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Novotel Monterrey Valle

4.0 star property
Art Deco hotel with a 24-hour front desk and a restaurant

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Photo gallery for Novotel Monterrey Valle

Exterior
View from room
Bar (on property)
Exterior
Breakfast and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
The current price is AED 216
AED 257 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Deep soaking bathtub
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Deep soaking bathtub
Hair dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Deep soaking bathtub
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Deep soaking bathtub
Hair dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ibis Monterrey Valle

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, (1006)
The price is AED 178
AED 211 total
includes taxes & fees
30 Mar - 31 Mar
ibis Monterrey Valle

About the neighborhood

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269

What's nearby

  • Fashion Drive - 10 min walk
  • Auditorium Pabellón M - 6 min drive
  • Monterrey Institute of Technology - 6 min drive
  • Macroplaza - 7 min drive
  • Fundidora Park - 9 min drive

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 44 min drive

Restaurants

  • ‪La Torrada - ‬6 min walk
  • ‪Restaurante 365 Novotel - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fidencio - ‬6 min walk
  • ‪Olive Garden - Monterrey Valle Oriente - ‬6 min walk

About this property

Novotel Monterrey Valle

Upscale eco-certified hotel near Metropolitan Center
Located close to Showcenter Complex and Fashion Drive, Novotel Monterrey Valle provides a terrace, a garden, and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, concierge services, and a front-desk safe
  • A 24-hour front desk, a vegetable garden, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 238 rooms offer comforts such as heated floors and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (MXN 100.00 per stay)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: MXN 335 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (3875 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 45
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Heated floors
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to January 15:
  • Swimming pool
The property will be renovating from September 1 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 per person
  • Covered self parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Frequently asked questions

Is Novotel Monterrey Valle pet-friendly?

Yes, Novotel Monterrey Valle allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 500 per night and a fee of MXN 500.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Monterrey Valle?

Self parking is available for MXN 100.00 per stay. Limited spots are available.

What time is check-in at Novotel Monterrey Valle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Novotel Monterrey Valle?

Check-out is at 1 PM.

Where is Novotel Monterrey Valle located?

This family-friendly San Pedro Garza García hotel is located in the business district, within a 10-minute walk of Metropolitan Center and Showcenter Complex. Fashion Drive and Auditorium Pabellón M are also within 3 mi (5 km).

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Novotel Monterrey Valle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1010 reviews
Rating 8 - Good. 273 out of 1010 reviews
Rating 6 - Okay. 156 out of 1010 reviews
Rating 4 - Poor. 95 out of 1010 reviews
Rating 2 - Terrible. 72 out of 1010 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

eleoveres

Liked: Cleanliness, staff & service
Great place to stay, older but nice
Stayed 5 nights in Dec 2024

6/10 Okay

ALFONSO

Disliked: Property conditions & facilities
Noisy
Stayed 1 night in Feb 2025

6/10 Okay

PERLA

Liked: Cleanliness, staff & service
Noise by construction
Stayed 1 night in Feb 2025

10/10 Excellent

YESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

8/10 Good

Meihua

Liked: Cleanliness
WiFi coverage is bad
Stayed 4 nights in Feb 2025

2/10 Terrible

Baruch

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is so old filthy
Stayed 2 nights in Nov 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Just consider it’s under remodelation
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient location. Friendly and helpful staff. Good value.
Stayed 6 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Location
Stayed 10 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Even though they are remodeling they make your stay pleasant.
Stayed 1 night in May 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 2 nights in Jul 2024

2/10 Terrible

Brittany

Disliked: Property conditions & facilities
Horrible
Stayed 2 nights in Nov 2024

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located 10 minutes from Centro and walkable to Fashion Drive. Building is currently being renovated, should be beautiful soon. The very best thing about this hotel is the staff and customer service. Everyone has a smile, look happy to be there, helpful and provide top quality service.
Stayed 3 nights in Jul 2024

2/10 Terrible

denisse

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
REALLY BAD SERVICE FROM THE STAFF, POWER WENT OFF SEVERAL TIMES DURING MY STAY, AND THE STAFF VERY RUDE! THE LOBBY WAS ALSO VERY HOT!
Stayed 2 nights in Aug 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location. I did not like the property that looks old and cheap vs the price charged.
Stayed 3 nights in Jun 2024

2/10 Terrible

Xavier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
it was not hot water the restaurant have a bed service
Stayed 3 nights in May 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 1 night in May 2024

6/10 Okay

Arsenys

Disliked: Staff & service
Just 1 elevator works. The AC is working poorly. Fromt desk not friendly
Stayed 1 night in May 2024

4/10 Poor

Luisa Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Never coming back.
Stayed for a night. We arrived late and tired after a long day. As soon as we arrive, we are told the hotel is currently being remodeled.Oh, okay. Wish I would've known before. We were charged $100 MXN for parking, which we weren't warned about before hand, but okay. Next we get to our room, and it looks NOTHING like the pictures advertising it. Old furniture, cracks in the false ceiling. Open the shower and it was leaking. Hairs from the previous guest all over the place, including the door. The bedside lamps didn't work, and there are only two or three different electrical outlets to use. Last and most frustrating, when we were all settled in, we heard a chirp in the AC. Fortunately maintenance was able to help us fix the problem (which eventually came back), but it turns out the false ceiling vibrated when the AC was running and he adjusted it through the ceiling access panel, which I had to do again in the middle of the night because the noise came back.
Stayed 1 night in Jun 2024

6/10 Okay

Jose Manuel

Liked: Cleanliness, staff & service
Está en remodelación, a la par aún no llega mi factura
Stayed 4 nights in Feb 2025

8/10 Good

Elisa Areli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó
Stayed 1 night in Feb 2025

10/10 Excellent

Irving Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
muy buen estado
Stayed 1 night in Feb 2025

6/10 Okay

LIONITA

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paola Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, buen precio, cómodo y el plus excelente que aceptan mascotas ❤️
Stayed 1 night in Feb 2025