4/10 Poor
Taylor
Traveled with partner
26 January 2025
Disliked: Staff & service, property conditions & facilities
The good:
Check in staff was helpful and friendly. The restroom in our room was clean, and the property around the hotel was well kept. Breakfast this morning was underwhelming, but it was a good showing for a budget hotel.
Now, the not so good:
Around 5 PM yesterday someone from staff let themself into our room-no knocking or announcement-said “sorry, sorry” then shut the door.
Throughout the night (into the early morning) our television was turning on and off, changing channels, adjusting volume. I ended up just unplugging it. Could this be an issue with universal remotes?
This morning who I assume were housekeeping staff “hung out” outside of our room the last 30 or so minutes before check out time, they were clearly waiting for us to leave. Our check out time was 11 AM, we were out sometime between 10:55 and 11:00. We probably would have been out earlier, but decided to sleep in after the fire alarm went off early this morning. I hope they were thorough in their cleaning after we left - we found a bottle of lotion and a sock under the bed from the previous guest while we were packing up this morning.
Our room cards stopped working this morning, maybe they were only set to work for yesterday’s date?
I’ve stayed at this Super8 plenty of times before. It’s been a great budget hotel in the past, but this was not the experience I’m used to. I’m not sure if it’s the season, new management, or another factor, but I hope whatever it is gets resolved soon.
Taylor
Stayed 1 night in Jan 2025