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Mt Hood Oregon Resort, BW Premier Collection

3.5 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mt Hood Oregon Resort, BW Premier Collection

Exterior
Outdoor pool
Exterior
2 restaurants, breakfast served
Premium bedding, memory foam beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
The price is AED 372
AED 521 total
includes taxes & fees
5 Jan - 6 January 2025

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Premium bedding, memory foam beds, in-room safe, desk

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory foam beds, in-room safe, desk

Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • Golf view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Villa, Multiple Beds, Non Smoking, Kitchen

Premium bedding, memory foam beds, in-room safe, desk

Standard Villa, Multiple Beds, Non Smoking, Kitchen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Microwave, Golf View

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Microwave, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Patio, Golf View

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed, Patio, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • Golf view
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Mt. Hood Inn

Hot Tub
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (1001)
The price is AED 482
AED 518 total
includes taxes & fees
5 Jan - 6 January 2025
Best Western Mt. Hood Inn

About the neighborhood

Map
68010 E Fairway Ave, Welches, OR, 97067

What's nearby

  • The Courses at Resort at the Mountain - 2 min walk - 0.2 km
  • Salmon River - 7 min walk - 0.7 km
  • Mountain Sports - 17 min walk - 1.4 km
  • Timberline Lodge Ski Area - 28 min drive - 30.6 km
  • Mount Hood Meadows - 35 min drive - 38.5 km

Getting around

  • Portland International Airport (PDX) - 53 min drive

Restaurants

  • ‪Dragonfly Cafe & Bakery - ‬4 min drive
  • ‪Barlow Trail Roadhouse - ‬3 min drive
  • ‪Brightwood Tavern - ‬6 min drive
  • ‪Zigzag Mountain Store - ‬3 min drive
  • ‪Coffee Brewsters - ‬15 min walk

About this property

Mt Hood Oregon Resort, BW Premier Collection

Family-friendly hotel in the mountains
A golf course, a terrace, and shopping on site are just a few of the amenities provided at Mt Hood Oregon Resort, BW Premier Collection. Get out on the links at this hotel and enjoy amenities such as golf lessons, a golf clubhouse, and a golf pro shop. Treat yourself to a body wrap, a facial, or a manicure/pedicure at The Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and golf course views. Enjoy onsite activities like basketball and volleyball. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Full breakfast (surcharge), 2 outdoor tennis courts, and an area shuttle
  • Express check-out, concierge services, and meeting rooms
  • Luggage storage, a billiards/pool table, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 157 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels
  • Balconies or patios, refrigerators, and microwaves

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:00 AM: USD 6.00-16.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Altitude
  • Mallards Cafe and Pub

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Full-service spa
  • Golf course
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (15000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • 5 stairs to reach property
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 26:
  • One of the dining venues

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Ski storage
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Mountain Welches
Resort Mountain Welches
BW Premier Collection Resort Mountain Welches
BW Premier Collection Resort Mountain
BW Premier Collection Mountain Welches
BW Premier Collection Mountain
BW Premier Collection Mt Hood Oregon Resort Welches
BW Premier Collection Mt Hood Oregon Welches
BW Premier Collection Mt Hood Oregon Resort
Mt Hood Oregon Resort BW Premier Collection
Mt Hood Oregon Resort, BW Premier Collection Hotel
Mt Hood Oregon Resort, BW Premier Collection Welches
Mt Hood Oregon Resort, BW Premier Collection Hotel Welches

Frequently asked questions

Does Mt Hood Oregon Resort, BW Premier Collection have a pool?

Yes, this property has an outdoor pool.

Is Mt Hood Oregon Resort, BW Premier Collection pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 30.00 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Mt Hood Oregon Resort, BW Premier Collection?

Check-in start time: 4 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mt Hood Oregon Resort, BW Premier Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mt Hood Oregon Resort, BW Premier Collection located?

This family-friendly Welches hotel is located in the mountains, within a 10-minute walk of The Courses at Resort at the Mountain and Salmon River. Mountain Sports and Sandy River are also within 1 mi (2 km).

Mt Hood Oregon Resort, BW Premier Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

suwan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place when visiting Mt. Hood. Conveniently located. Very nice rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very peaceful and great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Cassidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here!! Like a hallmark movie. Everybody was so kind. The spa was under construction when we came:( the hot tub was great in the snow
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cute place with swimming pool and jacuzzi!
Stayed 1 night in Oct 2024

10/10 Excellent

Kasandra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Dec 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Elmer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome getaway spot after having fun at MT.Hood. Hot tub and pool are nice. Having a fireplace in your own room is amazing and it’s a huge room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall great experience. But hot tub was always crowded.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaleh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated looking property. 20 min drive to Government Camp . Outdoor Heated pool was 82 degrees and too cold when temp is in 30’s but the Hot tub was 104 and lovely. Breakfast buffet in the nice restaurant was a bonus with eggs , potatoes, pancakes , cereal and fruit
Stayed 1 night in Nov 2024

6/10 Okay

Debra, Milford

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Oak Harbor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and a nice restaurant at the Golf Course
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice, clean everything was great. When I go up to mount hood again, this is where I will stay. Take care Kevin G.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul, Kapaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Alderin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Pet friendly. Beautiful trees. Hot spa. Quiet. Big room. Everything was just a bit rundown, especially around the pool and the exterior of the buildings. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephanie, Cornelius

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ramey

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, got breakfast, nice area to walk the grounds, rooms were spacious and clean. Very nice.
Stayed 1 night in Oct 2024

8/10 Good

Siu-Ho, fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a resort, tennis court, swimming pool, golf course, restaurant, nice walking trail, all in one place. Room is big with fireplace inside. A/C makes loud noise when it turns on. Ended up i turned it off for a good sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 5 nights in Sep 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

annette

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room was infested with ants. Once we informed the front desk, they did give us another room and a refund on some of the fees. During that time, also the pool was not accessible, big disappointment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather L

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and responsive to our requests. Definitely 5 star. Dislike: We booked an ADA room but we still had to request a shower chair and a non-slip mat for the shower. Plus there should be a horizontal bar next to the toilet for the disabled to use. I had to rely on my walker. - In my opinion, an ADA room should have a step in shower. Not a conventional bathtub. - We were disappointed to have the counter top cracked, significantly, under the microwave. It's very unattractive. - We will stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Fine
Room was dingy and smelled of mildew. Needs better ventilation and carpets to be scrubbed. Pool and hot tub were overcrowded with kids, so we couldn't use them. Enjoyed drinks outdoors at the Mallard restaurant with the beautiful mountain landscape. Breakfast was full, lots to pick from.
Stayed 1 night in Aug 2024

8/10 Good

Meghan

Stayed 1 night in Aug 2024