J5 Hotels Helvetie Montreux

3.0 star property
Montreux hotel in Montreux City Centre with a rooftop terrace and a 24-hour front desk

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Photo gallery for J5 Hotels Helvetie Montreux

Superior Double Room | Street view
Double or Twin Room | Terrace/patio
Reception
Triple Room | Minibar, in-room safe, desk, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Free WiFi
The current price is AED 473
AED 545 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

Single Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Quadruple Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Superior Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Small, One Single Bed

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • 15.0 sq m
  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

About the neighborhood

Map
Avenue Du Casino 32, Montreux, VD, 1820

What's nearby

  • Montreux Casino - 2 min walk
  • Montreux Christmas Market - 2 min walk
  • Place du Marche - 3 min walk
  • Freddie Mercury Statue - 4 min walk
  • Château de Chillon - 14 min walk

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 66 min drive

Restaurants

  • ‪Le Palais Oriental - ‬4 min walk
  • ‪Casino Barrière de Montreux - ‬1 min walk
  • ‪Migros Vaud MM Montreux - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Dolce - ‬3 min walk

About this property

J5 Hotels Helvetie Montreux

Hotel located in Montreux City Centre
A rooftop terrace, a library, and conference space are just a few of the amenities provided at J5 Hotels Helvetie Montreux. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A 24-hour front desk, a banquet hall, and meeting rooms
  • An elevator, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 63 rooms include amenities such as free WiFi, safes, and minibars.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25.00 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 18 per person
  • 1 restaurant

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (2799 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 6.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 25.00 per night
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Helvetie
Helvetie Hotel
Helvetie Montreux
J5 Hotels Helvetie Montreux Hotel
Hotel Helvetie Montreux
Helvetie Hotel Montreux
J5 Hotels Helvetie Hotel
J5 Hotels Helvetie
J5 Hotels Helvetie Montreux Hotel
J5 Hotels Helvetie Montreux Montreux
J5 Hotels Helvetie Montreux Hotel Montreux

Frequently asked questions

Is J5 Hotels Helvetie Montreux pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night.

How much is parking at J5 Hotels Helvetie Montreux?

Self parking is available for CHF 25.00 per night. Limited spots are available.

What time is check-in at J5 Hotels Helvetie Montreux?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at J5 Hotels Helvetie Montreux?

Check-out is at 11 AM.

Where is J5 Hotels Helvetie Montreux located?

Located in Montreux City Centre, this hotel is steps from Montreux Casino and Montreux Christmas Market. Place du Marche and Freddie Mercury Statue are also within 5 minutes. Montreux (ZJP-Montreux Train Station) is 8 minutes by foot and Montreux Station is 9 minutes.

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J5 Hotels Helvetie Montreux Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 980 reviews
Rating 8 - Good. 454 out of 980 reviews
Rating 6 - Okay. 196 out of 980 reviews
Rating 4 - Poor. 46 out of 980 reviews
Rating 2 - Terrible. 25 out of 980 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karren

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Unique and cool hotel. We enjoyed our stay and will definitely stay there again!
Stayed 1 night in May 2024

10/10 Excellent

tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice & great value for money
Stayed 2 nights in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Great hotel in the perfect location
We really enjoyed our stay, it really was in the perfect location. We had a beautiful corner room with two balconies that had spectacular views of the mountains. The only details we would add is that the pillows were a little uncomfortable and that the shower wasn’t the best. Other than that, great stay!
Stayed 1 night in Sep 2024

6/10 Okay

Puneet

Liked: Amenities
Rooms had a smell, booked a single room and was very dated.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old world feeling hotel with very large comfortable rooms.
Stayed 2 nights in Nov 2023

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing not to like quiet room overlooking the Lake, staff were excellent and food was good, bed very comfortable! Will stay here again!
Stayed 1 night in Sep 2023

10/10 Excellent

Harry E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historic hotel, right in the middle of the city, near to everything. Fabulous service, staff was very friendly and helpful. Will stay there again for sure!
Stayed 2 nights in Aug 2022

