788 per person
  • Airport shuttle fee: INR 1120 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Frequently asked questions

Is Citizen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citizen Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Citizen Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Citizen Hotel?

Check-out is at noon.

Does Citizen Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 1120 per vehicle applies.

Where is Citizen Hotel located?

Nestled on the beach, this Juhu hotel is within 1 mi (2 km) of Juhu Beach and ISKCON Temple. Nanavati Super Speciality Hospital and Linking Road are also within 2 mi (3 km).

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Citizen Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 210 reviews
Rating 8 - Good. 76 out of 210 reviews
Rating 6 - Okay. 39 out of 210 reviews
Rating 4 - Poor. 28 out of 210 reviews
Rating 2 - Terrible. 20 out of 210 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Jan 2025

10/10 Excellent

PAYAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but cozy and clean. Right on the beach. Good for couples and or corporate guests.
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Honestly, the rooms and bathrooms have seen better days. However, and it’s a BIG however, I would definitely stay again. The restaurant, with it’s terrace overlooking the beach is really excellent. Skip the continental options, the Indian food is superb. Also, the staff, and especially the young folk serving in the restaurant are lovely: sweet and helpful. Breakfast, watching the waves roll in on Juhu beach, is a memorable experience.
Stayed 5 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
A reasonably priced hotel. Comfortable. Situated on the beach. Rooms a little small but perfectly sufficient. Staff very pleasant and helpful. Short easy walk to street food markets and ordinary restaurants.
Stayed 2 nights in Jan 2025

8/10 Good

Shahid Hussain

Liked: Staff & service
Overall very good value. Very friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Saraswat

Liked: Staff & service
Disliked: Property conditions & facilities
Average.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hemant

Liked: Amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault the hotel great location. Nothing too much bother and the whole team where great
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citizen Hotel was a great stop for me on the way to the International Airport. The room was very comfortable and I enjoyed the buffet before leaving for the airport. The staff was very helpful.
Stayed 1 night in Oct 2024

8/10 Good

Natasha Aziz

Liked: Cleanliness
Disliked: Staff & service
The best thing about Citizen Hotel is its location—right by Juhu Beach, with easy access to transport and walks along the shore. The rooms are dated but very clean, with air conditioning and fans. However, the furniture feels old-school. Breakfast was overpriced with limited options, and the staff inside weren’t friendly or helpful—mostly indifferent and rarely smiled. On the other hand, the outside staff, including security, were lovely and always greeted guests warmly. The hotel wasn’t very accommodating, refusing to store bags and hesitating to reheat food since there are no microwaves in the rooms. Overall, decent for location but lacking in service and hospitality.
Stayed 5 nights in Feb 2025

4/10 Poor

Ronald

Disliked: Staff & service, amenities
Rude and unhelpful front desk staff. Low ceilings. Noisy as hell. Construction site next door.
Stayed 2 nights in Jan 2025

4/10 Poor

Vikram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room condition is very old and poor. need renovation and proper aircirculation . if window need protetction then put some jaali or gril after glass, so that we can have some fresh air. Very humid and AC were not controlling the temperature.
Stayed 2 nights in Dec 2024

8/10 Good

Shahid Hussain

Liked: Staff & service
For the area, very good value for money
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juhu beach
great location (directly at Juhu beach and not too far from Airport), helpful staff and nice breakfast buffet
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach view, terrace perfect! Comfy bed
Stayed 3 nights in Oct 2023

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. Location of the hotel is great even though room size was small. This Propery is right on the beach. Service given by the employees and the breakfast was really good.
Stayed 2 nights in Feb 2023

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Most weird access to the beach. You can only leave the hotel to access the beach, but you have to walk all the way around the beach to get back into the hotel. I suggest they have a simple resident only access (using the room key card) to get back into the hotel directly from the beach.
Stayed 2 nights in Jan 2024

8/10 Good

Mikeson

Liked: Staff & service
Disliked: Amenities
The staff and management were excellent. The location and security was also good, but unfortunately, the property is a little dated and dusty probably due to it’s seaside location. Overall, an okay place.
Stayed 11 nights in Jan 2023

8/10 Good

peter

Liked: Staff & service, property conditions & facilities
Wonderful.customer service
Stayed 3 nights in Feb 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea facing

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
We enjoyed our stay in the hotel. No problems at all. Very professional staff eager to help. Clean rooms. Everything was good. Recommended.
Stayed 1 night in Jan 2023

6/10 Okay

Senior

Citizen Hotel Would not stay again. It is a clean but VERY compact building with a lot of staff But lots of things go wrong even tho they have staff to fix things quickly it is annoying especially middle of night My in-room safe needed 4 separate visits to fix it. Extra $7AUD @ Hotel Sea Princess is a bargain! Stay there
Stayed 3 nights in Dec 2023

4/10 Poor

Chandravadan

Disliked: Cleanliness, property conditions & facilities
I always stay in this hotel for its outside sea front dinning and sitting to relax my holiday but this time expedia and citizen hotel thoroughly let me down with my family as it was your responsibilty to check if this hotel was in construction. this is not fare at all as my holiday was ruined. please I would like you to refund my monies
Stayed 3 nights in Jun 2024

8/10 Good

Ajay

Liked: Cleanliness, staff & service, room comfort
Ok
Nice little hotel...was here 12 years ago and i can see, feel the difference. Even the type of local clientele is different. Hotels needs an upgrade espcially restuarant..i did not risk eating .. The room was nice and comfortable. Nothing special but i would stay again. Reception was also good and quick, woke me as requsted. The owners just need to invest in the hotel and staff otherwise its going to be run down .
Stayed 1 night in Nov 2023

6/10 Okay

RAMANANDA

Not so good , not spacious, congested
Stayed 3 nights in Dec 2022