8/10 Good

Tuire

Liked: Cleanliness, staff & service
Atmoshere of on old hotel is charming.
Stayed 5 nights in Mar 2023

8/10 Good

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok for what we paid
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Classic hotel with adorably small elevator and multi-step stairs entry like you were in a Casablanca movie. Windows open up wide to view of street and glimpse of the lake. Friendly and helpful staff. Short walk to lake, restaurants, casino, groceries and shopping.
Stayed 2 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station, the lake and many bars and restaurants. Room was very neat and clean. Staff was super friendly and helpful. No air conditioning, which is not uncommon for hotels in Europe, but just be warned. There was a fan provided that kept us cool. The pillows were really soft and floppy so we requested extras.
Stayed 3 nights in Jul 2024

8/10 Good

Steven

Liked: Staff & service
Spacious and great location, helpful staff, carpet was in dire need of replacement.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was an older building. Loved the old elevator. Great location. Excellent staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to live. The hotel is located in the heart of the city and has access to so many restaurants. They have a parking garage and was easily accessible which made our lives simpler. The hotel staff were amazing and were always ready to help. They all speak English and are truly very understanding.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle Epoche
Tolles Hotel, schöne Lobby.
Stayed 3 nights in Apr 2023

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in Montreaux otw to Rome. Easy walk from train station. Nice staff. Nice rooms. Pretty walk around town.
Stayed 1 night in May 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Unique rooms with chandeliers and balconies. Very comfortable bed. Excellent breakfast, perfect location. About a 15 minute walk from the train station. I'd stay here again. We were there during Jazz Fest. Lots of energy in the air.
Stayed 3 nights in Jul 2023

6/10 Okay

Colin

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but tired looking.
Old and tatty. Grateful for lift up to reception. Room tiny and old. Missing tiles on bathroom floor. Shower is antiquated. Pre booked breakfast CHF 18 or 20 at the door. Not worth the money. Nothing hot, 2 types of sliced meat andv2 cheese. Some bread, pastries, yoghurt, fruit. Staff i encountered were nice. Beware when you check out that they hit you with city tax, which I knew nothing about.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a great couple of days at this hotel - a very easy, convenient location in Montreux at an affordable price. The staff were always warm and welcoming, and the room was comfortable for me as a single traveller. The bathroom could do with being updated but overall I was very happy with the convenience of the location (right across from the Casino with the lake just behind it), the cost, and a wonderful time in Montreux. If you go, get the Montreux Riviera pass for free from the hotel - gives you some discounts on train travel (especially if you go up to the Rochers de Naye - the card offers a big discount) and free use of the buses. The casino has a public pool (just a few minutes from the hotel) which is available to use at a decent price, and the walks on the lake are wonderful. I would recommend Montreux and the surrounding area for a wonderful time in Switzerland! And this hotel was a great affordable base to explore from.
Stayed 4 nights in Jul 2024

8/10 Good

Byunghak

Liked: Cleanliness, amenities
Good acesd
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J5 Hotels Helvetie Montreux
Absolutely fabulous ! We had a lovely welcome from Constantine at check-in. A beautiful suite to stay in with all amenities and very clean. A super brasserie on the ground floor serving excellent food and drink. Dani, Lucas, Chris and Elisa giving first class service and always smiling
Stayed 3 nights in Aug 2023

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is excellent, but parking around is horrible. There is no place to stay near the hotel. Breakfast is good.
Stayed 1 night in Aug 2022

6/10 Okay

Fayulrina

Liked: Cleanliness, staff & service
A bit scary
Stayed 1 night in Dec 2023

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Old, noisy, uncomfortable
It is clear that old hotels can have their flaws but also charm. This hotel is howe er due to renovatio n because the sanitation us below standards even of a low budget hotel. The hotel is housed next to the busiest road of Montreux with in the night roaring cars and motors. The isolation is of 100 years ago thus bad for a good night sleep. Breakfast is with 20€ overpriced as it offers nothing more than a few croissants and coffee and some cheese and ham.
Stayed 2 nights in Apr 2024